- Liked: Cleanliness, staff & service
- Disliked: Property conditions & facilities
Stayed 1 night in May 2020
Photo gallery
Guest reviews
Wonderful
989 reviews
Guests rated this property 4.7/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Air conditioning
- Spa
- Restaurant
Map
East Crescent Road, Dubai
Explore the area
Aquaventure4 min drive
Souk Madinat Jumeirah17 min drive
Burj Al Arab24 min drive
Dubai (DXB-Dubai Intl.)34 min drive
Choose dates to view prices
Luxury Room, 1 King Bed, Balcony, Sea View
Photos of Luxury Room, 1 King Bed, Balcony, Sea View
Luxury Room, 1 King Bed, Balcony, Sea View
4.6/5 guest room ratingMore detailsRoom amenities
- 473 sq ft
- Sea view
- Sleeps 3
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 2Max children: 2
Room details
1 King Bed
44 square metres m2 room, balcony with sea views
Internet – Free WiFi
Entertainment – 40-inch flat-screen TV, satellite channels and iPod dock
Food & Drink – 24-hour room service, minibar and free bottled water
Sleep – Egyptian cotton linen and a pillow menuBathroom – Private bathroom, bathrobes and a separate bathtub and shower with a rainfall showerhead
Practical – Safe, iron/ironing board and desk; free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Need to know – No rollaway/extra beds available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityLuxury Room, 1 King Bed, Balcony (Palm View)
Photos of Luxury Room, 1 King Bed, Balcony (Palm View)
Luxury Room, 1 King Bed, Balcony (Palm View)
4.7/5 guest room ratingMore detailsRoom amenities
- 473 sq ft
- Sleeps 3
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 2Max children: 2
Room details
1 King Bed
44 square metres m2 room with a balcony
Internet – Free WiFi
Entertainment – 40-inch flat-screen TV, satellite channels and iPod dock
Food & Drink – 24-hour room service, minibar and free bottled water
Sleep – Egyptian cotton linen and a pillow menuBathroom – Private bathroom, bathrobes and a separate bathtub and shower with a rainfall showerhead
Practical – Safe, iron/ironing board and desk; free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Need to know – No rollaway/extra beds available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityJunior Suite, 1 King Bed with Sofa bed, Balcony, Sea View
Photos of Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View
Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View
4.4/5 guest room ratingMore detailsRoom amenities
- 646 sq ft
- Sea view
- Sleeps 4
- 1 King Bed and 1 Double Sofa Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 3Max children: 2
Room details
1 King Bed and 1 Double Sofa Bed
60 square metres m2 room, balcony with sea views
Layout – Bedroom and living room
Internet – Free WiFi
Entertainment – 40-inch flat-screen TV, satellite channels and iPod dock
Food & Drink – 24-hour room service, minibar and free bottled water
Sleep – Egyptian cotton linen and a pillow menuBathroom – Private bathroom, bathrobes and a separate bathtub and shower with a rainfall showerhead
Practical – Safe, iron/ironing board and desk; free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Need to know – No rollaway/extra beds available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityJunior Suite, 1 King Bed with Sofa bed, Balcony
Photos of Junior Suite, 1 King Bed with Sofa bed, Balcony
Junior Suite, 1 King Bed with Sofa bed, Balcony
4.2/5 guest room ratingMore detailsRoom amenities
- 646 sq ft
- Sea view
- Sleeps 4
- 1 King Bed and 1 Double Sofa Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 3Max children: 2
Room details
1 King Bed and 1 Double Sofa Bed
60 square metres m2 room, balcony with sea views
Layout – Bedroom and living room
Internet – Free WiFi
Entertainment – 40-inch flat-screen TV, satellite channels and iPod dock
Food & Drink – 24-hour room service, minibar and free bottled water
Sleep – Egyptian cotton linen and a pillow menuBathroom – Private bathroom, bathrobes and a separate bathtub and shower with a rainfall showerhead
Practical – Safe, iron/ironing board and desk; free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Need to know – No rollaway/extra beds available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityLuxury Twin Room, 2 Single Beds, Balcony
Photos of Luxury Twin Room, 2 Single Beds, Balcony
Luxury Twin Room, 2 Single Beds, Balcony
4.5/5 guest room ratingMore detailsRoom amenities
- 473 sq ft
- Sleeps 3
- 2 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 2Max children: 2
Room details
2 Single Beds
44 square metres m2 soundproofed room with a balcony
Internet – Free WiFi
Entertainment – 42-inch flat-screen TV, satellite channels and iPod dock
Food & Drink – 24-hour room service, minibar and free bottled water
Sleep – Egyptian cotton linen and a pillow menuBathroom – Private bathroom, bathrobes and a separate bathtub and shower with a rainfall showerhead
Practical – Safe, iron/ironing board and desk; free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Need to know – No rollaway/extra beds available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilitySuite, 1 King Bed with Sofa bed, Jetted Tub, Beach View (Living room)
Photos of Suite, 1 King Bed with Sofa bed, Jetted Tub, Beach View (Living room)
Suite, 1 King Bed with Sofa bed, Jetted Tub, Beach View (Living room)
4/5 guest room ratingMore detailsRoom amenities
- 915 sq ft
- Beach view
- Sleeps 4
- 1 King Bed and 1 Double Sofa Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 3Max children: 1
Room details
1 King Bed and 1 Double Sofa Bed
85 square metres m2 room, balcony with beach views
Layout – Bedroom and dining area
Internet – Free WiFi
Entertainment – 40-inch flat-screen TV, satellite channels and iPod dock
Food & Drink – 24-hour room service, minibar and free bottled water
Sleep – Egyptian cotton linen and a pillow menuBathroom – Private bathroom, bathrobes and a separate bathtub and shower with a rainfall showerhead
Practical – Safe, iron/ironing board and desk; free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Need to know – No rollaway/extra beds available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilitySuite, 1 King Bed with Sofa bed, Sea View (Prestige, Living Room)
Photos of Suite, 1 King Bed with Sofa bed, Sea View (Prestige, Living Room)
Suite, 1 King Bed with Sofa bed, Sea View (Prestige, Living Room)
4.8/5 guest room ratingMore detailsRoom amenities
- 915 sq ft
- Sea view
- Sleeps 4
- 1 King Bed and 1 Double Sofa Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 3Max children: 2
Room details
1 King Bed and 1 Double Sofa Bed
85 square metres m2 room, balcony with sea views
Club Level – Club Lounge access, buffet breakfast, Internet access in the lounge and 1 hour of meeting room use (subject to availability)
Layout – Bedroom and dining area
Internet – Free WiFi
Entertainment – 40-inch flat-screen TV, satellite channels and iPod dock
Food & Drink – 24-hour room service, minibar and free bottled water
Sleep – Egyptian cotton linen and a pillow menuBathroom – Private bathroom, bathrobes and a separate bathtub and shower with a rainfall showerhead
Practical – Safe, iron/ironing board and desk; free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Need to know – No rollaway/extra beds available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilitySuite, 1 King Bed with Sofa bed, Beach View (Living Room)
Photos of Suite, 1 King Bed with Sofa bed, Beach View (Living Room)
Suite, 1 King Bed with Sofa bed, Beach View (Living Room)
4.6/5 guest room ratingMore detailsRoom amenities
- 914 sq ft
- Beach view
- Sleeps 4
- 1 King Bed and 1 Double Sofa Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 3Max children: 1
Room details
1 King Bed and 1 Double Sofa Bed
85 square metres m2 soundproofed room, balcony with beach views
Layout – bedrooms
Internet – Free WiFi
Entertainment – 42-inch flat-screen TV, satellite channels and iPod dock
Food & Drink – 24-hour room service, minibar and free bottled water
Sleep – Egyptian cotton linen, a pillow menu, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, bathrobes and a separate bathtub and shower with a rainfall showerhead
Practical – Free newspaper, phone and safe; free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Need to know – No rollaway/extra beds available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilitySuite, 2 Bedrooms, Sea View (Opera, Living Room)
Photos of Suite, 2 Bedrooms, Sea View (Opera, Living Room)
Suite, 2 Bedrooms, Sea View (Opera, Living Room)
5/5 guest room ratingMore detailsRoom amenities
- 1346 sq ft
- Sea view
- Sleeps 6
- 2 King Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 6Max adults: 4Max children: 2
Room details
2 King Beds
125 square metres m2 room, balcony with sea views
Layout – 2 bedrooms and sitting area
Internet – Free WiFi
Entertainment – 40-inch flat-screen TV, satellite channels and iPod dock
Food & Drink – 24-hour room service, minibar and free bottled water
Sleep – Egyptian cotton linen and a pillow menuBathroom – Private bathroom, bathrobes and a separate bathtub and shower with a rainfall showerhead
Practical – Safe, iron/ironing board and desk; free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Need to know – No rollaway/extra beds available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityClassic Twin Room, Multiple Beds (Private Beach, Kids Club, Fitness)
Photos of Classic Twin Room, Multiple Beds (Private Beach, Kids Club, Fitness)
Classic Twin Room, Multiple Beds (Private Beach, Kids Club, Fitness)
4.4/5 guest room ratingMore detailsRoom amenities
- 473 sq ft
- Sleeps 3
- 1 King Bed and 2 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 2Max children: 2
Room details
1 King Bed and 2 Single Beds
44 square metres m2 room with a balcony
Internet – Free WiFi
Entertainment – 40-inch flat-screen TV, satellite channels and iPod dock
Food & Drink – 24-hour room service, minibar and free bottled water
Sleep – Egyptian cotton linen and a pillow menuBathroom – Private bathroom, bathrobes and a separate bathtub and shower with a rainfall showerhead
Practical – Safe, iron/ironing board and desk; free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Need to know – No rollaway/extra beds available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
About this area
Dubai
Located in Dubai's Palm Jumeirah neighbourhood, Sofitel Dubai The Palm Resort & Spa is near a metro station and on a private beach. Dubai Marina Mall and Souk Madinat Jumeirah are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Aquaventure and Wild Wadi Water Park. Travelling with kids? Consider Dubai Aquarium & Underwater Zoo and Global Village.
Visit our Dubai travel guideWhat's nearby
- Aquaventure - 4 min drive
- Dubai Marina - 10 min drive
- Souk Madinat Jumeirah - 17 min drive
- Wild Wadi Water Park - 18 min drive
- Burj Al Arab - 24 min drive
Getting around
- Mall of the Emirates Station - 16 min drive
- Dubai (DXB-Dubai Intl.) - 34 min drive
Restaurants
- Where to eat
- Manava – Al fresco dining buffet restaurant offering international cuisine. Serves breakfast, brunch, lunch and dinner daily.
- Porterhouse Grill – Al fresco dining steakhouse offering international cuisine. Serves dinner daily.
- Bottega – Delicatessen offering Italian cuisine. Serves breakfast, lunch and dinner daily.
- Moana – Pool-view fine-dining restaurant offering seafood. Serves lunch and dinner daily.
About this property
About this property
Awards and affiliations
Awards and affiliations
Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Cleaning and safety practices
Cleaning and safety practices
Enhanced cleanliness measures
Enhanced cleanliness measures
Disinfectant is used to clean the property
Social distancing
Social distancing
Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Safety measures
Safety measures
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Hand sanitiser provided
Masks and gloves available
Personal protective equipment worn by staff
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free valet parking
- 24-hour return airport shuttle (surcharge)
- Free shopping centre shuttle
Food and drink
- Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 145.00 per person
- 7 restaurants
- 2 poolside bars, 6 bars/lounges and 1 beach bar
- 24-hour room service
Things to do
- 2 indoor pools
- 6 outdoor pools
- Arcade/game room
- Boat tours
- Canoeing
- Children's pool
- Fishing
- Fitness centre
- Full-service spa
- Lifeguards on site
- Outdoor tennis court
- Playground
- Sauna
- Shopping
- Steam room
- Windsurfing
Family friendly
- 2 indoor pools
- 6 outdoor pools
- Arcade/game room
- Babysitting/childcare (surcharge)
- Children's pool
- Dry-cleaning service
- Free children's club
- Free cots/infant beds
- Free supervised childcare/activities
- In-room childcare (surcharge)
- Laundry facilities
- Playground
- Waterslide
Conveniences
- ATM/banking services
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
- Library
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Wedding services
Languages spoken
- Arabic
- English
- Filipino
- French
- German
- Hindi
- Italian
- Portuguese
- Russian
- Spanish
Business services
- 9 meeting rooms
- Business centre
- Conference centre (13149 square feet of space)
Outdoors
- Beach loungers
- Beach umbrellas
- Free beach cabanas
- Garden
- Lifeguards on site
- Marina on site
- Pool cabanas (surcharge)
- Pool sunloungers
- Pool umbrellas
- Private beachfront location
Spa
- 28 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Detox wraps
- Facials
- Hydrotherapy
- Manicures and pedicures
- Massage - deep-tissue
- Massage - hot stone
- Massage - on the beach
- Massage - prenatal
- Massage - swedish
- Massage - Thai
- Massage/treatment rooms
- Outdoor treatment areas
- Reflexology
- Sauna
- Spa open daily
- Hot tub
- Steam room
- Turkish bath/hammam
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- In-room accessibility
More
- Beach towels
- Designated smoking areas
Room amenities
Bedroom
- Climate control (air conditioning)
- Egyptian cotton sheets
- Free cots/infant beds
- Pillow menu
- Premium bedding
Bathroom
- Bathrobes
- Bidet
- Free toiletries
- Hairdryer
- Rainfall showerhead
- Separate bathtub and shower
Entertainment
- 40-inch flat-screen TV
- iPod dock
- Satellite channels
Food and drink
- Free bottled water
- Minibar
Outdoor space
- Balcony
More
- Connecting rooms available
- Desk
- Iron/ironing board
- Safe
- Slippers
Policies
Policies
Check-in
Check-in
Check-in between 3:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out
Check-out before noon
Special check-in instructions
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to get details
Access methods
Access methods
Staffed front desk
Pets
Pets
No pets or service animals allowed
Children and extra beds
Children and extra beds
Children are welcome
Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding
Free cots (infant beds)
Payment types at the property
Payment types at the property
Important information
Important information
Fees
Fees
You'll be asked to pay the following charges at the property:
- Deposit: AED 500.00
- New Year's Eve (31 December) Gala Dinner per adult: AED 2100
- New Year's Eve (31 December) Gala Dinner per child: AED 1350 (from 12 to 18 years old)
- A tax is imposed by the city: AED 20 per accommodation, per night A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: AED 145.00 per person (approximately)
- Airport shuttle fee: AED 350 per vehicle (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property.
- Personal protective equipment, including masks and gloves, will be available to guests.
- Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The Two Bedroom Beach Suite" at this property consists of two connecting Beach Suites. "
UAE residents must present a valid passport Emirates ID upon check-in; a driver's license is not accepted.
We should mention
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 3 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa
Property is also known as
Property is also known as
Sofitel Dubai Palm Resort
Sofitel Palm Resort
Sofitel Dubai Palm
Sofitel Palm
Sofitel Dubai The Palm Resort Spa
Sofitel Dubai The Palm & Dubai
Sofitel Dubai The Palm Resort & Spa Dubai
Sofitel Dubai The Palm Resort & Spa Resort
Sofitel Dubai The Palm Resort & Spa Resort Dubai
Frequently asked questions
Guest reviews
4.7
Cleanliness
4.7
Service and Staff
4.5
Amenities
4.7
Property condition
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2020
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A week in Sofitel The Palm
Very high end hotel. Friendly people and amazing F&B I recommand 100% half board option to enjoy all the different restaurant.
Stayed 5 nights in Mar 2020
This traveller didn’t leave comments with their review
Stayed 4 nights in Feb 2020