"Hospitality is incomparable when contacted to take taxi the hostess was more then willing to help with transportation, it feels like staying at your grandmothers home away from home "
"Hospitality is incomparable when contacted to take taxi the hostess was more then willing to help with transportation, it feels like staying at your grandmothers home away from home "
"The room was small but clean and the bed was firm yet comfortable. Very friendly staff that was able to accommodate any of our requests and the location was central to most necessities that we needed. "
"The room was small but clean and the bed was firm yet comfortable. Very friendly staff that was able to accommodate any of our requests and the location was central to most necessities that we needed. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Room was fantastic, the in-room onsen was an amazing bonus. But the view wasn’t really ‘mountain’ - instead it was a giant bush and men doing work. While the hotel is supposed to be in a remote setting, it is a bit inconvenient to get to with a lack of amenities/dining options and no guidance from the hotel. The gym facilities were appalling for a five star hotel.
Room was fantastic, the in-room onsen was an amazing bonus. But the view wasn’t really ‘mountain’ - instead it was a giant bush and men doing work. While the hotel is supposed to be in a remote setting, it is a bit inconvenient to get to with a lack of amenities/dining options and no guidance from the hotel. The gym facilities were appalling for a five star hotel.
A beautiful hotel. We had a large and well appointed bedroom on 6th floor with a balcony overlooking the stunning green landscape with a spring water bath and swing chair. Staff can’t do enough and you feel very well looked after. Nice touches such as free drinks and ice cream. Wonderful onsen and Japanese garden. Very extensive breakfast buffet. It’s a large hotel and was very noisy when we arrived but was quiet and peaceful after that and had a wonderful air of calmness. Get very clear and...
A beautiful hotel. We had a large and well appointed bedroom on 6th floor with a balcony overlooking the stunning green landscape with a spring water bath and swing chair. Staff can’t do enough and you feel very well looked after. Nice touches such as free drinks and ice cream. Wonderful onsen and Japanese garden. Very extensive breakfast buffet. It’s a large hotel and was very noisy when we arrived but was quiet and peaceful after that and had a wonderful air of calmness. Get very clear and...
This was the last hotel of our travels around Japan and I am glad we saved it for last. For our family it was perfect and an amazing experience. We stayed in one of the villas which are a short walk from the main building. The villa was really quaint, with its own inside and outside bath. We enjoyed the food experience, as we were staying 2 nights we ate one night in this hotel and the other nigjt we got the shuttle bus to their sister hotel for the all you can eat buffet. The staff were all...
This was the last hotel of our travels around Japan and I am glad we saved it for last. For our family it was perfect and an amazing experience. We stayed in one of the villas which are a short walk from the main building. The villa was really quaint, with its own inside and outside bath. We enjoyed the food experience, as we were staying 2 nights we ate one night in this hotel and the other nigjt we got the shuttle bus to their sister hotel for the all you can eat buffet. The staff were all...
After being in Japan for 10days and staying in relatively modern hotels with small rooms, it was delightfully refreshing to be staying in a hotel where room space was more than adequate. Yes, the decor is old fashioned and may appear tired however the surroundings, the staff and the excellent service more than compensate. All staff spoke excellent English and could not do enough to ensure our stay was enjoyable. The "silver" service at breakfast is far above anything I have experienced before...
After being in Japan for 10days and staying in relatively modern hotels with small rooms, it was delightfully refreshing to be staying in a hotel where room space was more than adequate. Yes, the decor is old fashioned and may appear tired however the surroundings, the staff and the excellent service more than compensate. All staff spoke excellent English and could not do enough to ensure our stay was enjoyable. The "silver" service at breakfast is far above anything I have experienced before...
Liz
Reviewed September 17, 2017Reviewed September 17, 2017
We had a fantastic stay here! The staff were friendly and attentive (and didn’t mind my poor attempts at Japanese!), the facilities including the Onsen were fantastic. Free drinks on the third floor was a nice surprise, and the dinner was spectacular. Breakfast is traditional Japanese so don’t expect eggs and bacon (think fish and rice), but also super! Room was comfy and clean, the outside bath was brilliant too! Highly recommended!!
We had a fantastic stay here! The staff were friendly and attentive (and didn’t mind my poor attempts at Japanese!), the facilities including the Onsen were fantastic. Free drinks on the third floor was a nice surprise, and the dinner was spectacular. Breakfast is traditional Japanese so don’t expect eggs and bacon (think fish and rice), but also super! Room was comfy and clean, the outside bath was brilliant too! Highly recommended!!
Jonathan
Reviewed October 15, 2026Reviewed October 15, 2026
Where can we start? The food was simply out of this world, both dinner and breakfast. They catered to a vegetarian and were very attentive. The room was amazing, spacious, with all kinds of amenities included, free drinks, tea and coffee, a Bluetooth speaker and of course a private osen on the balcony facing a bamboo forest. Everything was top-notch. We booked the pool/sauna downstairs, and that was fantastic, as well as the gym. We also enjoyed drinks at the bar, including the Japanese whiskey....
Where can we start? The food was simply out of this world, both dinner and breakfast. They catered to a vegetarian and were very attentive. The room was amazing, spacious, with all kinds of amenities included, free drinks, tea and coffee, a Bluetooth speaker and of course a private osen on the balcony facing a bamboo forest. Everything was top-notch. We booked the pool/sauna downstairs, and that was fantastic, as well as the gym. We also enjoyed drinks at the bar, including the Japanese whiskey....
Pedro
Reviewed September 22, 2025Reviewed September 22, 2025
Our one night stay was incredible - the kaiseki dinner was wonderful and the staff warm and friendly. The highlight would be the private onsen on the rooftop where we sat watching the sunrise at 6.30am while enjoying the warmth of the onsen. One of the most memorable ways to start off the morning we have experienced!
Our one night stay was incredible - the kaiseki dinner was wonderful and the staff warm and friendly. The highlight would be the private onsen on the rooftop where we sat watching the sunrise at 6.30am while enjoying the warmth of the onsen. One of the most memorable ways to start off the morning we have experienced!
Anonymous traveller
Reviewed December 28, 2024Reviewed December 28, 2024
Very spacious rooms, the bunker beds are awesome. My son loved it, the food in the cafe is very nice. The onsen bath was so relaxing. There are free popsicles and soda bottles and colors for kids which is very thoughtful. The bus station is right next to the hotel.
Very spacious rooms, the bunker beds are awesome. My son loved it, the food in the cafe is very nice. The onsen bath was so relaxing. There are free popsicles and soda bottles and colors for kids which is very thoughtful. The bus station is right next to the hotel.
Our spacious, comfortable room had a stunning view over the lake with Mt Fuji in the background. The staff were very attentive, especially in the main ryoken restaurant where we ate breakfast and dinner. Food was traditional, delicious and they catered well for my partner’s vegetarian diet (we informed the property a few days ahead). The public onsen was good to access directly from the hotel and provided a beautiful view over the lake. Very quiet. Courtesy bus makes it easy to reach the main...
Our spacious, comfortable room had a stunning view over the lake with Mt Fuji in the background. The staff were very attentive, especially in the main ryoken restaurant where we ate breakfast and dinner. Food was traditional, delicious and they catered well for my partner’s vegetarian diet (we informed the property a few days ahead). The public onsen was good to access directly from the hotel and provided a beautiful view over the lake. Very quiet. Courtesy bus makes it easy to reach the main...
Ready to leave ordinary life behind? If you want to book a place where you'll feel at ease in Tsuru, Expedia has all the gay-friendly hotels you'd wish for. Discover the people, places and traditions found only in Tsuru.
What should I do while I'm visiting Tsuru?
During your trip, get out and enjoy everything Tsuru has to offer. You and your travelling companions may want to visit Fuji-Hakone-Izu National Park and Yamanashi Prefectural Maglev Exhibition Center. While you're here, capture some great memories of your trip with stops at Lake Kawaguchi, Mount Fuji and Fuji-Q Highland.
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