The Prince Hakone Lake Ashinoko

4.0 star property
Lakefront hotel with 3 restaurants and full-service spa

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Photo gallery for The Prince Hakone Lake Ashinoko

Exterior
Exterior
Hot springs
Superior Twin Room, Non Smoking, Annex Building | View from room
3 restaurants, breakfast served
Nestled near Lake Ashi, The Prince Hakone Lake Ashinoko offers a serene escape with an indoor mineral hot spring and sauna. Enjoy shopping on site, indulge in meals at the 3 on-site restaurants, relax in the steam room or coffee shop/cafe. Stay connected with free in-room WiFi and park your vehicle for no extra worry. With a helpful staff always ready to lend a hand as previous guests have praised.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Spa
  • Room service
  • Laundry
  • Housekeeping

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Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Twin Room, Non Smoking, Garden View

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Bidet
Private bathroom
Shower/bath combination
  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds

Double Room, Non Smoking

8.6 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Bidet
Private bathroom
Shower/bath combination
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Twin Room, Non Smoking, Lake View

10.0 out of 10
Exceptional
(21 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Bidet
Private bathroom
Shower/bath combination
  • 409 sq ft
  • Lake view
  • Sleeps 3
  • 2 Double Beds

Superior Quadruple Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Bidet
Private bathroom
  • 435 sq ft
  • Partial lake view
  • Sleeps 4
  • 2 Double Beds
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About the area

Located on a lake, The Prince Hakone Lake Ashinoko is in Motohakone, a neighbourhood in Hakone. Hakone Komagatake Ropeway and Hakone Gora Park are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Ashi and Ōwakudani. Don't miss out on a visit to Hakone-en Aquarium. Discover the area's water adventures with nearby fishing, or enjoy the great outdoors with hiking/biking trails.
Map
144 Moto-hakone, Hakone, Kanagawa-ken, 250-0592

What's nearby

  • Hakone Komagatake Ropeway - 3 min walk - 0.3 km
  • Hakone Shrine - 3 min drive - 2.7 km
  • Lake Ashi - 4 min drive - 2.7 km
  • Hakone Open Air Museum - 10 min drive - 9.9 km
  • Hakone Gora Park - 10 min drive - 10.3 km

Getting around

  • Kowakidani Station - 11 min drive
  • Hakone Miyanoshita Station - 13 min drive
  • Tokyo (HND-Haneda) - 106 min drive

Restaurants

  • ‪箱根神社 お休処 (権現からめもち) - ‬4 min drive
  • ‪Bakery & Table 箱根 - ‬5 min drive
  • ‪芦ノ湖 ラ・テラッツァ (La Terrazza) - ‬4 min drive
  • ‪小田急 あしのこ茶屋 - ‬5 min drive
  • ‪深生そば - ‬5 min drive

About this property

The Prince Hakone Lake Ashinoko

Upscale hotel near Lake Ashi
Located close to Hakone-en Aquarium and Hakone Komagatake Ropeway, The Prince Hakone Lake Ashinoko provides an indoor mineral hot spring (onsen), a corner/local shop and a terrace. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. Make sure that you enjoy a meal at the 3 on-site restaurants, including breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as shopping on-site and a coffee shop/cafe.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Buffet breakfast (surcharge), free train station pick-up and hot springs on-site
  • Concierge services, massage treatment rooms and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All 134 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Bidets, free toiletries and hairdryers
  • LCD TVs with digital channels
  • Fridges, children's dinnerware and electric kettles

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free train station pick-up shuttle from 11:30 AM to 4:00 PM
  • Train station shuttle at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 4,600 to 5,750 for adults and JPY 1,380 to 2,760 for children
  • 3 restaurants
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Hot springs
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's dinnerware
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden
  • On a lake
  • Terrace

Full-service spa

  • Hot springs
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open select days
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (83 centimetre high)
  • Lift (89 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Return train station shuttle service departs from Odawara station to the property at 11:45 AM, 2 PM, and 4:10 PM. Return departures to Odawara station are 10:30 AM, 1 PM, and 3:10 PM until August 31, 2025. From 1 September, 2025. Return train station shuttle service departs from Odawara station to the property at 11:45 AM, 2 PM, and 4:15 PM. Return departures to Odawara station are 10:30 AM, 1 PM, and 3:15 PM
Additional fees apply to children 0-5 years old for breakfast and dinner.
Guests booked in Half Board rates must check-in by 6:30 PM to receive dinner.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4600 to 5750 for adults and JPY 1380 to 2760 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hakone Prince
Prince Aparthotel Hakone
Prince Hakone
Prince Hotel Hakone Machi
The Prince Hakone Hotel Hakone-Machi
Prince Hakone Lake Ashinoko Aparthotel
Prince Ashinoko Aparthotel
Prince Hakone Lake Ashinoko
Prince Ashinoko
The Prince Hakone
The Prince Hakone Ashinoko
The Prince Hakone Lake Ashinoko Hotel
The Prince Hakone Lake Ashinoko Hakone
The Prince Hakone Lake Ashinoko Hotel Hakone

Frequently asked questions

Is The Prince Hakone Lake Ashinoko pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Prince Hakone Lake Ashinoko?

Self-parking is free at this property.

What time is check-in at The Prince Hakone Lake Ashinoko?

Check-in start time: 3:00 PM; check-in end time: 7:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at The Prince Hakone Lake Ashinoko?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Prince Hakone Lake Ashinoko located?

Located in Motohakone, this spa hotel is within 1 mi (2 km) of Hakone Komagatake Ropeway, Kuzuryu Shrine and Lake Ashi. Hakone-en Aquarium and Hakone Shrine are also within 6 mi (10 km).

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Reviews

The Prince Hakone Lake Ashinoko Reviews

8.8

Excellent

9.0

Cleanliness

7.6

Location

9.0

Staff & service

9.0

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 424 out of 797 reviews
Rating 8 - Good. 259 out of 797 reviews
Rating 6 - Okay. 64 out of 797 reviews
Rating 4 - Poor. 30 out of 797 reviews
Rating 2 - Terrible. 20 out of 797 reviews

Reviews

10/10 Excellent

Jesper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastisk hotel med unik beliggenhed
Stayed 1 night in Jul 2025

10/10 Excellent

Luan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and beautiful.
Stayed 1 night in Aug 2025

10/10 Excellent

Ainura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place by the lake with excellent views. Room was a good size with a sofa and a balcony overlooking the lake. Very peaceful, near the two gondolas and Hakone Shrine.
Stayed 1 night in Sep 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
easy parking, peaceful
Stayed 1 night in Aug 2025

10/10 Excellent

Yaniv

Liked: Cleanliness, amenities, property conditions & facilities
great hotel very special location
Stayed 1 night in Jun 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel extraordinariamente bien conservado, personal altamente eficiente y amable, fácil acceso al transporte público y transporte del hotel maravilloso
Stayed 1 night in Jul 2025

10/10 Excellent

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
目の前に芦ノ湖が見渡せるロケーションの良さが大変気に入りました。 部屋がゆったりしている点もよかったです。 また利用させていただきます。
Stayed 1 night in Aug 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lakeside room in one of the towers and it was great. The views from the balcony were amazing and we were lucky enough to even get a glimpse of Mnt Fuji on a clear day, along with some of the local flying squirels! The buffet food at the grill restaurant was great and the Onsen was a great experiance too! A great property we would highly recommend if you want a relaxing few days away from the hussle and bussle of the cities!
Stayed 2 nights in Aug 2025

10/10 Excellent

andres

The hotel is a little dated but it’s very well maintained. The location is unbeatable. A truly relaxing experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
We loved the hotel! The breakfast was amazing.
Stayed 4 nights in May 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was iimpeccable. Beautiful views, facility and staff
Stayed 1 night in Aug 2025

10/10 Excellent

YOSHIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
自然豊かで、ゆっくり出来ました
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is beautiful, so welcoming and with a calm ambience. The staff are exemplary, doing all they can to make your stay perfect. We ate at the Grill buffet bar and all food was well displayed and delicious.
Stayed 2 nights in Jul 2025

10/10 Excellent

María José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mejor hotel de mi estancia en Japón. Tranquilo, silencioso; las camas deliciosas y las aguas termales son una enorme experiencia. Muy buen servicio de transporte hacia la estación.
Stayed 1 night in Jul 2025

10/10 Excellent

Yukinao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフの方々のお陰で快く過ごせました。
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, classic hotel, care
Stayed 1 night in May 2025

10/10 Excellent

Mollie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. Fine dining on the property was superb. Staff was friendly and property beautiful location. Onsen has a lot of traditional rules and restrictions, but we were able to enjoy a few times.
Stayed 2 nights in Jun 2025

8/10 Good

ATSUKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
村野藤吾の建築が素晴らしかった!
Stayed 1 night in Apr 2025

10/10 Excellent

Luz Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es una maravilla este lugar. Hasta el momento ha sido uno de los mejores hoteles donde me he hospedado. Me ha encantado todo, la atención muy buena. Pagamos el desayuno y era buenísimo, los restaurantes para la cena están algo caros pero valen la pena.
Stayed 2 nights in May 2025

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lakeside location with a wonderfully relaxing onsen. The food was outstanding and service was great.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful but slightly outdated hotel. Dining options after 4pm are extremely expensive, but food was good.
Stayed 2 nights in May 2025

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staying experience. Staff provides very good service. Every staff I interacted with spoke good English. The indoor and outdoor onsen make our experience even better. Food is good quality though a little expensive. Overall, it’s worth the money spent.
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this hotel. It is in a gorgeous location on the lake and we could see Mt Fuji from our room. Staff were friendly and helpful and breakfast was excellent.
Stayed 1 night in Mar 2025

8/10 Good

Orlagh

Liked: Cleanliness, property conditions & facilities
The staff were all excellent and went above and beyond to accommodate your needs. The views and scenery around the hotel are also stunning however the hotel itself is quite dated and while the food was really good, it was the most expensive we had in Japan.
Stayed 2 nights in Jun 2025

10/10 Excellent

Natsuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても素敵なホテルでした。プレイルームがあり、子どもが遊べるおもちゃやゲームがあり楽しめました。また行きたいです。
Stayed 1 night in Apr 2025