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Sofitel Dubai The Palm Resort & Spa

Photo gallery for Sofitel Dubai The Palm Resort & Spa

Exterior
Egyptian cotton sheets, premium bedding, minibar, in-room safe
5 outdoor pools, open 9:00 AM to 6:00 PM, pool cabanas (surcharge)
View from property
Daily buffet breakfast (AED 155 per person)

Overview of Sofitel Dubai The Palm Resort & Spa

VIP Access
UNESCO Sustainable Travel Pledge

Sofitel Dubai The Palm Resort & Spa

5.0 star property

9.0/10 Wonderful

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
Map
East Crescent Road, Dubai, 55558

Explore the area

  • Popular LocationAquaventure4 min drive
  • Popular LocationLost Chambers4 min drive
  • Popular LocationDubai College13 min drive
  • AirportDubai (DXB-Dubai Intl.)34 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

About this area

Dubai

Sofitel Dubai The Palm Resort & Spa is located in Palm Jumeirah, a neighbourhood in Dubai, and is near a metro station and on a private beach. Dubai Marina Mall and Mall of the Emirates are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Marina Beach. Travelling with kids? Consider Aquaventure and Wild Wadi Water Park.
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Map

What's nearby

  • Aquaventure - 4 min drive
  • Lost Chambers - 4 min drive
  • Dubai College - 13 min drive
  • Madinat Jumeirah - 24 min drive
  • Burj Al Arab - 25 min drive

Getting around

  • Atlantis Aquaventure Waterpark Station - 4 min drive
  • Dubai (DXB-Dubai Intl.) - 34 min drive

Restaurants

  • Booba - Taste Tells - 4 min drive
  • Imperial Club - 6 min drive
  • Al Beiruti - 10 min drive
  • Wavehouse - 7 min drive
  • Brunch & Cake The Pointe - 10 min drive

About this property

Sofitel Dubai The Palm Resort & Spa

5-star luxury resort located in Palm Jumeirah
A marina, a return airport shuttle and 2 poolside bars are just a few of the amenities provided at Sofitel Dubai The Palm Resort & Spa. This resort is a great place to bask in the sun with a private beach, free beach cabanas and a beach bar. Indulge in reflexology, a body treatment and a manicure/pedicure at the on-site spa. Be sure to enjoy a meal at any of the 7 on-site restaurants, which feature international cuisine and al fresco dining. The gym offers yoga classes and aerobics classes; other things to do include scuba diving, sailing and kayaking. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and shopping on site.
Additional perks include:
  • 5 outdoor pools and a children's pool, with a waterslide, cabanas and sunloungers
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), a free shopping centre shuttle and an outdoor tennis court
  • 9 meeting rooms, a lift and concierge services
  • Guest reviews say great things the family-friendly amenities, pool and helpful staff
Room features
All 361 rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and air conditioning. Guest reviews speak positively of the size rooms at the property.
More amenities include:
  • Childcare services and free infant beds
  • Bathrooms with rainfall showers and separate baths/showers
  • 40-inch flat-screen TVs with satellite channels
  • Balconies, daily housekeeping and desks

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Arabic, English, Filipino, French, German, Hindi, Italian, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 155 for adults and AED 77.50 for children
  • 7 restaurants
  • 2 poolside bars, 6 bars/lounges and 1 beach bar
  • 24-hour room service

Restaurants on site

  • Manava
  • Laguna Lounge
  • Porterhouse Grill
  • Moana

Things to do

  • 5 outdoor pools
  • Aerobics classes
  • Arcade/games room
  • Boat tours
  • Canoeing
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Lifeguards on site
  • Outdoor tennis court
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (13149 square feet of space)
  • Meeting rooms - 9

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Lifeguards on site
  • Marina on site
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 28 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower

Entertainment

  • 40-inch flat-screen TV
  • iPod dock
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Slippers
  • Soundproofing

Similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AED 500.00
  • New Year's Eve (31 December) Gala Dinner per adult: AED 2500
  • New Year's Eve (31 December) Gala Dinner per child: AED 1750 (from 12 to 18 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 155 for adults and from AED 77.50 for children
  • Airport shuttle fee: AED 350 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
UAE residents must present a valid passport Emirates ID upon check-in; a driver's license is not accepted.

We should mention

Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Dubai Palm Resort
Dubai Palm Sofitel
Sofitel Dubai Palm
Sofitel Dubai Palm Resort
Sofitel Resort
Sofitel Palm Resort
Sofitel Palm
Sofitel Dubai The Palm Resort Spa
Sofitel Dubai The Palm & Dubai
Sofitel Dubai The Palm Resort & Spa Dubai
Sofitel Dubai The Palm Resort & Spa Resort
Sofitel Dubai The Palm Resort & Spa Resort Dubai

Frequently asked questions

Does Sofitel Dubai The Palm Resort & Spa have a pool?

Yes, this property has 5 outdoor pools and a children's pool. Pool access is from 9:00 AM to 6:00 PM.

How much does it cost to stay at ?

As of 2 Apr 2023, prices found for a 1-night stay for 2 adults at on 16 Apr 2023 start from ₹27,185.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sofitel Dubai The Palm Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sofitel Dubai The Palm Resort & Spa?

Self-parking and valet parking are free at this property.

What time is check-in at Sofitel Dubai The Palm Resort & Spa?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Sofitel Dubai The Palm Resort & Spa?

Checkout is at noon.

Does Sofitel Dubai The Palm Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of AED 350 per vehicle applies.

Where is Sofitel Dubai The Palm Resort & Spa located?

Nestled on the beach, this Palm Jumeirah resort is within 1 mi (2 km) of Lost Chambers and Aquaventure. The Pointe and Nakheel Mall are also within 6 miles (10 km). Atlantis Aquaventure Waterpark Station is 23 minutes by foot.

Sofitel Dubai The Palm Resort & Spa Reviews

Sofitel Dubai The Palm Resort & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 668 out of 1002 reviews" "
" "10 - Excellent 67%
Rating 8 - Good. 233 out of 1002 reviews" "
" "8 - Good 23%
Rating 6 - Okay. 60 out of 1002 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 28 out of 1002 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 13 out of 1002 reviews" "
" "2 - Terrible 1%

9.3/10

Cleanliness

9.2/10

Staff & service

9.1/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yenisel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , great hotel
Stayed 4 nights in Mar 2023

10/10 Excellent

Wilka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveling from NYC to Dubai, I did not know what to expect. The flight was extremely long but upon arrival I absolutely loved this hotel. It was super clean, the staff was extremely nice and the restaurants had amazing food! I would totally go back.
Stayed 5 nights in Mar 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most perfect amazing hotel. The staff are incredible x
Stayed 4 nights in Mar 2023

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Mar 2023

10/10 Excellent

dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Hotel and staff. Would definitely recommend this resort.
Stayed 7 nights in Feb 2023

10/10 Excellent

Graeme

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel - every member of staff friendly, helpful, polite and could not do enough for you. Check in could have been better but overall excellent hotel
Stayed 5 nights in Feb 2023

10/10 Excellent

Wajeeha Gul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2023

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities
We have had a wonderful 10 days at Sofitel Dubai The Palm, enjoying every minute of it. This is our second stay having visited in April 2022 and we have no regrets about coming back. The hotel is beautiful, immaculately clean with lovely restaurants and lots to do. The pools were busy with some pressure for a good sunlounger, but that’s no surprise given it was school holidays in many countries and the hotel was clearly quite full. Despite this it wasn’t overcrowded and never felt too busy. The views from the hotel are amazing, the beach lovely and despite being on the palm it is still only a short taxi to downtown. The greatest asset it has though is the staff. They are all so lovely, friendly and welcoming. Nothing is too much for anyone and they have wonderful memories for who you are and what you like. Even with some very whingey and needy other guests (who really need to relax - yes at lunchtime your poolside call button may take a while for an answer, that’s life and you’re on holiday!) they cope very well. A couple of mentions in particular - Vikash at Maui was very helpful and we remembered him from our previous visit. Franco, also from Maui, is an incredible asset to the hotel and looked after us wonderfully around the pool each and every day. He remembered our name immediately after our first drink order and came to say hello every single morning. An exemplary member of the team!
Stayed 9 nights in Feb 2023

6/10 Okay

Susan, Aston Tirrold

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2023

10/10 Excellent

Mohammad Razwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2023