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This hotel is superb , the staff were excellent form arrival to departure and there was nothing they wouldn’t do.

Location was excellent and free car/taxi service from hotel if car and driver were around. Cost was high.

Charming and original new property. With character. Just starting up so some staff need to have better training / skill. Knowledge of menus.

First time staying at the OWO and I have to say it did not disappoint

The epitome of the perfect hotel. Nothing we have stay with comes close to the perfection of this hotel.

We stay at The Lanesborough regularly when visiting London. This was our second Christmas stay and we have already booked for 2024 because this hotel is wonderful. The staff are all incredible and make you feel so special.

Lovely friendly clean hotel Great area for the theatres

Staff all attentive and friendly. Spotlessly clean great location. Jahena on reception was excellent

A very quirky clean boutique hotel with fantastic sea view. I would highly recommend it

Beautiful place.. amazing staff and beautiful piano bar too boot!

My stay was excellent, I had spoken with Kitti a couple of times through E-Mail about a room decoration I wanted as I was celebrating a birthday, Kitti went above and beyond to organise everything and make the room look beautiful. The hotel is very elegant, the room was very clean and spacious, the staff were friendly and helpful. Overall my experience was excellent and I’d definitely recommend staying here.

As expected, excellent service and top class surroundings. Given an upgrade to the perfect room and everything was just perfect.

Wow! What a find. The staff, food, rooms, parking…everything was top notch. We will definitely return. Thank you for a super stay.

Was in Leicester for my daughter’s graduation, the bed was very comfortable, my wife snored happily all night. The breakfast was great, it set us up for the day. If I need to stay in Leicester again, I’ll be staying here.

Just got home from a weekend here and it was absolutely beautiful... breakfast options were great and swimming pool, sauna and steam room were great. My only bad point was the mattress wasnt all that but maybe its be being fussy. Netherless a beautiful place and we will be back in the summer

A fabulous find, great locations, free Tea & coffee and LOVED the complimentary cheese & wine evening on a Tuesday!

First time staying at the Grand Central Glasgow, everything was excellent, and will definitely stay again.

Staff were so nice and very helpful from time we arrived. Hotel had been recently upgraded and was lovely, very clean and fresh. Bed was a dream, so comfortable. Everything on doorstep. Shops and restaurants galore. Really enjoyed our stay.

Very quirky! Beautiful building. Once you get past the fact it’s not like your usual “hotel” and the place is steeped in history and 17th/18th century architecture. Wonky floors and beautiful antique furniture. Roll top baths and old fashion toilets, but beautifully kept and very clean. Very comfortable beds with lovely white cotton bedding and soft white towels. Just be aware no showers, but shower attachment with the beautiful baths! Very attentive staff and slap bang in the middle of soho,...