expedia

Atlantis The Palm

Star Rating
5 out of 5
Photo gallery

Reviews

4.4 / 5Excellent
2,454 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Aquaventure
    5 min walk
  • Popular Location
    The Walk
    14 min drive
  • Popular Location
    Jumeirah Beach
    15 min drive
  • Airport
    Dubai (DXB-Dubai Intl.)
    32 min drive

Choose dates to view prices

  • Room, 1 King Bed (Palm)

    Room Amenities

    • Beach view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 2 Queen Beds (Ocean)

    Room Amenities

    • Ocean view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Room, 2 Queen Beds (Palm)

    Room Amenities

    • Beach view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Club Room, 1 King Bed (Imperial)

    Room Amenities

    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Room, 2 Queen Beds (Imperial)

    Room Amenities

    • Ocean view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Club Suite, Terrace

    Room Amenities

    • Partial sea view
    • Sleeps 4
    • 1 King Bed
    More details
  • Executive Suite (Club)

    Room Amenities

    • Partial ocean view
    • Sleeps 4
    • 1 King Bed
    More details
  • Club Suite (Regal)

    Room Amenities

    • Beach view
    • Sleeps 4
    • 1 King Bed
    More details
  • Club Suite, 2 Bedrooms, Terrace

    Room Amenities

    • Partial ocean view
    • Sleeps 6
    • 2 King Beds
    More details
  • Club Suite, 2 Bedrooms (Executive)

    Room Amenities

    • Partial ocean view
    • Sleeps 6
    • 2 King Beds
    More details
  • Club Suite, 2 Bedrooms (Regal)

    Room Amenities

    • Beach view
    • Sleeps 6
    • 2 King Beds
    More details
  • Grand Suite (Atlantis)

    Room Amenities

    • Beach view
    • Sleeps 6
    • 2 King Beds
    More details
  • Royal Suite (Bridge)

    Room Amenities

    • Beach view
    • Sleeps 9
    • 3 King Beds
    More details

About this area

Dubai

Located on the waterfront, Atlantis The Palm is in Dubai's Palm Jumeirah neighbourhood, an area with good airport proximity and shopping. Dubai Marina and Burj Al Arab are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Jumeirah Beach and Kite Beach. Travelling with kids? Don't miss Aquaventure and Wild Wadi Water Park.

Visit our Dubai travel guide

What's nearby

  • Popular Location
    Aquaventure - 5 min walk
  • Popular Location
    The Walk - 14 min drive
  • Popular Location
    Jumeirah Beach - 15 min drive
  • Popular Location
    Dubai Marina - 15 min drive
  • Popular Location
    Dubai Marina Mall - 17 min drive

Getting around

  • Mall of the Emirates Station - 13 min drive
  • Dubai (DXB-Dubai Intl.) - 32 min drive

About this property

Atlantis The Palm

Catch some rays on Atlantis The Palm's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 20 restaurants. All 1539 soundproofed rooms feature free WiFi and iPod docks. For a bit of entertainment, LED TVs come with satellite channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.

Renovations and closures

The property is renovating until 31 December 2019 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Policies

Check-in

Check-in between 3 PM - midnight
Express check-in
Minimum check-in age - 21

Special check-in instructions

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.
Guests should notify the property in advance of their flight details. Contact details can be found in the booking confirmation.
Guests booked in an Imperial Club room must contact this property at least 48 hours in advance to schedule airport transportation. For more details, please contact the property using the information on the reservation confirmation received after booking.
All guests must show a valid passport or Emirates ID (for UAE residents) at check-in. These are the only forms of identification accepted at this property. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

Check-out before 11 AM
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Pets

  • Pets not allowed

Payment types at the property

Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 3300.00
  • New Year's Eve (31 December) Gala Dinner per child: AED 2250.00 (from 12 to 18 years old)
  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 170 per person (approximately)
  • Airport shuttle fee: AED 485 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Atlantis Palm Hotel Dubai
  • Atlantis Palm Hotel
  • Atlantis Palm Dubai
  • Atlantis Palm
  • Atlantis The Palm Hotel Dubai
  • Atlantis The Palm Dubai
  • Atlantis The Palm Hotel
  • Atlantis The Palm Dubai
  • Atlantis The Palm Hotel Dubai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking
  • Free valet parking
  • 24-hour return airport shuttle (surcharge)
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: AED 170 per person
  • 20 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Children's pool
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Helicopter/aeroplane tours
  • Kayaking
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Surfing/boogie boarding
  • Tennis
  • Ziplining

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Free supervised childcare/activities
  • Free water park access
  • In-room childcare (surcharge)
  • Laundry facilities
  • Lazy river
  • Playground
  • Soundproofed rooms
  • Waterslide

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Japanese
  • Russian
  • Spanish

Business services

  • Business centre
  • Meeting rooms
  • Conference centre

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Private beachfront location
  • Terrace

Spa

  • 27 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • bathtub or shower
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead

Entertainment

  • 60-inch LED TV
  • iPod dock
  • pay films
  • premium channels
  • satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony or patio

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Nearby things to do

Activities

  • Golf lessons
  • Golf
  • Skiing
  • Skydiving
  • Theme parks
4.4

Excellent

5 - Excellent
1,581
4 - Good
543
3 - Okay
188
2 - Mediocre
77
1 - Poor
65
4.6
Cleanliness
4.4
Service and Staff
4.5
Amenities
4.5
Property condition

3/5

Lots of amenities and activities. Staff seemed overwhelmed at the number of guests. Breakfast buffet in the Imperial Club was average at best, and there was no pork available. The hotel did not communicate to us important facts such as limited serving hours for alcohol, a special fixed priced/fixed menu dinner that we were not interested in, and a mix-up with our spa appointment hour.

Stayed 2 nights in Nov 2019

5/5 Excellent

Excellent- exceptional service. Beautiful place. Had wonderful time

Stayed 1 night in Nov 2019

3/5

Relatively nice and clean. Most staff were friendly.

Stayed 5 nights in Oct 2019

4/5 Good

The check in process is awful. Rooms should be available from 1 on onwards and there should be a welcome drink on arrival and more seating for guests waiting in the lobby

Stayed 6 nights in Oct 2019

5/5 Excellent

Outstanding: I was a bit worried about going to Atlantis compared to the other excellent hotels we have been to in Dubai: but chose it as we were taking the kids this time. Thought it might be a bit crowded and too visited by other hotels guests. What we found was quality throughout. Staff and facilities were great and food outstanding. Strongly recommend

Stayed 4 nights in Oct 2019

Tell us how we can improve our site