Sofitel Dubai The Palm Resort & Spa is located in Palm Jumeirah, a neighbourhood in Dubai, and is near a metro station and on a private beach. Travellers who have shopping on the agenda can visit Mall of the Emirates and The Walk, while those looking for another kind of activity may want to check out Burj Al Arab. Travelling with kids? Consider Dubai Aquarium & Underwater Zoo and Aquaventure.
Atlantis Aquaventure Waterpark Station - 4 min drive
Dubai (DXB-Dubai Intl.) - 34 min drive
About this property
Sofitel Dubai The Palm Resort & Spa
5-star luxury resort in the heart of Palm Jumeirah
You can look forward to a marina, a round-trip airport shuttle and 2 poolside bars at Sofitel Dubai The Palm Resort & Spa. This resort is a great place to bask in the sun with a private beach, free beach cabanas and a beach bar. Indulge in hydrotherapy, reflexology and a detox wrap at Sofitel SPA, the on-site spa. Be sure to enjoy a meal at any of the 7 on-site restaurants, which feature international cuisine and al fresco dining.
The gym offers yoga classes and aerobics classes; other things to do include boat tours, sailing and rowing/canoeing. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and shopping on site.
Additional perks include:
5 outdoor pools and a children's pool, with a waterslide, cabanas and sunloungers
Free self-parking and valet parking
Buffet breakfast (surcharge), a free shopping centre shuttle and an outdoor tennis court
Free newspapers, 9 meeting rooms and luggage storage
Guest reviews say great things the family-friendly amenities, pool and helpful staff
Room features
All 361 rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menu and climate-controlled air conditioning. Guest reviews speak positively of the size rooms at the property.
More amenities include:
Childcare services and free infant beds
Bathrooms with rainfall showers and separate baths/showers
40-inch flat-screen TVs with satellite channels
Balconies, daily housekeeping and desks
Awards and affiliations
Green/Sustainable Property This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)
Check-in
Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Free valet parking on site
Wheelchair-accessible parking available
24-hour return airport shuttle (surcharge)
Free shopping centre shuttle
Food and drink
Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 155 for adults and AED 77.50 for children
7 restaurants
2 poolside bars, 6 bars/lounges and 1 beach bar
24-hour room service
Restaurants on site
Manava
Laguna Lounge
Porterhouse Grill
Moana
Things to do
5 outdoor pools
Aerobics classes
Arcade/games room
Boat tours
Canoeing
Children's pool
Fitness centre
Full-service spa
Kayaking
Lifeguards on site
Outdoor tennis court
Playground
Sailing
Sauna
Scuba diving
Shopping
Snorkelling
Steam room
Yoga classes
Family friendly
5 outdoor pools
Arcade/games room
Babysitting (surcharge)
Children's games
Children's pool
Children's toys
Free children's club
Free cots/infant beds
Free supervised childcare
In-room childcare (surcharge)
Laundry facilities
Playground
Snack bar/deli
Soundproofed rooms
Trampoline
Water slide
Conveniences
ATM/banking services
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Library
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services
Business services
Business centre
Conference centre (13149 square feet of space)
Meeting rooms - 9
Outdoors
Beach loungers
Beach umbrellas
Free beach cabanas
Garden
Lifeguards on site
Marina on site
Pool cabanas (surcharge)
Pool sunloungers
Pool umbrellas
Private beachfront location
Terrace
Spa
28 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - on the beach
Massage - prenatal
Massage - Swedish
Massage - Thai
Massage/treatment rooms
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Hot tub
Steam room
Turkish bath/hammam
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
For more details, please contact the property using the information on the booking confirmation
Renovations and closures
The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
Dining venue(s)
Fitness facilities
Shuttle services
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
Deposit: AED 500.00
New Year's Eve (31 December) Gala Dinner per adult: AED 2500
New Year's Eve (31 December) Gala Dinner per child: AED 1750 (from 12 to 18 years old)
A tax is imposed by the city: AED 20.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: AED 155 for adults and AED 77.50 for children (approximately)
Airport shuttle fee: AED 350 per vehicle (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
UAE residents must present a valid passport Emirates ID upon check-in; a driver's license is not accepted.
We should mention
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa
Property is also known as
Dubai Palm Resort
Dubai Palm Sofitel
Sofitel Dubai Palm
Sofitel Dubai Palm Resort
Sofitel Resort
Sofitel Palm Resort
Sofitel Palm
Sofitel Dubai The Palm Resort Spa
Sofitel Dubai The Palm & Dubai
Sofitel Dubai The Palm Resort & Spa Dubai
Sofitel Dubai The Palm Resort & Spa Resort
Sofitel Dubai The Palm Resort & Spa Resort Dubai
Frequently asked questions
Does Sofitel Dubai The Palm Resort & Spa have a pool?
Yes, this property has 5 outdoor pools and a children's pool. Pool access is from 9:00 AM to 6:00 PM.
How much does it cost to stay at ?
As of 19 Aug 2022, prices found for a 1-night stay for 2 adults at on 7 Sept 2022 start from Rs14,382.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Sofitel Dubai The Palm Resort & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sofitel Dubai The Palm Resort & Spa?
Self-parking and valet parking are free at this property.
What time is check-in at Sofitel Dubai The Palm Resort & Spa?
Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Sofitel Dubai The Palm Resort & Spa?
Checkout is at noon.
Does Sofitel Dubai The Palm Resort & Spa provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of AED 350 per vehicle applies.
Where is Sofitel Dubai The Palm Resort & Spa located?
This Palm Jumeirah resort is on the beach, 1.1 mi (1.7 km) from Aquaventure, and within 6 mi (10 km) of The Pointe and Nakheel Mall. Jumeirah Beach and Al Sufouh Beach are also within 9 miles (15 km). Atlantis Aquaventure Waterpark Station is 23 minutes by foot.
Overall score and ratings
4.5
Wonderful
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Beautiful hotel, excellent service, can’t ask for more from a holiday. Our room was so spacious and everything so beautiful. The check in was so smooth. We got to the hotel a little early, with two small children. I was worried we would need to wait around with two tired children but the staff provided an excellent service and we we settled in our room very quickly. Can’t recommend this hotel enough.
Nasr and Elline at the front desk made our stay memorable we ended up extending our vacation. They provided excellent service and were very accommodating. The resort is excellent, we will definitely go back every time we visit Dubai.
My family absolutely enjoyed their stay at the Sofitel The Palm. The entire staff couldn't have been more sincere and respectful to me and my family. The dining options were amazing and the concierge staff were extremely helpful. This was a memorable vacation and we will gladly return to the Sofitel. Wonderful resort!
Very tired property in need of renovations. The breakfast buffet display did not follow proper health and safety measures. Kids and adults using their hands to take food out of platters and chafing dishes
We got sick from eating from the buffet. Not a great way to spend your vacation