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Hotel Kay Adults Only

2.5 star property
Hotel with a 24-hour front desk, steps from Playa del Carmen Main Beach

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Photo gallery for Hotel Kay Adults Only

Beach/ocean view
Reception
Front of property
Junior Room | Bathroom | Soap, shampoo, toilet paper
Junior Room | In-room safe, free WiFi, bed sheets
Hotel Kay Adults Only stands as a tranquil haven in central Playa del Carmen. Guests can cool off in the outdoor pool while staying connected with in-room WiFi. The attentive staff at the 24-hour front desk ensures every need is met throughout the stay.

Reviews

5.8 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Basic Room, 1 King Bed

Basic Room, 1 King Bed | In-room safe, free WiFi, bed sheets

Basic Room, 1 King Bed

Highlights

Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Laptop-compatible safe
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room, 2 Double Beds

Basic Room, 2 Double Beds | In-room safe, free WiFi, bed sheets

Basic Room, 2 Double Beds

Highlights

Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Laptop-compatible safe
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room

Junior Room | In-room safe, free WiFi, bed sheets

Junior Room

Highlights

Flat-screen TV
Private bathroom
Shower/bath combination
Cable channels
Located on the top floor
Daily housekeeping
Laptop-compatible safe
  • Ocean view
  • Sleeps 3
  • 1 King Bed
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About the area

Located in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen, Hotel Kay Adults Only is in the entertainment district and near the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Playacar Beach, while Xcaret Eco Theme Park and Xplor Theme Park are popular area attractions. Xaman Ha Aviary and Temazcal Natura are also worth visiting. With jet skiing, kayaking and snorkelling nearby, you'll find plenty of adventures in the water.
Visit our Playa del Carmen travel guideOpens in a new window
Map
Calle 2 Norte, entre 5a Avenida y ZFM,, Playa del Carmen, QROO, 77710

What's nearby

  • Playa del Carmen Main Beach - 1 min walk - 0.0 km
  • Quinta Avenida - 2 min walk - 0.2 km
  • Playa del Carmen Maritime Terminal - 3 min walk - 0.3 km
  • Playacar Beach - 3 min walk - 0.3 km
  • Mamitas Beach - 14 min walk - 1.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Carboncitos - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Karen's - ‬1 min walk
  • ‪Ah Cacao Chocolate Café - ‬1 min walk
  • ‪Pollos El Pechugon - ‬3 min walk

About this property

Hotel Kay Adults Only

Hotel near Playa del Carmen Main Beach
Close to Playa del Carmen Maritime Terminal and Quinta Avenida, Hotel Kay Adults Only provides amenities such as a corner/local shop. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Outdoor pool access nearby
  • Multilingual staff, books and tour/ticket information
  • A 24-hour front desk, luggage storage and a water dispenser
  • Smoke-free property and bike tour information
Room features
All guest rooms at Hotel Kay Adults Only include comforts, such as laptop-compatible safes, in addition to
Extra conveniences in all rooms include:
  • 32-inch flat-screen TVs with cable channels

Similar properties

Outdoor pool, free pool cabanas, pool loungers

Areia Playa del Carmen-Beach front Hotel

  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
7.2 out of 10, Good, 57 reviews
Areia Playa del Carmen-Beach front Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Bicycle tours
  • Books
  • Outdoor pool (guest access)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Laptop-compatible safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 11 January 2024 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Exterior

Alternative facilities will be available off-site during the renovation.

Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 12 and younger are not allowed at this property; all guests older than 12 are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 60 per accommodation, per stay
  • Destination fee: USD2 per person, per night. This fee does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Children 12 years old and younger are not permitted at this property
No pets and no service animals are allowed at this property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Frequently asked questions

Does Hotel Kay Adults Only have a pool?

Yes, this property has outdoor pool access.

Is Hotel Kay Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Kay Adults Only?

Hotel Kay Adults Only doesn't offer parking.

What time is check-in at Hotel Kay Adults Only?

Check-in start time: 3:00 PM; check-in end time: 4:00 AM.

What time is check-out at Hotel Kay Adults Only?

Checkout is at noon.

Where is Hotel Kay Adults Only located?

Located in Downtown Playa del Carmen, this hotel is steps away from Quinta Avenida and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Playacar Beach are also within 5 minutes.

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Reviews

Hotel Kay Adults Only Reviews

5.8

6.0

Cleanliness

4.8

Amenities

6.8

Staff & service

5.6

Eco-friendliness

5.0

Property conditions & facilities
Rating 10 - Excellent. 10 out of 59 reviews
Rating 8 - Good. 11 out of 59 reviews
Rating 6 - Okay. 15 out of 59 reviews
Rating 4 - Poor. 7 out of 59 reviews
Rating 2 - Terrible. 16 out of 59 reviews

Reviews

8/10 Good

Shea

Liked: Cleanliness, staff & service
Affordable place. Not a whole lot of amenities but the view and location are excellent. I would stay again.
Stayed 7 nights in Apr 2025

4/10 Poor

Beatriz

Disliked: Cleanliness, staff & service, property conditions & facilities
buena ubicacion cerca de trasporte y de tiendas y zona turistica no me gusto tienes qué subir tus maletas por escalera no ay elevador sistema de baño muy antiguo te cobran ahi un impuesto extra para ir por divercion y solo ir a dormir si
Stayed 1 night in Sep 2025

2/10 Terrible

Adrian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones no le dan mantenimiento, tienen óxido y huele a humedad.
Stayed 2 nights in Sep 2025

2/10 Terrible

Jake

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location that was about it. I had booked 4 nights but was only able to stay one which I got 0 sleep. Place is dirty, no hot water in the shower, and felt very unsafe. Checked out early next morning and booked a better place.
Stayed 4 nights in Aug 2025

2/10 Terrible

Javier

Disliked: Staff & service, amenities, property conditions & facilities
Just so yourself a huge favour and look for something else other than this place.
Stayed 3 nights in Aug 2025

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue funcional, vista al mar, muy buena ubicación, el estado del inmueble tiene oportunidades, pero fueron muy amables en su trato.
Stayed 1 night in Mar 2025

6/10 Okay

Paola

Liked: Cleanliness
Es bueno para llegar y descansar . Le falta mucho Mantenimiento. Los señores de recepción muy amables . Por distancia es perfecto ya que está muy cerca del ADO. En época de sargaso se acumula mucho en la zona .
Stayed 3 nights in May 2025

6/10 Okay

MANUELA

Buena ubicación
Stayed 1 night in Aug 2024

6/10 Okay

Ricardo

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Bad area, old property, front dirty ocean
Stayed 5 nights in May 2025

6/10 Okay

Jeffrey

Liked: Staff & service
Disliked: Amenities
Don’t plan on having a car here, you’re inside the Calle Norte walking zone. Beach is right outside
Stayed 3 nights in Mar 2025

2/10 Terrible

Humberto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Espantoso , nada que ver con las fotos publicadas , holores muy desagradables en todo el cuato 0% recomndable
Stayed 2 nights in May 2025

10/10 Excellent

Edin

Liked: Cleanliness, staff & service, property conditions & facilities
the place was nice and clean and all staf was very frendly.
Stayed 2 nights in Oct 2024

8/10 Good

Shannon

Liked: Staff & service
The staff is excellent..
Stayed 3 nights in Jun 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, amenities
Excellent location. Just know therenis no elevator nor help to carry your bags.
Stayed 1 night in Mar 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien satisfait de mon choix, je vais y revenir.....fin mars 2025
Stayed 8 nights in Mar 2025

4/10 Poor

DONATO

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
ZERO FRONT DESK, NO HOT WATER, NO CHAIRS OR TABLES, NO TOWELS OR PILLOWS... AND HARDLY ANY AC
Stayed 8 nights in Jun 2025

8/10 Good

Salvador

Excelente ubicación, a media cuadra de la playa y cerca de la terminal de ADO...le falta limpieza en baños y regaderas, los muebles requieren pintura...
Stayed 2 nights in Jul 2024

4/10 Poor

Carlos Iván Arriaga

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Me gusto , la ubicacion cerca de la playa El personal amable No me gusto la limpieza del cuarto , toallas muy viejas, cortinas con hongos, las sabanas muy delgadas.
Stayed 3 nights in Dec 2024

2/10 Terrible

Eduardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Péssimo e sujo!!!

Péssimo Hotel. As fotos do anuncio são enganosas. Somente a localização é razoável para quem fosta de barulho a noite porque ele fica no centro.
Escada de acesso aos quartos
Recepção
Mofado e com goteiras. Chove dentro da ewcada de acesso.
Péssimas condições das instalações
Stayed 3 nights in Mar 2025

8/10 Good

Vivy

Me gusto
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
La habitación es básica pero funcional, en proporción al precio está bastante bien tomando en cuenta la ubicación que es excelente y nos tocó en el último piso así que la vista fue buenísima. Este hotel no cuenta con elevador para nosotros eso no fue problema.
Stayed 4 nights in Feb 2025

2/10 Terrible

YASMIN AZENETH

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel, viejo, sucio, el clima no funciona
Stayed 1 night in Apr 2025

4/10 Poor

Oscar

Disliked: Staff & service, property conditions & facilities, room comfort

Deficiente

Hotel bastante deficiente, necesita urgente una remodelación.
Stayed 4 nights in Oct 2024

6/10 Okay

Rafael

.
Stayed 1 night in Dec 2024

6/10 Okay

Catherine

Disliked: Amenities, property conditions & facilities
L'hôtel est mal entretenu, la robinetterie pleine de calcaire à l'extrême, les matelas usés jusqu'à être déchiré, le luminaire de lit décroché du mur, le ventilateur tout rouillé. La terrasse et la piscine sont fermées. C'est dommage car l'emplacement est top. Le personnel est assez prévenant.
Stayed 1 night in Feb 2025

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