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DoubleTree by Hilton London Kingston Upon Thames

Photo gallery for DoubleTree by Hilton London Kingston Upon Thames

Primary image
Terrace/patio
In-room safe, blackout curtains, free WiFi, bed sheets
In-room safe, blackout curtains, free WiFi, bed sheets
In-room safe, blackout curtains, free WiFi, bed sheets

Overview of DoubleTree by Hilton London Kingston Upon Thames

DoubleTree by Hilton London Kingston Upon Thames

4.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
1 Skerne Road, Surrey, Kingston Upon Thames, England, KT2 5FJ

Explore the area

  • Popular LocationHyde Park43 min drive
  • AirportLondon (LHR-Heathrow)44 min drive
  • Popular LocationBig Ben49 min drive
  • Popular LocationTower Bridge58 min drive

Choose dates to view prices

About this area

Kingston Upon Thames

DoubleTree by Hilton London Kingston Upon Thames is located in Canbury, a neighbourhood in Kingston Upon Thames, and is in a shopping district and near a train station. Twickenham Stadium and Wimbledon Tennis Club are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Richmond Park and Bushy Park. Chessington World of Adventures and Thorpe Park are not to be missed.

What's nearby

  • Rose Theatre Kingston - 8 min walk
  • Hampton Court Park - 19 min walk
  • Hyde Park - 43 min drive
  • Big Ben - 49 min drive
  • Tower Bridge - 58 min drive

Getting around

  • Kingston Station - 4 min walk
  • Richmond Underground Station - 9 min drive
  • Heathrow Airport (LHR) - 44 min drive

About this property

DoubleTree by Hilton London Kingston Upon Thames

4-star Kingston Upon Thames hotel in Canbury, near Bushy Park
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a conference centre, self parking and dry cleaning. Housekeeping is available on request.
DoubleTree by Hilton London Kingston Upon Thames offers 146 air-conditioned accommodations with laptop-compatible safes and a hairdryer. 43-inch LCD televisions come with cable channels.

Bathrooms include baths or showers and complimentary toiletries. This Kingston Upon Thames hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

English, Hindi, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (GBP 28.00 per night)
  • Wheelchair-accessible parking available
  • 24 hours off-site parking within 328 ft (GBP 28.00 per night)
  • Street parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: GBP 13.00-15.95 for adults and GBP 0.00-0.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Hawkers Bar and Brasserie

Things to do

  • 24-hour fitness centre
  • Access to nearby health club
  • Golf

Family friendly

  • Laundry facilities

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms - 5

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch LCD TV
  • TV channels

More

  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in fee: GBP 20.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express checkout

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10, per pet, per night, plus a deposit of GBP 25 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 75 lbs/34 kg
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between GBP 13.00 and GBP 15.95 for adults, and GBP 0.00 and GBP 0.00 for children (approximately)
  • Covered self-parking fee: GBP 28.00 per night
  • Nearby parking fee: GBP 28.00 per night(328 ft away; open 24 hours)
  • Pet deposit: GBP 25 per stay
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a GBP 25 pet fee per stay in addition to the posted nightly pet fee.

We should mention

Only registered guests are allowed in the guestrooms
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Doubletree Hilton London Kingston Upon Thames Hotel
Doubletree Hilton London Hotel
Doubletree Hilton London Kingston Upon Thames
Doubletree Hilton London
DoubleTree by Hilton London Kingston Upon Thames Hotel

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 294 out of 528 reviews
5 - Excellent 56%
Rating 4 - Good. 179 out of 528 reviews
4 - Good 34%
Rating 3 - Okay. 28 out of 528 reviews
3 - Okay 5%
Rating 2 - Poor. 19 out of 528 reviews
2 - Poor 4%
Rating 1 - Terrible. 8 out of 528 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is within walking distance. Kingston town center, and the water front have so much to offer. If you get lazy and the weather is not as clement as you'd like: just breakfast lunch and dinner at the hotel! Decent food, wine, and signature cocktails. Off-the-menu cocktails are a bit random in execution...but this isn't a bar and the staff will give it a try. Rooms are modern and well maintained. Staff is great. Even the gym is decent.
Stayed 17 nights in May 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, comfortable and convenient
Stayed 4 nights in May 2022

5/5 Excellent

Stayed 1 night in Mar 2022

4/5 Good

Stayed 4 nights in Mar 2022

3/5 Okay

Stay clear!
Really over priced and not 4 star! Def wouldn't recommend. Very disappointing.
Stayed 2 nights in Mar 2022

4/5 Good

Stayed 7 nights in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

2/5 Poor

Travelled with group
Disliked: Staff & service
Money taken out of bank account without permission and not much help from receptionist about this. Also no housekeeping hence no clean towels.
Stayed 2 nights in Feb 2022

5/5 Excellent

Stayed 1 night in Feb 2022