Search Hotels in El Macao, Punta Cana

"We've stayed at several "all inclusive" resorts, however, Ex El Carmen staff made this our #1 destination!"

"Roof was leaking in our room, hot tub smelt like sewage, fan stopped working, door handle was broken. Got the elite package, nothing elite about it other than we got a different menu. No music, nothing happening on the adult side. More happening on the family side. Couldn’t get reservations for restaurants that were half empty. They did come and fix some of the issues. The staff if you didn’t get alcohol ignored you in some restaurants. We ordered food from one place and wish I was lying, but 1min later food was out. Asked for the meat to be medium rare it was well done and husbands chicken was ice cold. We just got up and walked out. Went to the bar and had better steak sandwich. Butler George we had was great and very helpful. "

"Excelent in everything!!!! "

"This resort was fantastic! The staff were amazing, the property was spotless, the food was delicious and the activities were all great!"

"Derlin was a great contact. My mom and I really enjoyed our stay"

"Very Good Except for it being Spring Break and too many drunk teenagers screaming and yelling down the halls at 2am and pulling the Fire Alarms every night "

"The pools were amazing and the beach. The foods were delicious and a wide variety to choose from. However, the rooms were not as expected. Hair drier wasnt woking. The scent from the towel and bed sheets weren't too pleasant. More can be done to make room smells better. Exposed phone wires. Broken and rusty furniture need to be relaced with new and better ones. Staff was amazing!! Our stay was a good one expect for the quality of room provided."

"The restaurants were fully booked every night, it wasn’t convenient to make reservations since they don’t allow reservations to be made while booking the vacation. We didn't get to try any of them except the steakhouse. The only times available (sometimes) were between 9:30-10:30 and they recommended going to see them periodically throughout the day to see if people had cancelled their reservations. We tried tha and there was barely cancellations but when we walked by the restaurants they weren’t crowded. When we finally got a a reservation to the steakhouse the food was cold and looked exactly like the food from the buffet. Other than that the resort itself was beautiful and had tons of fun at the pool and beach. Most of the staff was friendly. Resort is huge so a lot of walking!"

"Pool was great, beach was great. Water park was great. However , No room towels it was a hassle to get shower towels. One day our water was brown and they messed up our room assignment. Refrigerator didn’t work but they replaced it. Bathroom set up had no privacy. Overall enjoyed our stay just disappointing with certain setup and obstacles. "