"No parking, rooms at dirty with cockroaches moving around in the room. Terrible facility, location and room. I had to leave immediately as I couldn’t stay there."
"No parking, rooms at dirty with cockroaches moving around in the room. Terrible facility, location and room. I had to leave immediately as I couldn’t stay there."
"First of all, checkinn was 2 pm. But we had to wait till 3pm because the room was not ready. No sorry nothing. The reception lady and the manager on duty didn't even greet properly. None of the days we were there. Imagine it's a small hotel and you have to past them every day. They just look at you.
The sink had a blockage, so the water didn't flow and there was a smell in the bathroom.
No separation between toilet and bath so the whole bathroom was full with water. On our 3rd day somebody was...
"First of all, checkinn was 2 pm. But we had to wait till 3pm because the room was not ready. No sorry nothing. The reception lady and the manager on duty didn't even greet properly. None of the days we were there. Imagine it's a small hotel and you have to past them every day. They just look at you.
The sink had a blockage, so the water didn't flow and there was a smell in the bathroom.
No separation between toilet and bath so the whole bathroom was full with water. On our 3rd day somebody was...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
The hotel itself is brilliant. Well equipped with some of the friendliest staff around.
The only issue is the surrounding area is a building site. The noise is rarely an issue unless you open your balcony door but it also means there is nothing to do around the property nor are there any nearby places to eat/visit This is offset by the good transport links and the excellent free valet parking.
The hotel itself is brilliant. Well equipped with some of the friendliest staff around.
The only issue is the surrounding area is a building site. The noise is rarely an issue unless you open your balcony door but it also means there is nothing to do around the property nor are there any nearby places to eat/visit This is offset by the good transport links and the excellent free valet parking.
MOHAMMED
Reviewed November 8, 2024Reviewed November 8, 2024
The apartment was a great size and very clean. Although the restaurant was. Ring refurbished the hotel had switched one of the apartments into the dining room and breakfast was also very good.
The staff were brilliant and very helpful with anything we required.
Would definitely stay there again the next time we visit Dubai
The apartment was a great size and very clean. Although the restaurant was. Ring refurbished the hotel had switched one of the apartments into the dining room and breakfast was also very good.
The staff were brilliant and very helpful with anything we required.
Would definitely stay there again the next time we visit Dubai
This was our 7th trip to Dubai and have always stayed in top end hotels. We believe this is the best so far. We simply could not fault the level of service , cleanliness and facilities the hotel offers.
We had private transfer included to and from the airport which is always a nice feature particularly in a spacious BMW. Our room was ready immediately so no waiting around until lunch time which is often the case in Dubai when you get the early flight in.
We particularly want to mention the...
This was our 7th trip to Dubai and have always stayed in top end hotels. We believe this is the best so far. We simply could not fault the level of service , cleanliness and facilities the hotel offers.
We had private transfer included to and from the airport which is always a nice feature particularly in a spacious BMW. Our room was ready immediately so no waiting around until lunch time which is often the case in Dubai when you get the early flight in.
We particularly want to mention the...
john
Reviewed October 27, 2016Reviewed October 27, 2016
A family of four. Two teenagers in their own room. We booked two executive ocean rooms in the Al Qars . The upgrade was excellent value as your picked up at the airport, you can eat and drink in the executive or premium lounge and you have your own concierge. The staff all call you by your name and they genuinely make an effort to be personal and authentic. Manju an Indian boy in the executive lounge at level five was great and so were everyone we came in contact with. We ate at Shimmers, the...
A family of four. Two teenagers in their own room. We booked two executive ocean rooms in the Al Qars . The upgrade was excellent value as your picked up at the airport, you can eat and drink in the executive or premium lounge and you have your own concierge. The staff all call you by your name and they genuinely make an effort to be personal and authentic. Manju an Indian boy in the executive lounge at level five was great and so were everyone we came in contact with. We ate at Shimmers, the...
I have just returned from 5 nights at the Jumeirah Dal Al Masyaf, Dubai I wanted somewhere special for my husbands 40th Birthday so turned to Trip Advisor for help. It was rated number 1 so booked for that reason. The number one spot is well deserved. We were treated like royalty from the minute we arrived. We booked a King Summerhouse and was allocated Room 4 Villa 14 (overlooking the waterway). The room itself was spacious and clean. The reason I marked cleanliness as a 4 and not 5 is...
I have just returned from 5 nights at the Jumeirah Dal Al Masyaf, Dubai I wanted somewhere special for my husbands 40th Birthday so turned to Trip Advisor for help. It was rated number 1 so booked for that reason. The number one spot is well deserved. We were treated like royalty from the minute we arrived. We booked a King Summerhouse and was allocated Room 4 Villa 14 (overlooking the waterway). The room itself was spacious and clean. The reason I marked cleanliness as a 4 and not 5 is...
We are a family with under 3 toddler. The hotel was super for everything, clean, friendly staff, very helpful and polite. Even in the event of coronavirus, the hotel made perfect arrangements to ensure safety of guests. The hotel is ideally located immediately next to Marina mall and many restaurants, plus the wonderful marina walk. Highly recommended and excellent value.
We are a family with under 3 toddler. The hotel was super for everything, clean, friendly staff, very helpful and polite. Even in the event of coronavirus, the hotel made perfect arrangements to ensure safety of guests. The hotel is ideally located immediately next to Marina mall and many restaurants, plus the wonderful marina walk. Highly recommended and excellent value.
Hotel was great. In a great location with impeccable service. Super clean good sized rooms, lovely breakfast. Every member of staff I met couldn’t do enough for me. Would recommend.
Hotel was great. In a great location with impeccable service. Super clean good sized rooms, lovely breakfast. Every member of staff I met couldn’t do enough for me. Would recommend.
Lisa
Reviewed February 11, 2025Reviewed February 11, 2025
Thought the staff in general from the room attendants to the beach staff were all highly professional .Everyone always had a smile on their face and nothing was too difficult . I'm certainly looking forward to my return in April, I just hope the weather is a bit better [ ha ha ]
Thought the staff in general from the room attendants to the beach staff were all highly professional .Everyone always had a smile on their face and nothing was too difficult . I'm certainly looking forward to my return in April, I just hope the weather is a bit better [ ha ha ]