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"Room was exactly what we needed for our concert the only bad point was the lift only one working and the other one just kept going to each floor "

"PROS: Great location. Large, comfortable bed. Friendly staff. Reusable water bottles and refill stations on each floor. Efficient room service. Coffee pot and snacks available in the room. CONS: Bathroom was small and needs updating. Body wash, shampoo and conditioner was watered down. No refrigerator in the room. The lobby doesn't have any seating. Overall, our stay was smooth. It's an old building, so yes, things are creaky and old. The staff was lovely. I would recommend it, if you're looking for convenient location with a value price."

"It’s an okey hotel. The staff is friendly, it’s a clean hotel. Biggest disappointment was the housekeeping, it is horrible to non-existent, literally all was done is straightening of the beds and taking out the trash. The towels not changed, nothing else is cleaned. Otherwise, it’s perfectly located, the Big Ben is just 3 minutes walk, so it’s an okey stay."

"Everything was perfect, loved the executive room!"

"Great place "

"Great location with easy access around the city. Excellent staff, lovely room "

"Room was excellent very clean and spacious. Day time reception staff and spa staff were a little bit rude"

"The staff María and Elena, gave us a lot of help. they were excellent! the hotel location is near from everything. the room was clean. we absolutly stay there again"

"The room was nice, large and quiet. But there was no safe, and the bed was a standard double with a soft squeaky old mattress. Disappointing."