Singular Joy Downtown Residences

Escape to your own tranquil haven amidst Playa del Carmen's vibrant energy. Discover blissful relaxation by the outdoor pool or rejuvenate at our serene spa.

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Dates

January 2026

16

February 2026

Outdoor pool, pool umbrellas - Singular Joy Downtown Residences (Playa del Carmen)

Master Suite 3 Bedrooms | Living area | 32-inch Smart TV with digital channels, TV - Singular Joy Downtown Residences (Playa del Carmen)

Massages - Singular Joy Downtown Residences (Playa del Carmen)

Bar (on property) - Singular Joy Downtown Residences (Playa del Carmen)

Master Suite 3 Bedrooms | Down duvets, in-room safe, bed sheets - Singular Joy Downtown Residences (Playa del Carmen)

Singular Joy Downtown Residences offers a chic retreat near Quinta Avenida and Mamitas Beach. Unwind with a massage at the spa, enjoy poolside cocktails, or lounge on the sun-kissed terrace. Additional perks include an outdoor pool with umbrellas, luggage storage, concierge services, dry cleaning/laundry services and tour/ticket assistance.

Very good

Popular amenities

Spa
Free Wi-Fi
Air-conditioning
Bar
Laundry room

Room options

Check availability for these dates

Tonight

Jan 16 - Jan 17

Tomorrow

Jan 17 - Jan 18

All rooms

1 bed

2 beds

Showing 3 of 3 rooms

Habitación Deluxe, 1 cama de matrimonio grande

Good

Highlights

Air conditioning

Smart TV

Down duvet

Hairdryer

Rainfall showerhead

Private bathroom

Daily housekeeping

In-room safe

215 sq ft
City view
Sleeps 2
1 King Bed

Superior Suite, 1 Bedroom

Good

Highlights

Separate dining area

Air conditioning

Fridge

Smart TV

Down duvet

Separate bedroom

Hairdryer

Rainfall showerhead

420 sq ft
1 bedroom
Sleeps 3
1 King Bed

Superior Suite, 2 Bedrooms

Excellent

Highlights

Separate dining area

Air conditioning

Fridge

Smart TV

Down duvet

Separate bedroom

Hairdryer

Rainfall showerhead

635 sq ft
1 bedroom
City view
Sleeps 5
1 King Bed and 1 Queen Bed

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About the area

Located near the beach, Singular Joy Downtown Residences is in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen. Playa del Carmen Maritime Terminal and Gran Coyote Golf are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed.

Visit our Playa del Carmen travel guide

Calle 14 Nte Gonzalo Guerrero, Playa del Carmen, QROO, 77720

What's nearby

Quinta Avenida - 2 min walk - 0.2 km
Quinta Alegría Shopping Mall - 2 min walk - 0.2 km
Playa del Carmen Main Beach - 2 min walk - 0.2 km
Mamitas Beach - 3 min walk - 0.3 km
Central Square - 8 min walk - 0.7 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

‪Aldea Corazón - ‬4 min walk
‪Harry's Grill Prime Steakhouse & Raw Bar - ‬4 min walk
‪Mandala - ‬2 min walk
‪La Caprichoza - ‬4 min walk
‪La Vaquita - ‬2 min walk

About this property

Singular Joy Downtown Residences

Hotel near Playa del Carmen Main Beach

Located close to Quinta Avenida and Mamitas Beach, Singular Joy Downtown Residences provides a poolside bar, a terrace and dry cleaning/laundry services. Treat yourself to a massage at the on-site spa. Guests can connect to free WiFi in public areas.

Other perks at this hotel include:

An outdoor pool, along with pool umbrellas
A round-trip airport shuttle (surcharge), a front desk safe and a 24-hour front desk
Luggage storage, smoke-free property and a lift
Concierge services and tour/ticket information

Room features

All guest rooms at Singular Joy Downtown Residences have comforts, such as air conditioning, in addition to

More conveniences in all rooms include:

Rainfall showers, free toiletries and hairdryers
32-inch Smart TVs with digital channels

Similar properties

Pool
Pet-friendly
Free Wi-Fi
Air-conditioning

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and transport

No on-site parking available
24-hour return airport shuttle on request for a surcharge

Food and drink

A poolside bar

Things to do

Full-service spa
Outdoor pool

Family friendly

Laundry facilities
Outdoor pool

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance

Outdoors

Pool umbrellas
Terrace

Full-service spa

Massage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)

More

4 floors
Built in 2019
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Down comforter

Bathroom

Free toiletries
Hair dryer
Rainfall showerhead
Shower
Towels provided

Entertainment

32-inch smart TV with digital channels

More

Air conditioning
Safe
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

Airport shuttle fee: USD 90 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

No pets and no service animals are allowed at this property

Property is also known as

Singular Joy Downtown Hotel Playa del Carmen

Singular Joy Downtown Hotel

Singular Joy Downtown Playa del Carmen

Singular Joy Downtown

Singular Joy Residences Carmen

Singular Dream Beach Residences

Singular Joy Downtown Residences Hotel

Singular Joy Downtown Hotel Residences

Singular Joy Downtown Residences Playa del Carmen

Singular Joy Downtown Residences Hotel Playa del Carmen

Frequently asked questions

Does Singular Joy Downtown Residences have a pool?

Yes, this property has an outdoor pool.

Is Singular Joy Downtown Residences pet-friendly?

No, pets are not allowed at this property.

How much is parking at Singular Joy Downtown Residences?

This property doesn't offer parking.

What time is check-in at Singular Joy Downtown Residences?

Check-in start time: 3:00 PM; check-in end time: 1:00 AM. After-hours check-in is not available.

What time is check-out at Singular Joy Downtown Residences?

Checkout is at noon.

Does Singular Joy Downtown Residences provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 90 per person applies.

Where is Singular Joy Downtown Residences located?

Located in Downtown Playa del Carmen, this spa hotel is steps away from Playa del Carmen Main Beach and Quinta Avenida. Mamitas Beach and Playa del Carmen Maritime Terminal are also within 15 minutes.

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Singular Joy Downtown Residences Reviews

8.0

Very good

8.6

Cleanliness

8.2

Amenities

8.0

Staff & service

8.4

Property conditions & facilities

6/10 Okay

karina

24 Jul 2025

Liked: Cleanliness, staff & service

The room was pretty small but very close to all the major shopping areas. Everything was so close by. There are clubs close by and the music is pretty loud which to me it wasnt much of a problem since I knocked out quick. The only issue was the AC, the room was pretty hot and Ac didnt cool enough.

Stayed 2 nights in Jul 2025

10/10 Excellent

Jay

28 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

One of the best place to reside and I would always come back here again love this place and very safe and right at the heart of everything around. The surprise is that once you are in your room it’s completely quiet

Stayed 4 nights in Apr 2025

8/10 Good

Robert

9 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was decent inside. The tile floors were nice, also the rooms and bathrooms were acceptable. The pool area was nice with the bar. I was impressed when the staff got right on cleaning a leaking water heater in the hallway and the elevator. I could hear the faint noise of the clubs at night down the street, but it wasn't loud enought for me to not fall asleep. I was on the side of the building closest to Mandala night club.

Stayed 3 nights in Jul 2025

10/10 Excellent

Pierre

7 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great value! Awesome rooftop pool!

Stayed 1 night in Jan 2025

8/10 Good

rachelle

21 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great location 1 street away from the ocean and from 5th Ave the main areas for shopping, nightlife, dinning and bus station. Only downside was construction across the street and can hear the nightclubs music as it’s half a block away

Stayed 4 nights in Feb 2025

10/10 Excellent

victorino

30 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The property is super clean

Stayed 3 nights in Sep 2024

10/10 Excellent

Joshua

9 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Singular is one of my favorite brands in Playa Del Carmen and the only one I stay in including the beach property. It is a nightlife club type street so there is music and fun every weekend until the early morning, rooms are always clean and the staff is amazing, pools and jacuzzi are beautiful and has an amazing view of the ocean.

Stayed 5 nights in Dec 2024

10/10 Excellent

Miguel

28 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent view

Stayed 2 nights in May 2024

10/10 Excellent

Nancy

28 Sept 2023

Liked: Cleanliness, amenities, property conditions & facilities

Safe, luxury, confortable and good price

Stayed 1 night in Sep 2023

8/10 Good

Karen

6 Jul 2024

Liked: Cleanliness, amenities, property conditions & facilities

Very nice place to stay!!! Only thing, the receptionist can be alittle more welcoming and aware not stay glued to their phone. But the room very nice and comfy!

Stayed 3 nights in Jun 2024

8/10 Good

Johanna

13 Sept 2023

Liked: Cleanliness, property conditions & facilities, room comfort

Great but noisy at night

Love the location and apartment space. However, it is get very very noisy at 8pm-2pm because there are 3 bars near . You can hear the vibration and the music so if noise bothers you this is not the place to stay. The pool and jacuzzi was great. You can do laundry for $100 pesos for an hour an half.

Stayed 6 nights in Sep 2023

6/10 Okay

Brynn

22 Feb 2024

Hotel shows nice (artificial) pictures online. Our unit was worn down, a bit dirty, very minimal kitchen utensils, no outdoor seating on our balcony. Housekeeping would only change out towels. The pool area was fantastic, with an unbeatable view. The hot tub was usually Luke warm. The bar was ok - expensive. Good location, just off 5th avenue. Walking distance to the ferry, Walmart, and a plethora of restaurants!

Stayed 10 nights in Feb 2024

6/10 Okay

Betty

15 Feb 2024

Liked: Cleanliness, staff & service

The property is nice and convenient for beach, clubs, shopping. Didnt like the host he was not attractive until the end of my vacation very inconvenient with the shower pressure. Also woul like for the hot tub to be repaired soon it's not a hot tub ..and would be lovely during chilly weather. Therefor host Axel need to be more accommodating at the start of a problem no the end he gets one star.

Stayed 7 nights in Feb 2024

6/10 Okay

Manuel

3 Jul 2025

Liked: Property conditions & facilities

Just Okay – Probably Wouldn’t Stay Again This was actually our second time trying this hotel. I was traveling with my teenage son, and while the building is in good shape and the room was spacious enough for both of us, there were definitely some drawbacks. The basics were covered: a comfortable bed, decent shower (though the water pressure was just okay), toiletries, fridge, Wi-Fi, and TVs—but no cable. One big issue was the AC in our first room—it couldn’t keep the space cool. We had to ask for a room change, which took a bit of back and forth—not ideal mid-trip. There’s a coffee maker in the room, but oddly no coffee provided. They also only give one room key, and no extras were available. If you run into problems, you’re told to go through your booking site (Expedia, etc.), which made things more complicated. The location is convenient—just a couple blocks from 5th Avenue and steps from a 7/11. However, it’s very close to bars and clubs, so the noise at night can be an issue. There was also ongoing construction outside, adding to the disruption. My son and I are heavy sleepers, so it didn’t ruin our trip, but light sleepers should be warned. The highlight was the rooftop pool—great view of the Caribbean, and the bar prices were reasonable. We spent most of our days exploring Playa del Carmen and had an amazing time at Xel-Há (highly recommend!). Overall, the stay was just okay. Not terrible, not great. With so many options in Playa, we’ll probably try somewhere else

Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveller

31 Jan 2024

Disliked: Staff & service, room comfort

Privacy Breach

There were 3 different locations that came up as this location. Finally on the 3rd try, we found the correct location. The room I was assigned, was on the main floor, with floor to ceiling windows that was attached a ground-level balcony, that faced the interior elevator/mezzanine. The curtains were see through. And I could see into the lobby, and from the outside of the window, I could be seen inside the apt (living room, dining area, kitchen, and partial bathroom corridor. When I went to reception to ask about a blackout curtain or room replacement, I was given the number of "my host" and told to contact him on whatsapp, and he never responded. After circling back, I was able to get the receptionist to come look at the window, and she then pretended to contact someone. The room was never changed, and in the evening when the lights had to be turned on, I pretty much locked myself in the bedroom, and only used the rest of the apt when lights weren't needed. Pretty much defeats the purpose of booking a 1-bedroom suit. Otherwise, great view from the rooftop pool.

Stayed 2 nights in Jan 2024

10/10 Excellent

Richard

22 Apr 2025

Liked: Amenities

So this was a nice place to stay, and had a great patio and pool on the roof. It was centrally located which was both great and terrible. Great, until you go to bed and the nightclubs (next door) are still cranking out music at unbelievably loud levels. But on the second night, I just got some ocean white noise playing on my phone with a speaker (pretty loudly) and drowned out the nightclub and all was well. On the bad side, we had a plumbing leak from what I guess was a leaky bathroom or water disaster above our apartment. There was ALOT of water dripping down (gallons!!!) that we had to empty a trash can a couple times. Then it went away for the second night.

10/10 Excellent

Swetalina

29 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

It was a cozy 1 bedroom apartment very clean and you have all essentials. The front desk is really helpful and kind

Stayed 1 night in Dec 2025

2/10 Terrible

Dayan

29 Dec 2025

They didn’t

Stayed 1 night in Dec 2025

10/10 Excellent

Miguel A

19 Oct 2025

Liked: Amenities

Excelente!

Stayed 3 nights in Oct 2025

2/10 Terrible

ROSA I

30 Nov 2025

Disliked: Cleanliness, amenities, property conditions & facilities

The room was missing a hair dryer & I reached out to the front desk, the cleaning staff & they said to contact the owner but the owner never answered my messages. The room was neglected, the sheets weren’t changed, they never cleaned our room in a week stay.

Stayed 6 nights in Nov 2025