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"Very nice and clean hotel.The location is perfect and the beds are really comfy.Had a great night sleep.The staff are friendly and helpful. It was my second time staying in this hotel."

"Stay here very regularly and I think it's the best one in London! Fantastic location Amazing staff and great food!"

"The hotel itself was great, really clean, comfortable bed, couldn’t have been more convenient for the airport. My only slight gripe is about the food offer - the restaurant shuts at 9pm, pizza is available at the bar until it closes - otherwise there’s nothing. Given the nature of an airport hotel with folks coming in from all sorts of time zones and catching flights at odd hours it would be good to just have some chilled food- like sandwiches or whatever available outside restaurant hours, I ended up walking to a vending machine in the terminal to get something and it was barely 9pm."

"Good plenty choices "

"it was good, location was perfect and the room is actually quite cozy"

"Amazing hotel, great location, family friendly and great views. Will definitely be staying again on my next trip to London."

"Lovely hotel, nice location. The bedroom although nice was a little tired"

"Though the hotel is a bit dated, it is conveniently located within a short walk of Gloucester Road Station, the Natural History Museum, and the Victoria and Albert Museum. The breakfast buffet is great, and the staff are very friendly."

"No super impressed but it was close to the airport so that was great, If you’re traveling in or out from Heathrow, you can access the hotel from inside the airport through a covered walkway. The customer service at the airport told me I had to walk to it outside but that was so inconvenient, so just find someone that’s competent lol"