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Atlantis, The Palm

Photo gallery for Atlantis, The Palm

Exterior
Water park
Front of property – evening/night
Premium bedding, minibar, in-room safe, desk
Restaurant

Overview of Atlantis, The Palm

Atlantis, The Palm

5.0 star property
9.0 out of 10 Wonderful
9.0/10 Wonderful

Popular amenities

  • On private beach
  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
Map
Crescent Road, The Palm, Dubai

Explore the area

  • Popular LocationAquaventure5 min walk
  • Popular LocationLost Chambers17 min walk
  • Popular LocationThe Pointe7 min drive
  • AirportDubai (DXB-Dubai Intl.)37 min drive

Room options

About this area

Dubai

Atlantis, The Palm is located in Palm Jumeirah, a neighbourhood in Dubai, and is in the entertainment district and on a private beach. The View at The Palm and Ain Dubai are notable landmarks, and travellers looking to shop may want to visit The Pointe and Nakheel Mall. Travelling with kids? Don't miss Aquaventure. Practise your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as skydiving.
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Map

What's nearby

  • Aquaventure - 5 min walk
  • Lost Chambers - 17 min walk
  • Nakheel Mall - 7 min drive
  • The Pointe - 7 min drive
  • The View at The Palm - 9 min drive

Getting around

  • Atlantis Aquaventure Waterpark Station - 5 min walk
  • Dubai (DXB-Dubai Intl.) - 37 min drive

Restaurants

  • Arabica - 7 min drive
  • Booba - Taste Tells - 17 min walk
  • Plato's - 10 min walk
  • Imperial Club - 1 min walk
  • Wavehouse - 13 min walk

About this property

Atlantis, The Palm

5-star luxury hotel located in Palm Jumeirah
Located close to Aquaventure and The Pointe, Atlantis, The Palm provides a return airport shuttle, a swim-up bar and a poolside bar. With a private beach, free beach cabanas and sunloungers, this hotel is the perfect place to soak up some sun. Treat yourself to aromatherapy, a facial or hydrotherapy at Shuiqi, the on-site spa. Be sure to enjoy a meal at any of the 20 on-site restaurants. Enjoy the health club, as well as activities, such as racquetball/squash, snorkelling and kayaking. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a terrace and shopping on site.
Other perks include:
  • 2 outdoor pools and a children's pool, with a lazy river, a waterslide and free cabanas
  • Free self-parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge) and a free shopping centre shuttle
  • 3 outdoor tennis courts, express check-out and concierge services
  • Guest reviews speak well of the family-friendly amenities, breakfast and beach locale
Room features
All 1539 rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • 60-inch LED TVs with premium channels
  • Furnished balconies or patios, wardrobes/cupboards and childcare services

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Italian, Japanese, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: AED 170 per person
  • 20 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/games room
  • Children's pool
  • Ecotours
  • Fitness centre
  • Full-service spa
  • Helicopter/aeroplane tours
  • Kayaking
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Surfing/body boarding
  • Tennis
  • Ziplining

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free supervised childcare
  • In-room childcare (surcharge)
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Private beachfront location
  • Terrace

Spa

  • 27 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Braille signage
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Beach towels
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 60-inch LED TV
  • iPod dock
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony or patio

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests must show a valid passport or Emirates ID (for UAE residents) at check-in. These are the only forms of identification accepted at this property.
Guests booked in an Imperial Club room must contact this property at least 48 hours in advance to schedule airport transportation.
Guests should notify the property in advance of their flight details.
Aquaventure water park may not be open daily. Guests should contact the property directly for hours of operation.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 280.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 1250
  • New Year's Eve (31 December) Gala Dinner per child: AED 625 (from 4 to 13 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 170 per person
  • Airport shuttle fee: AED 900 per vehicle (return, maximum occupancy 4)
  • Rollaway bed fee: AED 280.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Atlantis
Atlantis Hotel
Atlantis Hotel Palm
Atlantis Palm
Palm Atlantis
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Atlantis Palm Hotel Dubai
Atlantis Palm Hotel
Atlantis Palm Dubai
Atlantis The Palm
Atlantis, The Palm Hotel
Atlantis, The Palm Dubai
Atlantis, The Palm Hotel Dubai

Frequently asked questions

Does Atlantis, The Palm have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Atlantis, The Palm?

As of 3 Jun 2023, prices found for a 1-night stay for 2 adults at Atlantis, The Palm on 20 Jun 2023 start from ₹36,503.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Atlantis, The Palm pet-friendly?

No, pets are not allowed at this property.

How much is parking at Atlantis, The Palm?

Self-parking and valet parking are free at this property.

What time is check-in at Atlantis, The Palm?

Check-in is from 3 PM - midnight.

What time is check-out at Atlantis, The Palm?

Checkout is at 11 AM.

Does Atlantis, The Palm provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 900 per vehicle applies.

Where is Atlantis, The Palm located?

Located in Palm Jumeirah, this beachfront hotel is in the entertainment district, 0.2 mi (0.4 km) from Aquaventure, and within 6 mi (10 km) of Nakheel Mall and The Pointe. The View at The Palm and Skydive Dubai are also within 9 mi (15 km). Atlantis Aquaventure Waterpark Station is only a 5-minute walk.

Atlantis, The Palm Reviews

Atlantis, The Palm Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 743 out of 1007 reviews" "
" "10 - Excellent 74%
Rating 8 - Good. 144 out of 1007 reviews" "
" "8 - Good 14%
Rating 6 - Okay. 55 out of 1007 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 33 out of 1007 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 32 out of 1007 reviews" "
" "2 - Terrible 3%

9.4/10

Cleanliness

9.0/10

Staff & service

9.3/10

Amenities

9.3/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ehtisham

Liked: Cleanliness, staff & service
Stayed 7 nights in May 2023

4/10 Poor

Somasundaram

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
35 min wait for checkout unreasonable staff did not allow airport taxi to wait outside during delay caused by them or broken computer or billing infrastructure Everything is crowded. Food was excellent Food staff were nice and welcoming. No proper instructions for use of water park etc. overall disappointing for the price. Lot of staff working very hard putting so much efforts but disappointing to see the outcomes.
Stayed 3 nights in May 2023

10/10 Excellent

Ihab

Liked: Property conditions & facilities
Stayed 3 nights in May 2023

10/10 Excellent

nana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was nothing short of Amazing!!
Stayed 2 nights in May 2023

10/10 Excellent

DEREK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff
Stayed 1 night in May 2023

10/10 Excellent

Leslie Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A Hotel with the wow factor. Deserves all the hype it gets with wonderful staff and facilities. Great for families with the water park next door, but also for the likes of us, a more senior couple shall we say, who consistently were smiling at the fish through the floor to (very high) ceiling windows in the building interior. One tip, if you can, consider booking a room with Imperial Club access. This upgrade provides excellent value (in my opinion).
Stayed 5 nights in May 2023

10/10 Excellent

Rezwan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top property, one of the best in the world I must say. Food option galore around the property, Wavehouse was too good specially for kids. They also presented our son a cake for this birthday, beautiful gesture. Will come back soon, In Sha Allah.
Stayed 2 nights in May 2023