Search Hotels Near Secret Intelligence Services, London

"Very attentive and friendly staff. Beautiful hotel. Great location."

"Great location, super modern. Was shocked at how small the room was. Reviews said it was small but was even smaller than on cruise ships. Would be great for a single traveler but for a senior couple was uncomfortable. The bed was from wall to wall at end of room. We had to sleep sideways so we could both shimmy off."

"Great location. Dark, quiet room. Comfortable bed. Nice view even though it wasn’t a room with a tower view. There was a problem with the toilet, we told staff and it was fixed straight away. No mini fridge in the room. No plug sockets/outlets next to the beds. Some of the furniture and fixtures were very worn and could do with replacing."

"Was assigned a room with disability. I feel this room shouldn’t be assigned to a normal guest. It makes the whole experience stay feels like a hospital stay."

"Room clean"

"Great location to walk to the Waterloo underground! Excellent staff! Clean rooms!"

"Location of this hotel is very good and overall appearance of lobby and rooms is pleasing. Rooms were equipped with only one towel per guest, one pillow per guest and no additional blankets. Given the price of our stay there, we felt that the amenities provided wereless than adequate. On the second last day of our stay we woke up to find there was no water available. We were unable to shower or flush toilet. Water was not restored until later that evening. Staff provided no assistance or information to guests about what the problem was or when they expected it to be fixed. They just said that we were welcome to go elsewhere if we were annoyed about it. No offer of any form of compensation for inconvenience either. For all of these reasons I would never recommend this particular hotel."

"Spotlessly clean through out the hotel. Delicious breakfast. Reception staff, so very friendly and helpful. Concierge amazingly helpful. Stayed here often, many years ago and we are back and not going anywhere else."

"Well located hotel - close to Waterloo station and the south bank. The hotel itself was clean and staff helpful. The rooms were pleasant and I had a good view from one of the higher floors. I didn’t eat there so can’t comment on that. Would stay there again."