Cenote Cristal

Room was neat and tidy and hotel staff were very polite and friendly.

Rooms were good, cleaned everyday which was a plus! Staff was very friendly and helpful also very attentive! This hotel is for families, so you will see a lot of kids running around but this did not affect us! Outdoor pool was good, we mostly stayed down by the beach which is much more relaxing than the pool area. The food was good, but I get it, family-oriented Hotel so expect more food for the little ones. Personally, I expected more sea food selection. The Restaurants where amazing! We did have to wait about 1 1/2 hours to gets seats @ The Big Ben, but it was worth it! Drinks were available at all bars; drinks were served quickly didn't have to wait too long.

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