Located in London, The Regency - Serviced Apartments is in the city centre. The British Museum and London Dungeon are cultural highlights, and some of the area's activities can be experienced at Wimbledon Tennis Club and Twickenham Stadium. Check out an event or a game at Royal Albert Hall, and consider making time for London Eye, a top attraction not to be missed. Visit our London travel guide
You'll have the entire apartment to yourself and will only share it with other guests in your party.
The Regency - Serviced Apartments
This smoke-free apartment building features express check-out. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests will appreciate conveniences, such as a dining area and a sitting area, while a Smart TV with digital channels and Netflix provide a bit of entertainment. Housekeeping is available on request.
The Regency - Serviced Apartments offers 17 accommodations with a hairdryer and an iron/ironing board. This accommodation offers separate sitting areas and includes desk chairs. Accommodation at this 3.5-star apartment has kitchens with fridges, stovetops, microwaves and separate dining areas.
Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). 43-inch Smart televisions come with digital channels and Netflix. Housekeeping is provided on request.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
17 units
Housekeeping (on request)
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you, smart lock
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Important information
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Housekeeping fee: GBP 40 per day; may vary based on length of stay and unit size
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Property is also known as
The Regency - Serviced Apartments London
The Regency - Serviced Apartments Apartment
The Regency - Serviced Apartments Apartment London
Frequently asked questions
Is The Regency - Serviced Apartments pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at The Regency - Serviced Apartments?
As of 12 Mar 2026, prices found for a 1-night stay for 2 adults at The Regency - Serviced Apartments on 15 Mar 2026 start from ₹18,404, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at The Regency - Serviced Apartments?
This property doesn't offer parking.
What time is check-in at The Regency - Serviced Apartments?
Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at The Regency - Serviced Apartments?
Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Where is The Regency - Serviced Apartments located?
Located in London City Centre, this apartment building is within a 15-minute walk of Thames River, Westminster Abbey and Victoria Station Travel Information Centre. Big Ben and Buckingham Palace are also within 1 mile (2 km). Pimlico Underground Station is only a 4-minute walk and St. James's Park Underground Station is 11 minutes.
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Reviews
The Regency - Serviced Apartments Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.8
Amenities
9.4
Property conditions & facilities
Rating 10 - Excellent. 39 out of 51 reviews
10 - Excellent
39
Rating 8 - Good. 7 out of 51 reviews
8 - Good
7
Rating 6 - Okay. 2 out of 51 reviews
6 - Okay
2
Rating 4 - Poor. 3 out of 51 reviews
4 - Poor
3
Rating 2 - Terrible. 0 out of 51 reviews
2 - Terrible
0
Reviews
10/10 Excellent
Hongfei
3 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a wonderful stay. The rooms were spotless. Great service and location!
Hongfei
Stayed 4 nights in Dec 2025
8/10 Good
Kevis
10 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was good, location, staff response etc. The only things I’d say was a bit off was that the television was outside instead of the room but apart from that everything was great.
Kevis
Stayed 5 nights in Nov 2025
6/10 Okay
Elias
6 Dec 2025
Liked: Cleanliness, room comfort, communication
Kitchen very equipped, location is good, a lot of water leaking and unfortunately some black mold is there on the kitchen corners.
Elias
Stayed 7 nights in Nov 2025
10/10 Excellent
John
22 Sept 2025
Liked: Cleanliness, room comfort, communication
Enjoyable stay. Great base to stay with our adult daughter.
Spacious apartment and in close vicinity to restaurants, transport and tourist spots. Would stay here again.
John
Stayed 6 nights in Sep 2025
10/10 Excellent
RICK
9 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Thoroughly loved everything about this property centrally located for so many of the points of interest. Easy communication through a phone call.
RICK
Stayed 2 nights in Sep 2025
10/10 Excellent
Stephanie
12 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
I stayed in a lovely 2-bedroom, 1-bathroom apartment on the ground floor, and it was perfect! The beds were incredibly comfortable, and the neighborhood was wonderful — just a 15-minute walk to Big Ben. The check-in instructions were super clear and easy to follow, and communication was excellent. It was so simple to send a message and get a quick, helpful response every time. I really recommend this place for anyone visiting London!
Stephanie
Stayed 3 nights in Oct 2025
10/10 Excellent
Doug
6 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and extremely clean.
Only negative comments I have is that this was in the basement which was a surprise to me and there was a unbelievably bright light outside the stairwell that made it look like daytime even at 3:00 am in the morning. My advice to owner is to put this on a motion sensor or timer.
As I said this was a very very nice little flat in London and was very very clean. Walking distance to many sights as well as Pimlico tube station and would recommend it to others.
Great apartment! It was very clean and tastefully decorated. I liked that there was plenty of space in the living room area. The location was good and the host was quick to respond to any questions.
Haley
Stayed 4 nights in May 2025
10/10 Excellent
Kristin
26 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was updated, sunny, bright and comfortable. The property manager was very quick to respond to any questions that we had. The area was quiet, clean and safe. We felt comfortable walking home at night after a long day of sightseeing. A grocery store was a short walk as well as a cafe/coffee shop. It was a nice place to stay for a family.
Kristin
Stayed 7 nights in Apr 2025
10/10 Excellent
Amanda
22 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
It was an absolutely amazing stay at the Regency for my wife, 5 year old daughter and me. Safe and cozy neighborhood close to the tube and convenient corner stores. The management was very responsive and helpful and happened to have someone there when we checked in that helped us with the bags and showed us around the flat. I would stay here again in a heartbeat!
Amanda
Stayed 6 nights in Jan 2025
10/10 Excellent
Dayna
29 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We rented the 3 bedroom apartment for our family of four (two teens). It was perfect that everyone had their own space and bathroom. The apartment is walkable to two different tube stations - St James Park and Pimlico - which makes it super easy to get around. There are two cute places to eat nearby (The Barley Mow and Regency Cafe). Also close to grocery and coffee shop. It was a nice quiet neighborhood to relax after busy day of sightseeing. Clean and updated apartment. I would definitely stay here again and recommend to anyone as an option for London travel.
Dayna
Stayed 3 nights in Mar 2025
10/10 Excellent
Mark
18 Nov 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Brand new, refurbished and interior designed to a high standard.
Extremely well located in a quiet and safe neighbourhood - you can walk to the river Thames and see Big Ben in just a few minutes.
The apartment was spacious, comfortable, clean and had the wow factor of being a Mezzanine with an amazing 20ft high ceiling.
It has a smart TV and you can access Netflix, Prime etc.
Overall this is a great place to stay and I would be happy to recommend it
Mark
Stayed 2 nights in Nov 2024
8/10 Good
Verified traveller
24 Mar 2025
Liked: Cleanliness, room comfort, communication
Good, not perfect, but what is?
The overall experience was good: they let us in early, the location is walking distance from a lot of sights and it is a safe neighborhood. It had everything we needed and was just enough space for a family of 4. The lofted space was great to not feel cramped and have some natural light. They provided a lot of usb charging ports which was also a nice perk.
The things that were mildly frustrating were things like the floor is extremely creaky and loud, the showers were small and on an angle (my husband is 6ft and had to duck) and there was a constant banging noise every few seconds for about three hours one night which we think was the downstairs unit running the washing machine. Also, it was swelteringly hot. We put the AC down but it didn’t do anything and we were sweating and uncomfortable every night…we visited in March so I can only imagine what a greenhouse it would be in the summer.
Verified traveller
Stayed 4 nights in Mar 2025
4/10 Poor
Danny
6 Oct 2025
Liked: Cleanliness
Disliked: Room comfort
The apartment was in the basement with fairly steep stairs and no lift. Lot of comfortable clean space to stretch out in. BUT as a light sleeper the noise was an issue, customer service didn't feel hospitable and policies are down right tourist unfriendly.
There was a lot of traffic and pedestrian noise from the street that was compounded by the lack of insulation and single pane glass.
The request for an early check in was robotically denied even though the room was ready. Never mind an early check in you will NOT be able to access the building with the code given to you until 3pm. They don't care if it is pouring rain as it was when we arrived at 2:50 PM, you can't access the building.
At night the the temperature dropped down to 40F but the radiators didn't come on. The reply to my whatapp message was generic link to a Nest thermostat which this apartment didn't have. A 2nd message result to instruction on adjusting the radiators which also didn't match the radiator we had.
The worse part was the interaction after water started pouring down from a smoke alarm in the kitchen. We where told they will not send anyone out after hours. CS asked us to use bath towels to dry the aera when we complained it was a slip hazard and promised fresh towels first thing the next morning. When no one came with towels the next day. None came and I ended up drying off with paper towels after showering because we need to catch a flight. The water could have been a bio harzard but ...
Danny
Stayed 3 nights in Sep 2025
10/10 Excellent
Linda
7 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved our stay!
Linda
Stayed 3 nights in Nov 2025
10/10 Excellent
Jesus
26 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything Just enough to make it comofortable, walking distance from a Station. Safe place.
Jesus
Stayed 4 nights in Oct 2025
10/10 Excellent
Fernando
26 Oct 2025
Liked: Cleanliness, property conditions & facilities, communication
Very nice. Newly renovated. Each room has its own bathroom
Fernando
Stayed 3 nights in Oct 2025
10/10 Excellent
Megan
25 Sept 2025
Liked: Cleanliness, room comfort, communication
Such a wonderful location, lovely apartment and a very quiet spot. Only thing I would say is carrying suitcases down those stairs to the apartment isn’t easy. And nothing of this is mentioned until after you book.
Megan
Stayed 7 nights in Sep 2025
10/10 Excellent
Paul
10 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was very spacious, clean, adequately equipped from an appliance perspective.
Paul
Stayed 11 nights in Jul 2025
10/10 Excellent
Pascale
19 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
It was like having our own flat in the city. The weather was really hot in August and no air conditionning in the unit, furtunitaly for us we had a basement unit so it was cool!
Great experience overall!
Pascale
Stayed 7 nights in Aug 2025
10/10 Excellent
Rebecca
22 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The ground floor studio where we stayed was clean, modern and functional. Big windows letting in plenty of light, although frosted so you cant see out of them. My 2 asks would have been a clothes hanging rail and a coffee cafetiere!
Location was excellent, 5 minutes from Pimlico tube, and 15/20mins walk from St James Park. Very quiet area, and safe clean streets.
Rebecca
Stayed 4 nights in Aug 2025
10/10 Excellent
brent
3 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic property. Super quiet. We had a very spacious 3 bed 3 bath apartment. The communication from Nestor was top notch. Highly recommend. Only minor issue was the amount to stairs to carry out luggage up and the lack of aircon, although standing fans were in every room and worked perfectly
brent
Stayed 3 nights in Jul 2025
10/10 Excellent
Mena
30 Dec 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great communication very helpful and also a great plus to hold our luggage’s as we were leaving later in the afternoon
I recommend
Mena
Stayed 8 nights in Dec 2024
4/10 Poor
Juliana
30 Sept 2025
Disliked: Room comfort, communication
Super noisy due to renovation in building starting at 6;30am- beware! Painters masking tape still in walls and the door sills are all chipped. Shower is tiny. There are mouse/ roach traps in the hallways so clearly there is an issue .
Beds are uncomfortable. Shower in the entry overflows and the door doesn’t stay closed. If you are tall then the shower in the master won’t fit you. The only redeeming thing is the location but the street is a cut through and has quite a bit of car noise.
Juliana
Stayed 5 nights in Sep 2025
4/10 Poor
Thomas
6 Dec 2025
Disliked: Amenities, communication
I booked a superior room, but upon arrival it became immediately clear that I had been placed in a basement room instead. The room was outside the main building, difficult to find, and not at all what I had paid for. Although the room itself was comfortable, it was very cold, and there were issues such as condensation on the walls, visible mold, and dust-covered glasses. The overall cleanliness and condition were far below expectations.
The hotel’s website states that luggage storage is available, yet when I asked, I was told there was no storage in the building. Instead, I was advised to leave my bag at a nearby off-license and pay for it — completely inconsistent with what is advertised online.
The staff were also not very friendly, apart from the woman on the phone she tried to be helpful, even tho I had to call 4 times for door instructions and when I politely requested a simple 30-minute late checkout, they refused, even after I had already been flexible about being moved to a different room type.
Overall, a misleading and disappointing experience that did not match the price I paid.