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Sofitel Dubai The Palm Resort & Spa

5.0 star property
Luxury resort on the beach, with 5 outdoor swimming pools
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your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Sofitel Dubai The Palm Resort & Spa

5 outdoor pools, open 9:00 AM to 6:00 PM, pool cabanas (surcharge)
Signature Suite, 1 King Bed with Sofa bed, Sea View (1 bedroom - Palm), Adults Only | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Club Suite, 2 Bedrooms, Business Lounge Access, Sea View (Opera) | View from room
7 restaurants, breakfast, lunch, dinner served; international cuisine
Egyptian cotton sheets, premium bedding, minibar, in-room safe

Reviews

9.2

Wonderful

Popular amenities

  • Pool
  • Restaurant
  • On private beach
  • Spa
  • Bar
    BarBar
  • Room service
    Room serviceRoom service

Check-in time

3:00 PM

Check-out time

12:00 PM
The price is ₹11,398
₹14,418 total
includes taxes & fees
28 Jul - 29 Jul

Explore the area

Map
East Crescent Road, Dubai, 55558
  • Popular LocationAquaventure4 min drive
  • Popular LocationBurj Al Arab18 min drive
  • Popular LocationMarina Beach22 min drive
  • AirportDubai (DXB-Dubai Intl.)41 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Facilities are amazing, service is magnificent. DUBAI has it all. Enjoy your stay.
Damian
Jul 26, 2024
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About the area

Dubai

Sofitel Dubai The Palm Resort & Spa is located in Palm Jumeirah, a neighbourhood in Dubai, and is near a metro station and on a private beach. Mall of the Emirates and Dubai Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Aquaventure and Wild Wadi Water Park. Travelling with kids? Don't miss Dubai Aquarium & Underwater Zoo and Global Village. Windsurfing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Visit our Dubai travel guideOpens in a new window
View more Resorts in DubaiOpens in a new window

What's nearby

  • Aquaventure - 4 min drive
  • Wild Wadi Water Park - 17 min drive
  • Burj Al Arab - 18 min drive
  • Souk Madinat Jumeirah - 18 min drive
  • Marina Beach - 22 min drive

Getting around

  • Atlantis Aquaventure Waterpark Station - 4 min drive
  • Dubai (DXB-Dubai Intl.) - 41 min drive

Restaurants

  • ‪Nobu By The Beach - ‬8 min walk
  • ‪The Royal Tearoom with Christophe Devoille - ‬9 min walk
  • ‪ستاربكس - ‬17 min walk
  • ‪Estiatorio Milos Dubai - ‬9 min walk
  • ‪Wavehouse - ‬7 min drive

About this property

Sofitel Dubai The Palm Resort & Spa

Luxury eco-certified resort located in Palm Jumeirah
Aquaventure is located near Sofitel Dubai The Palm Resort & Spa, which provides a marina, 2 poolside bars and a beach bar. This resort is a great place to bask in the sun with a private beach, free beach cabanas and beach massages. Indulge in hydrotherapy, a facial and a body treatment at the on-site spa. At the 7 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. The gym offers fitness classes and yoga classes; other things to do include snorkelling, rowing/canoeing and scuba diving. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and shopping on-site.
Additional perks include:
  • 5 outdoor pools and a children's pool, with a waterslide, cabanas and sunloungers
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), a free shopping centre shuttle and bike hire
  • An outdoor tennis court, a round-trip airport shuttle (surcharge) and an electric car charging station
  • Guest reviews say great things about the helpful staff
Room features
All 546 rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-friendly workspaces. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, balconies and childcare services

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Arabic, English, Filipino, French, German, Hindi, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Free shopping centre shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: AED 155 for adults and AED 77.50 for children
  • 2 poolside bars
  • 6 bars/lounges
  • 7 restaurants
  • A beach bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Laguna Lounge
  • Manava
  • Moana
  • Porterhouse Grill

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Conference centre (13,153 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Marina
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 28 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian-cotton sheets
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 100.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AED 500.00
  • New Year's Eve (31 December) Gala Dinner per adult: AED 2200
  • New Year's Eve (31 December) Gala Dinner per child: AED 1500 (from 6 to 18 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 155 for adults and from AED 77.50 for children
  • Airport shuttle fee: AED 350 per vehicle (return)
  • Rollaway bed fee: AED 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
UAE residents must present a valid passport Emirates ID upon check-in; a driver's license is not accepted.

We should mention

Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Dubai Palm Resort
Dubai Palm Sofitel
Sofitel Dubai Palm
Sofitel Dubai Palm Resort
Sofitel Resort
Sofitel Palm Resort
Sofitel Palm
Sofitel Dubai The Palm Resort Spa
Sofitel Dubai The Palm & Dubai
Sofitel Dubai The Palm Resort & Spa Dubai
Sofitel Dubai The Palm Resort & Spa Resort
Sofitel Dubai The Palm Resort & Spa Resort Dubai

Frequently asked questions

Does Sofitel Dubai The Palm Resort & Spa have a pool?

Yes, this property has 5 outdoor pools and a children's pool. Pool access is from 9:00 AM to 6:00 PM.

How much does it cost to stay at Sofitel Dubai The Palm Resort & Spa?

As of 27 Jul 2024, prices found for a 1-night stay for 2 adults at Sofitel Dubai The Palm Resort & Spa on 28 Jul 2024 start from ₹11,397.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sofitel Dubai The Palm Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sofitel Dubai The Palm Resort & Spa?

Self-parking and valet parking are free at this property.

What time is check-in at Sofitel Dubai The Palm Resort & Spa?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sofitel Dubai The Palm Resort & Spa?

Checkout is at noon.

Does Sofitel Dubai The Palm Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of AED 350 per vehicle applies.

Where is Sofitel Dubai The Palm Resort & Spa located?

Nestled on the beach, this Palm Jumeirah resort is within 1 mi (2 km) of Palm Islands and Aquaventure. Lost Chambers Aquarium is 1.3 mi (2 km) away. Atlantis Aquaventure Waterpark Station is 23 minutes by foot.

Sofitel Dubai The Palm Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 700 out of 1008 reviews" "
Rating 8 - Good. 189 out of 1008 reviews" "
Rating 6 - Okay. 65 out of 1008 reviews" "
Rating 4 - Poor. 33 out of 1008 reviews" "
Rating 2 - Terrible. 21 out of 1008 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities are amazing, service is magnificent. DUBAI has it all. Enjoy your stay.
Stayed 5 nights in Jul 2024

10/10 Excellent

Karina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large accommodating family apartment style rooms, full kitchen and washer combo dryer in room as well. The master bedroom was very nice and spacious, however I would have preferred a softer mattress as the one we had was extremely firm and made it uncomfortable to sleep on my side. My family and were very pleased with our stay and loved how lovely and welcoming the staff were.
Stayed 7 nights in Jul 2024

10/10 Excellent

Safiyyah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

2/10 Terrible

Kamaljit

Liked: Cleanliness
Disliked: Staff & service
Stayed 7 nights in Jul 2024

10/10 Excellent

Samantha Elizabeth Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were fantastic, beach area & pool area was beautiful, lots of great dining options, even the buffet food was really good. Porterhouse meal and world eatery were both great options and we had some lovely dinners. Staff & housekeeping were all very nice. Overall had a great time and would definitely go back to this hotel.
Stayed 7 nights in Jul 2024

6/10 Okay

Michelle

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Hôtel is need a serious makeover! The room wasn’t clean dust was everywhere and the cushions on the couch and balcony furniture was filthy. We stay in a 2 bed and the bathrooms were not stocked with toiletries. I wasn’t happy with the condition of the room and it definitely was not 5 star quality.
Stayed 1 night in Jul 2024

10/10 Excellent

Eman

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You will feel comfy as you home, the facility has unique royal design with centralised hot tub However, they need to enhance the water warmer system at the room since the hot water is not constant and can’t fill-out the tub on same water temperature level. I highly recommend this for a family with small kids, the safeguards around all the water activities . In general beachfront bars and restaurants reps are not fully motivated therefore the services being impacted negatively, beside this the waiters calling devices were not working appropriately. Last thing i have booked ocean view apartment the price even was higher than the resort view but technically it wasn’t ocean directly, it was a city ocean view and i was not satisfied fully. Finally i will absolutely repeat my stay in the same hotel in the nearest future.
Stayed 5 nights in Jul 2024

10/10 Excellent

tarek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Explanation
Stayed 2 nights in Jul 2024

10/10 Excellent

Navdeep Kaur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed the 2nd time and it was amazing as the first. Best hotel in the world!
Stayed 6 nights in Jul 2024

6/10 Okay

Nada, NY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort was nice, the restaurant food was limited every day the same, the restaurant staff such an embarrassment every time we are there and ask for water they want us to pay for water even though we explained to them it was included all drinks for our room was included as VIP benefits. Overall it is over priced resort for what you get .
Stayed 14 nights in Jun 2024

10/10 Excellent

Mohamed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I stayed in Dubai. I highly recommend it. The staff were absolutely great, and the overall experience was fantastic.
Stayed 7 nights in Jul 2024

10/10 Excellent

Cerima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort had been very great , staff had been extra and amazing
Stayed 3 nights in Jul 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury hotel, great service but a bit remote for Dubai
Stayed 10 nights in Jun 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at this hotel. The staff was kind and attentive. The dining options were nice , and the premier lounge was a good breakfast experience. We stayed here for my wife’s birthday , and the staff even surprised her with a special treat on her day. It should be noted that this location was a bit far from airport , Dubai mall , and the marina, so be prepared to rent a car or Uber a lot .
Stayed 4 nights in Jul 2024

6/10 Okay

Narmin Arrazaghi and jamal, NY

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the property, just workers Mauvana restaurant always run after you to sign a bill for the drinks that are already included in your stay, every night we explain to them but no use, and the way they do it as if they’re running to catch a runaway thief. Too bad that really affected our stay.
Stayed 9 nights in Jun 2024

10/10 Excellent

Vasilios

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful property at a great location in Dubai.
Stayed 4 nights in Jul 2024

10/10 Excellent

Saud

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat and professional staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Parrish Josue

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just right ,
Stayed 8 nights in Jun 2024

10/10 Excellent

Rocco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Jun 2024

8/10 Good

Joshua

Travelled with partner
Liked: Staff & service
I liked the staff working the Valet most.They allowed me to take the vehicle myself, if it was parked in a spot that was easily accessible. This saved me much time.
Stayed 4 nights in Jun 2024

10/10 Excellent

Meryem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and property
Stayed 8 nights in Jun 2024

10/10 Excellent

Pasquale

Stayed 2 nights in Apr 2024

10/10 Excellent

Mohsin

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and cozy
Stayed 3 nights in Jun 2024

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel perfect for families
Stayed 7 nights in Jun 2024