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Ocean Zen Suites on 5th Avenue - Adults Only

Photo gallery for Ocean Zen Suites on 5th Avenue - Adults Only

Beach nearby, white sand, beach towels, beach massages
Beach nearby, white sand, beach towels, beach massages
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers

Overview of Ocean Zen Suites on 5th Avenue - Adults Only

Ocean Zen Suites on 5th Avenue - Adults Only

3.5 star property

8.4/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Laundry
  • Housekeeping
Map
Quinta Avenida (5a) Calle 68 y 70, Mza 368 Lote 2 Luis Donaldo Colosio, Playa del Carmen, QROO, 77728

Guests rated this location 8.2/10 - Very good

Explore the area

  • Popular LocationGuadalupe Church9 min walk
  • Popular LocationMamitas Beach13 min walk
  • Popular LocationPlaya del Carmen Main Beach16 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)48 min drive

Room options

About this area

Playa del Carmen

Ocean Zen Suites on 5th Avenue - Adults Only is located in Luis Donaldo Colosio, a neighbourhood in Playa del Carmen, and is in a shopping district and near the beach. Quinta Avenida and Quinta Alegría Shopping Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Mamitas Beach and Punta Esmeralda Beach. Don't miss out on a visit to Xcaret Eco Theme Park. With jet skiing, scuba diving and snorkelling nearby, you'll find plenty of adventures in the water.
Visit our Playa del Carmen travel guideOpens in a new window
Map

What's nearby

  • Guadalupe Church - 9 min walk
  • Playa 88 - 10 min walk
  • Mamitas Beach - 13 min walk
  • Punta Esmeralda Beach - 14 min walk
  • Playa del Carmen Main Beach - 16 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive

Restaurants

  • Salento - 11 min walk
  • Que Huevos - 7 min walk
  • Samurai - 12 min walk
  • Xg Sabor Extra - 4 min walk
  • The Pitted Date Vegan Restaurant Bakery and Cafe - 10 min walk

About this property

Ocean Zen Suites on 5th Avenue - Adults Only

3.5-star hotel located in Luis Donaldo Colosio
Located close to Quinta Avenida and Mamitas Beach, Ocean Zen Suites on 5th Avenue - Adults Only provides a rooftop terrace, a garden and dry cleaning/laundry services. This hotel is a great place to bask in the sun with a white sand beach, beach massages and beach towels. Treat yourself to a massage at the on-site spa. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • A casino shuttle, express check-out and smoke-free property
  • Concierge services, wedding services and a front desk safe
  • Multilingual staff, barbecues and tour/ticket information
  • Guest reviews give top marks for the pool and helpful staff
Room features
All rooms are individually furnished, and include comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks such as free WiFi and air conditioning.
More amenities include:
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch flat-screen TVs with Netflix and satellite channels
  • Private gardens, wardrobes/cupboards and fridges

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available
  • Street parking available
  • Casino shuttle (surcharge)

Things to do

  • 24-hour pool access
  • Ecotours
  • Full-service spa
  • Outdoor pool

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage - on the beach
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Step-free path to entrance
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Pillow-top mattress

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Netflix
  • Satellite channels
  • 32-inch flat-screen TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Fridge
  • Microwave

Outdoor space

  • Garden

More

  • Access via exterior corridors
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace

Similar properties

Policies

Check-in

Check-in from 3 PM - 11 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Mobile payment options include: PayPal
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
24-hour pool access
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ocean Zen Suites 5th Avenue Adults Hotel Playa del Carmen
Ocean Zen Suites 5th Avenue Adults Playa del Carmen
Ocean Zen Suites 5th Avenue Adults
Ocean Zen Suites 5th Avenue A
Ocean Zen Suites On 5th Avenue
Ocean Zen Suites on 5th Avenue - Adults Only Hotel
Ocean Zen Suites on 5th Avenue - Adults Only Playa del Carmen

Frequently asked questions

Does Ocean Zen Suites on 5th Avenue - Adults Only have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day.

How much does it cost to stay at ?

As of 29 Mar 2023, prices found for a 1-night stay for 2 adults at on 6 Apr 2023 start from ₹3,308.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ocean Zen Suites on 5th Avenue - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ocean Zen Suites on 5th Avenue - Adults Only?

This hotel doesn't offer parking.

What time is check-in at Ocean Zen Suites on 5th Avenue - Adults Only?

Check-in is from 3 PM - 11 PM.

What time is check-out at Ocean Zen Suites on 5th Avenue - Adults Only?

Checkout is at noon.

Where is Ocean Zen Suites on 5th Avenue - Adults Only located?

With direct access to the beach, this Luis Donaldo Colosio hotel is in the city centre and within a 15-minute walk of Quinta Avenida, Mamitas Beach and Punta Esmeralda Beach. Quinta Alegría Shopping Mall and Central Square are also within 2 mi (3 km).

Can I cancel my reservation for free at Ocean Zen Suites on 5th Avenue - Adults Only and receive a full refund?

Yes, Ocean Zen Suites on 5th Avenue - Adults Only offers free cancellation on select room rates, because flexibility matters! Please refer to Ocean Zen Suites on 5th Avenue - Adults Only cancellation policy on our site for more details about any exclusions or requirements.

Ocean Zen Suites on 5th Avenue - Adults Only Reviews

Ocean Zen Suites on 5th Avenue - Adults Only Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 64 out of 123 reviews" "
" "10 - Excellent 52%
Rating 8 - Good. 34 out of 123 reviews" "
" "8 - Good 28%
Rating 6 - Okay. 15 out of 123 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 4 out of 123 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 6 out of 123 reviews" "
" "2 - Terrible 5%

9.1/10

Cleanliness

8.8/10

Staff & service

8.3/10

Amenities

8.6/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Excellent

Esmeralda Nava

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean, we had everything we need. A walk distance to restaurants and beaches.
Stayed 7 nights in Mar 2023

10/10 Excellent

Campos

Liked: Cleanliness, staff & service, property conditions & facilities
"I recently had the pleasure of staying at Ocean Zen Suites on 5th Avenue, and I must say it exceeded all of my expectations. From the moment I walked into the hotel, I was greeted with warm and friendly service. The hotel staff were always available to answer any questions I had and went above and beyond to make sure my stay was comfortable and enjoyable. The room was spacious, comfortable, and had all the amenities I needed for a relaxing stay. I particularly enjoyed waking up early to catch the stunning sunrise from my window. The bathroom was spotless and had all the necessary amenities. One of the highlights of my stay was the rooftop pool with breathtaking views of the ocean, which was just a few minutes' walking distance away. It was a fantastic way to relax after a long day of exploring. What impressed me the most was the safety measures in place - the pool had a gate that opened via a camera and security guard, which made me feel safe and secure. The hotel's location was also excellent, situated in a vibrant and bustling area with plenty of restaurants, shops, and attractions nearby. It was also just a short walk from public transportation, which made it easy to explore the city. Overall, I highly recommend Ocean Zen Suites on 5th Avenue for anyone looking for a comfortable and memorable stay in Playa del Carmen. The staff, amenities, and location all exceeded my expectations, and I can't wait to come back and visit again!"
Stayed 2 nights in Mar 2023

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, comfortable and spacious. the location was fantastic
Stayed 1 night in Mar 2023

10/10 Excellent

Boyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2023

8/10 Good

Jean-Sebastien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little off the beaten track from further south where there are too many people and too many stores. A 5 minute walk from the closest beach with local and semi-local restaurants near by. Also has a small pool on the roof with a view of the neighbourhood. Not a luxury hotel but it has character and that's what we liked about it.
Stayed 2 nights in Feb 2023

6/10 Okay

marja

Very small sign above narrow door so took a while to locate it.Had a very steep narrow spiral cement open staircase to the top floor where the office is located, so be careful! Our room had a view of only a white cement wall that separates the building from the street. Takes about 12 minutes to get to the beautiful white sand beach down the road and along a path through the woods. Slept ok but some street yelling in the night. Shower lukewarm.
Stayed 2 nights in Feb 2023

10/10 Excellent

Esther

Stayed 3 nights in Feb 2023

10/10 Excellent

Alin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful for anyone that wants to consider nature closer .... Its unique style and pleasing nature has made it characteristic for its environment...
Stayed 1 night in Jun 2022

10/10 Excellent

Alin

Stayed 4 nights in Jun 2022

8/10 Good

Yen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great and I felt very connected with the real Mexican people because it is in a residential neighborhood. The coffee shops and restaurants in the area have more charm and you don't get people pressuring you to buy. It's very nice and slow paced. The public beach was extremely close to the location and I regularly took walks in the morning. The roof pool was lovely and nice, but I it was too hot during the afternoon, I think it would help if there were some umbrellas or shade. At night/evening, the roof top had a really good view of the area or the sun set.
Stayed 4 nights in Apr 2022