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Hotel Milam, Michelin Key winner

4.0 star property
Find serenity by the outdoor pool or indulge in a rejuvenating spa treatment. Savor fine dining at MILAM restaurant for an unforgettable experience.

Choose dates to view prices

La Veleta’s Hotel Milam invites you to unwind with a swim-up bar, poolside bar, and rejuvenating spa treatments like deep-tissue massages. Enjoy fine dining at MILAM restaurant, stay connected with in-room WiFi, and take advantage of bike rentals and luggage storage.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is ₹29,387
₹37,664 total
includes taxes & fees
12 Jun - 13 Jun

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of MXN 812 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 20 kg per pet)

Pets cannot be left unattended

Restrictions apply; for more information contact the property on the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children 17 and younger are not allowed at this property; all guests older than 17 are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 2000 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: MXN 812 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this property

Frequently asked questions

Does Hotel Milam, Michelin Key winner have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 11:00 PM.

How much does it cost to stay at Hotel Milam, Michelin Key winner?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel Milam, Michelin Key winner on 12 Jun 2026 start from ₹29,387, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Milam, Michelin Key winner pet-friendly?

Yes, Hotel Milam, Michelin Key winner allows dogs (limit 1 total) with a maximum weight of up to 20 kg per pet. There's a fee of MXN 812 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Hotel Milam, Michelin Key winner?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Milam, Michelin Key winner?

Checkout is at noon.

Where is Hotel Milam, Michelin Key winner located?

Located in La Veleta, this spa hotel is within 2 miles (3 km) of Holistika Art Walk, Hospital de Tulum and Dos Aguas Park. Cenote Escondido and Cenote Cristal are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 196 out of 225 reviews
Rating 8 - Good. 17 out of 225 reviews
Rating 6 - Okay. 5 out of 225 reviews
Rating 4 - Poor. 4 out of 225 reviews
Rating 2 - Terrible. 3 out of 225 reviews

Reviews

Verified

10/10 Excellent

Naseem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place is beautiful! Highly recommend. Staff is amazing and the ambiance is everything you’re looking for
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing, the food was wonderful and the pool is incredible..
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Avo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. The staff was extremely friendly and helpful, the grounds were very clean and very well upkept. The swimming pool is one of the biggest I’ve seen and very nice to relax by. The room was also very nice with the small indoor plunge pool.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and food was great.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

JASMINE

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was absolutely stunning. The staff were very kind and helpful. The hotel is very quiet and serene.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Aldo

Liked: Cleanliness, amenities, property conditions & facilities
One of the best hotel experiences I’ve had and the staff by far super helpful at all times of the day 24/7 anytime I had a issue or question quickly tended to all my needs.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, nice stay and really yummy food at the restaurant!
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Sareeta

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very polite and helpful with local activities and dining. They were readily available. Clean property and very relaxing. Highly recommend for adults, couples and solo travelers seeking a relaxing ambiance.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an absolutely beautiful hotel with friendly and amazing staff. Food was also excellent.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Roshaunda

Liked: Cleanliness, amenities, property conditions & facilities
The aesthetic of the room The everything! I enjoyed my stay and most certainly will be returning. The food was so delicious and worth every penny. I’m glad.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jecovia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Staff were extremely helpful and friendly.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, property conditions & facilities
My stay at Milam was great. Quiet and relaxing. The food and service is excellent. The staff was very accommodating. At one point I had misplaced my wallet and they went as far as checking the security cameras to see what I did with it when I finished my breakfast. They confirmed I put it in a certain pocket which helped me find it. I would definitely recommend this place.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Emery E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Jayda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet,safe,Great service
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Kezyah Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room is stunning. very quiet area. perfect for solo travel.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and property. Delicious food and very accommodating service
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Sherya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful! The staff was friendly, food was tasty and the room was amazing !
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Kali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are stunning so tranquil. Clean & service from staff is 10/10
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Isaias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa pool in the room is cold, unfortunely we did not enjoy the pool at all during the stay because it wasnt warm water, although we did use the hot jacouzi out side, but since we paid for the room in the pool and didnt use it at all it was a little upsetting and it was also dirty. Another thing i wish it was an all inclusive for the price we paid almost $2,000 for our stay and no food included. That was a bummer. Other than that i will say it a very nice hotel. They kept our room clean, staff was lovely, very kind, and they always made sure to come around to ask if we needed anything.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property with attentive and friendly staff! The restaurant food was amazing!!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

King

Liked: Cleanliness, staff & service, property conditions & facilities
Great scenery
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Luis A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was absolutely stunning! The pool in the room was a nice touch and very unique .
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Quianna

Liked: Cleanliness, amenities, property conditions & facilities
My husband and I went to relax and enjoy his birthday! The hotel was amazing!
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities
Clean and comfortable. Hot water did not work on the 1st floor but we used the beautiful outdoor shower
Stayed 4 nights in Oct 2025
Verified

6/10 Okay

Kadeshia

Liked: Staff & service
The staff, food, and spa services were exceptional. However the property up keep and cleanliness needs improvement.
Stayed 3 nights in Sep 2025