All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Everything about our stay was fantastic. The staff was very friendly and helpful, the facilities were impeccably clean and well maintained. It is a wonderful place to stay.
Joseph
Stayed 1 night in Apr 2024
Response from Blake on 24 Apr 2024
Good afternoon,Thank you for all your kind words, we are happy to hear that you enjoyed your stay with us at The Ithaca Marriott Downtown.
Good afternoon,We are sorry to hear that service was a bit slow. We value your feedback and are working on ways to grow. We are happy to hear that the location was a great fit during your stay and hope we are able to have the opportunity in the future to offer wonderful service always. -Blake
10/10 Excellent
Jenny
14 Apr 2024
Jenny
Stayed 1 night in Apr 2024
10/10 Excellent
marjan
13 Apr 2024
marjan
Stayed 1 night in Apr 2024
10/10 Excellent
Tiandi
2 Apr 2024
Liked: Cleanliness
Tiandi
Stayed 1 night in Mar 2024
Response from Blake on 19 Apr 2024
Thank you for the 5 star review, we hope you enjoyed your time in Ithaca.
8/10 Good
GREGORY
20 Mar 2024
GREGORY
Stayed 1 night in Mar 2024
Response from Blake on 19 Apr 2024
Thank you for your stay, we hope you enjoyed your time in Ithaca!
We were very impreseed with the cleanliness of the hotel and just how quiet our room was. The bar was hopping when we got back from our night out at a show and the bar staff was "on it" although they were so busy.
Kerry
Stayed 1 night in Feb 2024
Response from Kellen on 3 Mar 2024
Thank you for your feedback. We are so glad you enjoyed your stay and look forward to welcoming you back!
10/10 Excellent
David
19 Feb 2024
David
Stayed 1 night in Feb 2024
Response from Kellen on 29 Mar 2024
Thank you for your feedback. We hope to welcome you back on your next trip to Ithaca
The sight of a clean, quiet and a large room was such a pleasant sight after a 6 hour journey . Having a restaurant with great service and delicious food in the hotel was a perfect amenity for a tired customer, who just wants a warm meal before a good night rest..
Fariba
Stayed 1 night in Nov 2023
Response from Kellen on 13 Dec 2023
Thank you for your feedback! We are so glad you have enjoyed your stay. We do hope to welcome you back on your next visit
Worst front desk I have experienced in 30 years of travel. Room not ready after check in , took our number to call us when it would be ready, never call. Just disengaged and rude. Kept saying they were busy, no apologies.
michael
Stayed 1 night in Oct 2023
Response from Kellen on 31 Oct 2023
Thank you for your feedback. We will be looking into this and will be addressing this. I apologies for this
Thank you for your feedback. We are so happy you enjoyed your stay
4/10 Poor
yacob
Travelled with family
22 Sept 2023
Liked: Cleanliness
Disliked: Staff & service, room comfort
very bad
we booked delux room and received accessible room which we really dont like . none of the staff including the manager of the hotel were helpful and claimed that this is the last available room . no regrets or sympathy .
the manager should not work in hospitality business
yacob
Stayed 1 night in Sep 2023
Response from Kellen on 9 Oct 2023
Thank you for your feedback
10/10 Excellent
Tempy
18 Sept 2023
Tempy
Stayed 1 night in Sep 2023
Response from Kellen on 21 Sept 2023
We are delighted you have enjoyed your stay and hope to see you again on your next visit