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Singular Joy Downtown Residences

Photo gallery for Singular Joy Downtown Residences

Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Down duvets, in-room safe, bed sheets

Overview of Singular Joy Downtown Residences

Singular Joy Downtown Residences

3.0 star property

8.2/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Bar
  • Laundry
Map
Calle 14 Nte Gonzalo Guerrero, Playa del Carmen, QROO, 77720

Explore the area

  • Popular LocationPlaya del Carmen Main Beach1 min walk
  • Popular LocationQuinta Avenida1 min walk
  • Popular LocationMamitas Beach5 min walk
  • AirportPlaya Del Carmen, Quintana Roo (PCM)17 min walk

Room options

About this area

Playa del Carmen

Located near the beach, Singular Joy Downtown Residences is in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen. Playa del Carmen Maritime Terminal and Gran Coyote Golf are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Xcaret Eco Theme Park and Xaman Ha Aviary are also worth visiting.

What's nearby

  • Playa del Carmen Main Beach - 1 min walk
  • Quinta Avenida - 1 min walk
  • Quinta Alegría Shopping Mall - 3 min walk
  • Mamitas Beach - 5 min walk
  • Pier Navega - 6 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • Diablito Cha Cha Cha - 2 min walk
  • Plank - 2 min walk
  • Il Pescatore - 3 min walk
  • Aldo's - 3 min walk
  • Et Voila - 3 min walk

About this property

Singular Joy Downtown Residences

3-star hotel located in Downtown Playa del Carmen
Located close to Playa del Carmen Main Beach and Mamitas Beach, Singular Joy Downtown Residences provides a return airport shuttle, a poolside bar and a terrace. Treat yourself to a massage or other spa services. Free WiFi in public areas and dry cleaning/laundry services are available to all guests.
Other perks at this hotel include:
  • An outdoor pool with pool umbrellas
  • A 24-hour front desk, a lift and concierge services
  • Smoke-free property, luggage storage and tour/ticket information
  • Guest reviews give good marks for the helpful staff
Room features
All 17 rooms have comforts such as air conditioning, in addition to amenities such as safes.
More conveniences in all rooms include:
  • Rainfall showers, free toiletries and hairdryers
  • Smart TVs with cable channels

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 poolside bar

Things to do

  • Outdoor pool
  • Spa services

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Pool umbrellas
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • Smart TV

More

  • Safe
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 90 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Singular Joy Downtown Hotel Playa del Carmen
Singular Joy Downtown Hotel
Singular Joy Downtown Playa del Carmen
Singular Joy Downtown
Singular Joy Residences Carmen
Singular Dream Beach Residences
Singular Joy Downtown Residences Hotel
Singular Joy Downtown Hotel Residences
Singular Joy Downtown Residences Playa del Carmen
Singular Joy Downtown Residences Hotel Playa del Carmen

Frequently asked questions

Does Singular Joy Downtown Residences have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 3 Feb 2023, prices found for a 1-night stay for 2 adults at on 15 Feb 2023 start from ₹7,264.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Singular Joy Downtown Residences pet-friendly?

No, pets are not allowed at this property.

How much is parking at Singular Joy Downtown Residences?

This property doesn't offer parking.

What time is check-in at Singular Joy Downtown Residences?

Check-in is from 3:00 PM - 1:00 AM. After-hours check-in is not available.

What time is check-out at Singular Joy Downtown Residences?

Checkout is at noon.

Does Singular Joy Downtown Residences provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 90 per person applies.

Where is Singular Joy Downtown Residences located?

Located in Downtown Playa del Carmen, this hotel is steps away from Playa del Carmen Main Beach and Quinta Avenida. Mamitas Beach and Playa del Carmen Maritime Terminal are also within 15 minutes.

Reviews

8.2

Very good

Rating 10 - Excellent. 146 out of 275 reviews" "
" "10 - Excellent 53%
Rating 8 - Good. 61 out of 275 reviews" "
" "8 - Good 22%
Rating 6 - Okay. 33 out of 275 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 19 out of 275 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 16 out of 275 reviews" "
" "2 - Terrible 6%

8.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.7/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Pierrette

Travelled with partner
Liked: Staff & service
Overall the staff was friendly. Marco was very accomodating and did his best for us to be confortable. The rooftop with the swimming pool is great. However future guests have to know it’s noisy : chairs in the rooms above and the music from the night clubs / bars in the same street, until late at night. Guests must know because of the proximity of the buildings the only view you can get from your room is the building or the other room next door. Although the website mentions « laundry » there are no laundry facilities for the guests. In the first room we had , the towels, the bedsheets and the sofa were stained. On the ceiling of the shower there were mould. The a/c was noisy. In the second room we moved in, one of the windows was broken and fixed with some tape only. The a/c worked very well. To access the building from outside there are no elevators. The only elevator from outside is for the wheelchairs.
Stayed 6 nights in Jan 2023

10/10 Excellent

Valentin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel/ condo complex. Very close to the beach as well as pedestrian street that had malls, restaurants, convenient stores and street food. It is loud at night until about 3-4am. It did not bother though. Also I would like to mention the fact that Singular Joy is very close to the ocean, it does not have any beach front area however.

2/10 Terrible

jainer

Travelled with partner
Disliked: Staff & service, amenities
Terrible experience. Staff was rude and disrespectful. The air conditioner didn’t work, wifi didn’t work either. Front desk staff never helped when asked for help. I checked out few days earlier because I couldn’t stay there without air conditioner.
Stayed 4 nights in Nov 2022

6/10 Okay

Moni

Travelled with family
Disliked: Amenities
We only stayed one night. Toilet was broken and we couldn’t use it No toiletries, when we asked the staff they told us they can’t get any and we have to wait for the relevant person to start The carpet in our room was dirty and hadn’t had a good hoover in weeks. There was rubbish from the previous guests, clothes labels, plastic wrapper, nail clippings on the floor. Close to the busy party road which makes it loud at night.
Stayed 1 night in Oct 2022

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is clean and modern. It is near restaurants and bars. I love the rooftop pool. Antonio is the BEST! Thank you!
Stayed 3 nights in Sep 2022

8/10 Good

John Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2022

2/10 Terrible

Cindy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The hotel was nice. The staff was not helpful at all and not very friendly. We were told check in would be at 3, but we were told someone had to come bring the keys for the room and did not end up coming until almost 5, there were so many people in the lobby waiting around just like us.
Stayed 2 nights in Aug 2022

10/10 Excellent

Marissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stay at this location when I travel in the area.
Stayed 2 nights in Aug 2022

8/10 Good

Victor, Trenton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice, the rooftop pool and jacuzzi and bar was nice. The view was amazing. Outside in the front of the property they seem to be having some remodeling or construction to the property. Overal it was nice and i will definitely stay again.
Stayed 3 nights in Aug 2022

6/10 Okay

Milton

Stayed 7 nights in Jun 2022