5/5 Excellent
Verified traveller
Travelled with partner
20 Jul 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021
Atlantis The Palm
Photo gallery for Atlantis The Palm
Overview of Atlantis The Palm
Atlantis The Palm
4.4/5 Excellent
Guests rated this property 4.6/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Air conditioning
- Spa
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 24-hour vacancy between guest room stays
Crescent Road, The Palm, Dubai
Explore the area
- Aquaventure4 min walk
- Skydive Dubai15 min drive
- Ain Dubai16 min drive
- Dubai (DXB-Dubai Intl.)32 min drive
Choose dates to view prices
About this area
Dubai
Located in Dubai's Palm Jumeirah neighbourhood, Atlantis The Palm is in the entertainment district and on a private beach. Burj Al Arab and Ski Dubai are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Aquaventure and Wild Wadi Water Park. Travelling with kids? Consider Dubai Aquarium & Underwater Zoo, or check out an event or a game at Dubai Autodrome. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with skydiving.
View in a map
What's nearby
- Aquaventure - 4 min walk
- Skydive Dubai - 15 min drive
- Jumeirah Beach - 15 min drive
- Ain Dubai - 16 min drive
- Bluewaters Island - 16 min drive
Getting around
- Atlantis Aquaventure Waterpark Station - 5 min walk
- Dubai (DXB-Dubai Intl.) - 32 min drive
About this property
Awards and affiliations
Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)
Check-in
Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi and wired Internet
Parking and public transport
- Free self-parking on site
- Free valet parking on site
- Wheelchair-accessible parking and van parking available
- 24-hour return airport shuttle (surcharge)
- Free shopping centre shuttle
- Limo/town car service
Food and drink
- Buffet breakfast available for a fee daily 7 AM–10 AM: AED 170 per person
- 20 restaurants and 1 coffee shop/cafe
- 3 bars/lounges, 1 swim-up bar and 1 poolside bar
- 24-hour room service
- Coffee/tea in a common area
Things to do
- 2 outdoor pools
- 3 outdoor tennis courts
- Arcade/games room
- Children's pool
- Ecotours
- Fitness centre
- Free water park access
- Full-service spa
- Helicopter/aeroplane tours
- Kayaking
- Playground
- Racquetball/squash
- Sauna
- Scuba diving
- Shopping
- Snorkelling
- Steam room
- Surfing/boogie boarding
- Tennis
- Ziplining
Family friendly
- 2 outdoor pools
- Arcade/games room
- Babysitting/childcare (surcharge)
- Children's club (surcharge)
- Children's pool
- Free cots/infant beds
- Free supervised childcare/activities
- Free water park access
- In-room childcare (surcharge)
- Laundry facilities
- Lazy river
- Playground
- Rollaway/extra beds (surcharge)
- Snack bar/deli
- Soundproofed rooms
- Water slide
Conveniences
- ATM/banking services
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tennis lessons
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- Arabic
- Chinese
- English
- Filipino
- French
- German
- Hindi
- Indonesian
- Japanese
- Russian
- Spanish
Business services
- Business centre
- Conference centre
- Meeting rooms
Outdoors
- Beach loungers
- Beach umbrellas
- Free beach cabanas
- Free pool cabanas
- Pool sunloungers
- Private beachfront location
Spa
- 27 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Facials
- Hydrotherapy
- Manicures and pedicures
- Massages
- Massage/treatment rooms
- Sauna
- Hot tub
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Braille signage
- In-room accessibility
- Roll-in shower (select rooms)
- Well-lit path to entrance
- Wheelchair-accessible business centre
- Wheelchair-accessible concierge desk
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible pool
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
- Wheelchair-accessible van parking
More
- Beach towels
- Romance packages available
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Free cots/infant beds
- Hypo-allergenic bedding
- Premium bedding
- Rollaway/extra beds (surcharge)
Bathroom
- Bathrobes
- Bathtub or shower
- Designer toiletries
- Hairdryer
- Rainfall showerhead
- Towels
Entertainment
- 60-inch LED TV
- iPod dock
- Films for purchase
- Premium channels
- Satellite channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Minibar
Outdoor space
- Furnished balcony or patio
More
- Connecting rooms available
- Desk
- Free newspapers
- In-room massage
- Iron/ironing board (on request)
- Laptop-friendly workspace
- Phone
- Restaurant dining guide
- Safe
- Slippers
- Soundproofing
- Turndown service
Similar properties
See similar properties
Dubai
Palm Jumeirah
Washer and dryer
Guest rating 4+
Pool
Business-friendly
5 star
Hotel
Policies
Check-in
Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 21
Check-out
Check-out before 11 AM
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests must show a valid passport or Emirates ID (for UAE residents) at check-in. These are the only forms of identification accepted at this property.
Guests booked in an Imperial Club room must contact this property at least 48 hours in advance to schedule airport transportation.
Guests should notify the property in advance of their flight details.
Aquaventure water park may not be open daily. Guests should contact the property directly for hours of operation.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Kids stay free! One child 13 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for AED 280.0 per night.
Free cots (infant beds)
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- New Year's Eve (31 December) Gala Dinner per adult: AED 3300
- New Year's Eve (31 December) Gala Dinner per child: AED 1250 (from 12 to 13 years old)
- A tax is imposed by the city: AED 20 per accommodation, per night A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: AED 170 per person (approximately)
- Airport shuttle fee: AED 485 per vehicle (one way)
- Rollaway bed fee: AED 280.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 13 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision
Property is also known as
Atlantis
Atlantis Hotel
Atlantis Hotel Palm
Atlantis Palm
Palm Atlantis
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Atlantis Palm Hotel Dubai
Atlantis Palm Hotel
Atlantis Palm Dubai
Atlantis The Palm Hotel
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Frequently asked questions
Overall score and ratings
4.4
Excellent
4.6/5
Cleanliness
4.4/5
Staff & service
4.5/5
Amenities
4.5/5
Property conditions & facilities
5/5 Excellent
Verified traveller
Travelled with family and small children
20 Jul 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2021
5/5 Excellent
Verified traveller
19 Jul 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2021
1/5 Terrible
Verified traveller
Travelled with partner
14 Jul 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 8 nights in Jul 2021
5/5 Excellent
Verified traveller
Travelled with family, Travelled with family and small children
10 Jul 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2021