10/10 Excellent
Richard, LAS VEGAS
Travelled with family, Travelled with partner
9 Mar 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Richard
Stayed 4 nights in Mar 2023
Choose dates to view prices
One&Only The Palm
Photo gallery for One&Only The Palm
Overview of One&Only The Palm
One&Only The Palm
9.8 out of 10 Exceptional
9.8/10 Exceptional
Popular amenities
- On private beach
- Pool
- Hot tub
- Breakfast included
- Spa
- Parking included
Palm Island, The West Crescent, PO Box 114843, Dubai
Explore the area
- Nakheel Mall13 min drive
- Skydive Dubai17 min drive
- Marina Beach19 min drive
- Dubai (DXB-Dubai Intl.)34 min drive
Room options
About this area
Dubai
One&Only The Palm is located in Palm Jumeirah, a neighbourhood in Dubai, and is near a metro station and on a private beach. Dubai Mall and Dubai Marina Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Wild Wadi Water Park. Travelling with kids? Consider Aquaventure and Al Barsha Pond Park. Discover the area's water adventures with kayaking, scuba diving and snorkelling nearby, or enjoy the great outdoors with skydiving. Guests appreciate the hotel's location for the sightseeing.
What's nearby
- Nakheel Mall - 13 min drive
- The View at The Palm - 14 min drive
- Skydive Dubai - 17 min drive
- Mohammad Bin Ahmed Al Mulla Mosque - 18 min drive
- Marina Beach - 19 min drive
Getting around
Restaurants
- Zero Gravity - 21 min drive
- SĀN Beach - 13 min drive
- Koko Bay - 12 min drive
- Señor Pico - 13 min drive
- Ula Dubai - 12 min drive
About this property
One&Only The Palm
Awards and affiliations
Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
The property is a member of the Leading Hotels of the World.
Languages
Arabic, Chinese (Mandarin), English, French, Italian, Russian
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Social distancing
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free self-parking on site
- Free valet parking on site
- Wheelchair-accessible parking available
- 24-hour return airport shuttle (surcharge)
- Airport shuttle on request
- Free local area shuttle up to 6 km
- Free shopping centre shuttle
- Free theme park shuttle
- Limo/town car service
Food and drink
- Free full breakfast available daily 7:00 AM–11:00 AM
- 2 restaurants and 1 coffee shop/cafe
- 1 beach bar, 1 poolside bar and 1 bar
- 24-hour room service
- Coffee/tea in a common area
Restaurants on site
- Zest
- Stay by Yannick Alleno
- 101
Things to do
- Access to nearby health club
- Access to nearby outdoor pool
- Basketball
- Fitness centre
- Full-service spa
- Motorised watercraft
- Outdoor pool
- Outdoor tennis court
- Pilates classes
- Playground
- Sauna
- Shopping
- Hot tub
- Steam room
- Tennis
Family friendly
- Access to nearby outdoor pool
- Babysitting (surcharge)
- DVD player
- Free area shuttle
- Free children's club
- Free cots/infant beds
- Free supervised childcare
- Free theme park shuttle
- Laundry facilities
- Outdoor pool
- Playground
- Rollaway/extra beds (surcharge)
Conveniences
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
- Library
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tennis lessons
- Tour/ticket assistance
- Turndown service
- Wedding services
Business services
- 24-hour business centre
- Computer station
- Conference centre
- A meeting room
Outdoors
- Beach loungers
- Beach umbrellas
- Garden
- Pool umbrellas
- Private beachfront location
- Rooftop terrace
Spa
- 8 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Facials
- Manicures and pedicures
- Massages
- Massage/treatment rooms
- Sauna
- Spa open daily
- Hot tub
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (selected rooms)
- Lift
- Grab bar near toilet
- In-room accessibility
- Wheelchair-accessible concierge desk
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
More
- Beach towels
- Couples dining
- Designated smoking areas (fines apply)
- TV in lobby
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Free cots/infant beds
- Pillow menu
- Premium bedding
- Rollaway/extra beds (surcharge)
Bathroom
- Dressing gowns
- Bidet
- Deep-soaking bath
- Free toiletries
- Hairdryer
- Private bathroom
- Rainfall showerhead
- Separate bath and shower
Entertainment
- 46-inch flat-screen TV
- DVD player
- iPod dock
- Satellite channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Minibar
Outdoor space
- Furnished balcony or patio
More
- Connecting rooms available
- Desk
- Free newspapers
- In-room massage
- Individually decorated
- Individually furnished
- Iron/ironing board (on request)
- Laptop-friendly workspace
- Restaurant dining guide
- Safe
- Slippers
- Turndown service
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Policies
Check-in
Check-in from 2 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
A Festive Week Supplement, which also includes New Year’s Eve Dinner will apply, AED 2600 per adult, AED 1675 for teens 12 – 16 years old, AED 1300 for children 2 – 11 years old
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching passport or ID.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AED 260.0 per night.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- New Year's Eve (31 December) Gala Dinner per adult: AED 2500.00
- New Year's Eve (31 December) Gala Dinner per child: AED 1675.00 (from 2 to 16 years old)
- A tax is imposed by the city: AED 20.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
- Airport shuttle fee: AED 420 per vehicle (one way)
- Early check-in is available for a fee (subject to availability)
- Rollaway bed fee: AED 260.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
Property is also known as
One&Only
One&Only Hotel
One&Only Hotel Palm
One&Only Palm
One And Only The Palm Dubai
One&Only The Palm Dubai Hotel Dubai
One&Only Palm Hotel Dubai
One&Only Palm Hotel
One&Only Palm Dubai
One And Only The Palm Dubai
One Only The Palm
One&Only The Palm Hotel
One&Only The Palm Dubai
One&Only The Palm Hotel Dubai
Frequently asked questions
One&Only The Palm Reviews
Reviews
9.8
Exceptional
9.9/10
Cleanliness
9.8/10
Staff & service
9.8/10
Amenities
9.8/10
Property conditions & facilities
9.7/10
Eco-friendliness
Reviews
10/10 Excellent
Sasha
29 Nov 2022
Liked: Cleanliness, staff & service, property conditions & facilities
Sasha
10/10 Excellent
NJIDEKA
Travelled with family
5 Jul 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NJIDEKA
Stayed 2 nights in Jul 2022
10/10 Excellent
Verified traveller
13 May 2022
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified traveller
Stayed 4 nights in May 2022
10/10 Excellent
Saif
1 Sept 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Saif
Stayed 2 nights in Aug 2021
10/10 Excellent
Majed
5 Jul 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Majed
Stayed 3 nights in Jun 2021
10/10 Excellent
Verified traveller
17 Dec 2020
Verified traveller
Stayed 5 nights in Dec 2020
10/10 Excellent
Verified traveller
Travelled with partner
26 Sept 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verified traveller
Stayed 9 nights in Sep 2020
10/10 Excellent
Abdalla
28 Aug 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort