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Reviews of St Paul's Hotel

4 out of 5
St Paul's Hotel
153 Hammersmith Road, London, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 591 out of 948 reviews" "
Rating 8 - Good. 250 out of 948 reviews" "
Rating 6 - Okay. 62 out of 948 reviews" "
Rating 4 - Poor. 29 out of 948 reviews" "
Rating 2 - Terrible. 16 out of 948 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very individual hotel with lots of history, nothing to fault.
Stayed 2 nights in May 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely and traditional hotel. A good base for site seeing with Barons Court tube station close by, as well as Hammersmith. My only complaint was the slow breakfast service. 10 minutes for a slice of toast and running out of croissants by 8:30 doesn’t really align with a quality hotel.
Stayed 2 nights in May 2024

8/10 Good

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in May 2024

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fine. I dont think i could describe it as anything other than that.
Stayed 2 nights in May 2024

6/10 Okay

Ruzha

Travelled with partner
Liked: Staff & service
The hotel seemed really nice in the shared spaces but then room itself was pretty tired-looking. The carpet was stained, the shower had zero pressure and the bed was a weird shape to suit the room.
Stayed 1 night in May 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely find for our little break to London
Stayed 1 night in May 2024

4/10 Poor

Tristan

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The man that checked us in seemed to have no interest in working in a hotel, being courteous or existing in the presence of other humans. The alarm went off at a quarter to six in the morning as well which, according to previous reviews, is not an isolated occurrence. Nice building, though.
Stayed 1 night in May 2024

10/10 Excellent

Anke

Travelled with family
Such a wonderful place! Thank you 🙏
Stayed 1 night in May 2024

2/10 Terrible

Jocelyn

Stayed 1 night in Apr 2024

6/10 Okay

Lexee

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So happy we stayed here. Lovely historic building, great whiskey bar (with friendly staff), walkable neighborhood -- and affordable rate. Would absolutely return!
Stayed 2 nights in Mar 2024

10/10 Excellent

Martha

Stayed 1 night in Mar 2024

8/10 Good

James

Stayed 5 nights in Apr 2024

10/10 Excellent

Andy, Cheltenham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property - good service - breakfast included. No bottled water in room was only downside.
Stayed 1 night in Apr 2024

10/10 Excellent

Mary Michaela

Stayed 1 night in Apr 2024

10/10 Excellent

KHANIA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Adam was especially welcoming and helpful! We also loved Melody Whisky Bar ✨
Stayed 5 nights in Mar 2024

10/10 Excellent

Michael

Stayed 1 night in Mar 2024

4/10 Poor

Stephen, Azeitão

Disliked: Cleanliness, staff & service, property conditions & facilities
Charged for breakfast directly by hotel before arrival. Then told restaurant closed during stay. Refused to deal with refund directly and told me to speak to travel agent. Had to spend 30 minutes on phone to travel. Room not cleaned one of the days. Common areas untidy. Nice building wasted by poor service and cleanliness.
Stayed 2 nights in Mar 2024

2/10 Terrible

Dean

Travelled with partner
Disliked: Staff & service
Upon arrival we were told there was an engineering fault in the room and we would have to find alternative accommodation. I’m yet to receive a refund

10/10 Excellent

Cristina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms , highly recommend
Stayed 1 night in Mar 2024

10/10 Excellent

Marlene

Liked: Cleanliness
The beautiful building so richly restored.
Stayed 3 nights in Feb 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very good, spacious, comfy bed and great bathroom. Loved the older building amongst very modern architecture too making it feel very unique. Restaurant and bar being refurbed so wasn’t open but several eateries nearby so not a problem.
Stayed 1 night in Feb 2024

4/10 Poor

Siobhan

Business traveller
Don’t do it
Second visit and tbh I won’t bother again. The staff are disinterested in guests. The room was v small. The TV was on a walk and you couldn’t see it from the bed. There was no bar or breakfast and no one apologised
Stayed 2 nights in Feb 2024

10/10 Excellent

Bradley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a great area with good transportation options and lots of food / drink options nearby. Rooms are well appointed and very comfortable.
Stayed 5 nights in Feb 2024

8/10 Good

Remco

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
A wonderful stay and a perfect end to my 16 years in the UK
Stayed 2 nights in Feb 2024

8/10 Good

Babatunde

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

6/10 Okay

David

Disliked: Staff & service, property conditions & facilities
No hot water on the first night of a 1 night stay. Bar and dining room closed on second day ….. no notification from the hotel in advance. Generally a little in need of refurbishment and poor re lack of a breakfast option
Stayed 2 nights in Feb 2024

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with a lot of charm at a very fair price. Short walk to the Tube and a restaurant on site. Quiet neighborhood too.
Stayed 3 nights in Feb 2024

6/10 Okay

Stephen

Liked: Cleanliness, room comfort
Attractive architecture and entrance
A two day stay at the front of the hotel . We stayed in room 18 which suffered from a lot of road noise especially emergency vehicle sirens. Minor defects included the toilet seat was loose and the bathroom fan defective. A £100 security deposit will be taken on arrival which took three working days to return. We did not use the bar or restaurant during our stay. A friendly enough smaller hotel costing considerably more than the nearby chains. No parking available although can be purchased from the Novotel 400 mts down the road at £40 per day.
Stayed 2 nights in Feb 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
This place was a real find. Small, quiet, comfortable room and full of history. Would definitely stay again. Breakfast was great.
Stayed 2 nights in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 Night Feb stay 2024.
The hotel was comfortable and warm. Polite advice is that ladies like to have somewhere with good light to do make up.. a lit mirror or magnifying mirror with light. Noted one of the pillows appeared as if the protection cover may not have been washed… tatty…. Otherwise a lovely fresh breakfast. I did sleep well too!
Stayed 1 night in Feb 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Amanda

Stayed 1 night in Feb 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Martin

Travelled with partner
Liked: Cleanliness
Lovely building, room clean and well furnished. Room lovely and warm. Shower lush. Reception staff lacked hospitality skills (not rude just a bit inexperienced). Old building so pipes a bit noisy, could hear upstairs flushing the toilet and having a shower but no road noise and quiet otherwise.
Stayed 1 night in Feb 2024

8/10 Good

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the Apollo
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Moshe

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great experience. Adam, the front desk attendant was awesome and everyone was really welcoming and helpful.

10/10 Excellent

Luke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Feb 2024

6/10 Okay

Kieran

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel but take a risk with noise levels
Given a ground floor room right by stairs and the bar, very noisy, especially when someone started playing the guitar at 10pm. Moved rooms and was perfect, but I’m not sure I’d like to take the risk again. Very nice hotel, shame about the noise
Stayed 1 night in Feb 2024

10/10 Excellent

Don, Chichester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful reception, superb bar,,charming staff - Adam particularly
Stayed 1 night in Feb 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little hotel in Hammersmith. Decor lovely, nice Whisky Bar. Value for money, something that is very rare in London.
Stayed 1 night in Feb 2024

10/10 Excellent

Imogen

Stayed 1 night in Feb 2024

8/10 Good

alison

Liked: Cleanliness, staff & service, property conditions & facilities
Put us in the wrong room. Fortunately it worked out since my daughter didn’t make it.
Stayed 3 nights in Feb 2024

6/10 Okay

Vanessa

Stayed 1 night in Feb 2024

6/10 Okay

Alexandra

Travelled with partner
Useless
Stayed 2 nights in Jan 2024

10/10 Excellent

Scarlet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice old building but staff not great
Stayed one night and didn’t really feel it was worth the (high) price. Room a bit tired - broken equipment and stained furnishings- staff were brusque. Couldn’t get room with bath. Feels like it’s past its best I won’t be staying again
Stayed 1 night in Jan 2024

2/10 Terrible

YSV

Stayed 1 night in Jan 2024