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"The hotel is very large, elegant, and visually beautiful. The staff is extremely friendly and always willing to help with anything you need, which made the stay more enjoyable. However, the cleanliness of the rooms could definitely be improved. Another issue I noticed was a strong musty smell in some areas, such as the elevators and restaurants, which was unpleasant. Aside from these concerns, everything else was good and I had an overall positive experience."

"This place was absolutely phenomenal! It was always very clean and there was plenty to do everyday that was scheduled by the resort. The beach was beautiful and seaweed free for the most part and the staff were all super welcoming. Food was actually really decent, this also includes the food brought for room service. The room was great and I would 1000% recommend this place! Will be back again myself."

"Amazing place with the best customer service"

"It was clean and lots of pools and food and of course drinks "

"The rooms were clean and the property was too, the waiters were not the most accommodating, when you ask for something they give you attitude a lot of the times. The performers were always so friendly. Overall we had a great time, just don’t go in expecting royal treatment like some other all inclusive hotels. "

"Stayed at this hotel for first time with my family ,overall we liked our stay ,the property was really green and beautiful ,spacious,the beach and ocean is amazing,food pretty much same every day at buffet ,good food nothing to complain,lots of bars and restaurants,I wish rooms were little bit remodeled and little things needed attention,decorative pillows had a little smell but just put them away ,overall we had great time :)And coffee shop with their desserts was top notch I liked all the cakes they had ,delicious ice cream too ;)"

"Perfect all around thank you"

"I have stayed at many resorts in Punta Cana. The Occidental Caribe, by far is considered my favorite because of the way the resort is situated. It has a U shape which I find very pleasing and intriguing. All the buildings are within the U shape and over looking at both the beautiful pools and the blue white sandy beach. The restaurants, buffet and other amenities are spectacular. The staff is awesome. They all showed professionalism, courtesy and respect. One person who stands out the most was Leslie Vilorio on the evening shift. I really admire her for her professionalism and for always going above and beyond to meet the guests at their needs. The services that Leslie and all of the staff members provided to the guests on a daily basis is excelent. I am looking forward to coming back with my family again next month."

"My visit 3 years ago was much nicer than this year. No more flamencos, trash and plastic water bottles in the lagoons and around property, and very little food in the bins for the birds. Although the beach was still as beautiful, the resort itself was not as pleasant. The food quality was below average but the staff were all extremely kind and accommodating, although it appeared there were much less employees."