Does Maya del Carmen Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 10:00 AM to 10:00 PM.

Is Maya del Carmen Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Maya del Carmen Hotel?

Self-parking is free at this property.

What time is check-in at Maya del Carmen Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

Where is Maya del Carmen Hotel located?

Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Super Chedraui Selecto Avenida 10, Playa del Carmen Main Beach and Quinta Avenida. Mamitas Beach and Mario Villanueva Stadium Madrid are also within 10 minutes.

Maya del Carmen Hotel Reviews, Deals & Photos 2025

About the area

Downtown Playa del Carmen, a neighbourhood in Playa del Carmen, is home to Maya del Carmen Hotel. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Xcaret Eco Theme Park and Xplor Theme Park are not to be missed.

Visit our Playa del Carmen travel guide

10/10 Excellent

Niles

15 Nov 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Service from Staff Super Location

Stayed 4 nights in Nov 2023

8/10 Good

Kurt

15 Feb 2024

Liked: Cleanliness, staff & service, room comfort

Nice location, great parking, friendly checkin.

great location and nice secure parking right outside the room door. room was functional. bed mattress pretty worn out.

Stayed 1 night in Feb 2024

2/10 Terrible

Jeffrey

4 Dec 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

the hotel was run down, there was mold in the shower. I rated to stay there It was only three days but I was glad when we moved to a nicer location. I will never stay there again.

Stayed 2 nights in Nov 2023

2/10 Terrible

Jose Arnulfo

26 Jan 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Placed was closed down by the state government at the moment to attempt to check in had to stay at other place way much expensive due short notice terrible service even employees were shock and mad at their own boss

Stayed 2 nights in Jan 2024

6/10 Okay

Brenda

1 Apr 2024

Liked: Staff & service

Disliked: Property conditions & facilities

We loved the courtyard and pool area. Very relaxing and shaded. Only a block away from 5th Avenue. However had a lot of trouble with the maintenance of the property - broken fans, AC not working, not able to lock doors easily, etc. The layout was great with the separate bedroom and then additional beds in the open areas. If items were updated, this would be a gem location.

Stayed 1 night in Mar 2024

2/10 Terrible

P

12 Jan 2024

Disliked: Cleanliness, amenities, property conditions & facilities

This is an old, old place with misleading images. The room is nothing like the images, the internet is weak most of the time or non-existent and no one really cares.

Stayed 1 night in Dec 2023

6/10 Okay

Miguel

1 Sept 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

I like the fact that it was next to 5th Avenue I didn’t like the fact that there was no one at the front desk to check in when I got there and the phone number posted wasn’t from the motel but from a lady private number

Stayed 6 nights in Aug 2023

6/10 Okay

Ronald

2 Apr 2024

Liked: Cleanliness, staff & service, amenities

No había casi luz en la habitación solo 3 bombillos para toda la habitación, en el balcón no había luz, en un cuarto no había luz, solo lampara.

Stayed 2 nights in Mar 2024

10/10 Excellent

Jose Arturo

31 Mar 2024

Stayed 1 night in Mar 2024

10/10 Excellent

Aaron Wesley Van

15 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great little property very cost friendly

Stayed 5 nights in Mar 2024

4/10 Poor

victoria

16 Feb 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Feb 2024

10/10 Excellent

Araly Mariela

26 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

👌👌👌

Stayed 5 nights in Jan 2024

6/10 Okay

Joel

22 Jan 2024

Disliked: Property conditions & facilities

Stayed 7 nights in Jan 2024

2/10 Terrible

Fernanda

18 Jan 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jan 2024

10/10 Excellent

Christopher

11 Jan 2024

Stayed 1 night in Jan 2024

6/10 Okay

Gabriela

30 Dec 2023

Liked: Cleanliness, staff & service, amenities

Stayed 1 night in Dec 2023

10/10 Excellent

Eleazar

26 Dec 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Dec 2023

8/10 Good

Pedro

24 Dec 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno

bien en general, solo hay que mejorar la señal de internet, a la habitación no llega hay q estar cerca de la terraza, muy cerca de centro comercial donde se come muy rico y bastante económico, obtienes lo que pagas

Stayed 3 nights in Dec 2023

10/10 Excellent

Mark

17 Dec 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2023

8/10 Good

Juan Carlos

20 Aug 2023

Liked: Cleanliness, staff & service

Un hotel antiguo … pero acorde al precio que estás pagando, excelente estacionamiento y súper cerca de la 5ªAv en la que prácticamente encuentras todo y cerca de la playa también

Stayed 5 nights in Aug 2023

8/10 Good

JUANITA ALEJANDRINA

4 Jul 2023

Stayed 2 nights in Jul 2023

8/10 Good

Amador

19 Jun 2023

Stayed 2 nights in Jun 2023

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