Maya Tulum by G Hotels

3.5 star property
Beachfront, with full-service spa

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Photo gallery for Maya Tulum by G Hotels

Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers
Property video
Oceanfront King Bed Minipool | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers
Restaurant
Maya Tulum by G Hotels, near Tulum Beach, offers true relaxation. Enjoy the rejuvenating spa, garden views from the terrace, and on-site designer stores. The outdoor pool has comfy sun loungers, and the multilingual staff is praised for their helpful service.

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 12 of 12 rooms

Jungle View King

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Renovated in 2022
Premium bedding
Blackout curtains
Separate bedroom
Ceiling fan
Rainfall showerhead
Hairdryer
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Jungle View Two Double Beds

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Renovated in 2022
Premium bedding
Blackout curtains
Separate bedroom
Ceiling fan
Rainfall showerhead
Hairdryer
  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

Jungle View King Bed Minipool

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Private plunge pool
Air conditioning
Renovated in 2022
Premium bedding
Blackout curtains
Separate bedroom
Ceiling fan
Rainfall showerhead
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

Oceanfront King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Blackout curtains
Separate bedroom
Ceiling fan
Rainfall showerhead
  • 172 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Oceanfront Two Double Beds Minipool

8.0 out of 10
Very good
(5 reviews)

Highlights

Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Blackout curtains
Separate bedroom
Ceiling fan
  • 172 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Oceanfront King Bed Minipool

7.6 out of 10
Good
(4 reviews)

Highlights

Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Blackout curtains
Separate bedroom
Ceiling fan
  • 172 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite Jungle View Two Double Beds

8.0 out of 10
Very good
(1 review)

Highlights

Patio
Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Blackout curtains
Separate bedroom
  • 269 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Mayan Villa House

Highlights

Patio
Separate dining area
Private plunge pool
Air conditioning
Kitchenette
Dining table
Renovated in 2022
Premium bedding
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Suite Oceanfront Two Double Beds

Highlights

Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Blackout curtains
Separate bedroom
Ceiling fan
  • 269 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Suite King Oceanfront Minipool Jacuzzi

8.0 out of 10
Very good
(1 review)

Highlights

Patio
Private plunge pool
Air conditioning
Dining table
Smart TV
Renovated in 2022
Premium bedding
Blackout curtains
  • 431 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

Ocean View King

Highlights

Air conditioning
Renovated in 2022
Premium bedding
Blackout curtains
Separate bedroom
Ceiling fan
Rainfall showerhead
Hairdryer
  • 172 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ocean View Two Double Beds

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Renovated in 2022
Premium bedding
Blackout curtains
Separate bedroom
Ceiling fan
Rainfall showerhead
Hairdryer
  • 172 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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About the area

Located on the beach, Maya Tulum by G Hotels is in Zona Hotelera, a neighbourhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Sian Ka'an Biosphere Reserve and Playa Ruinas are two other places to visit that come recommended.
Map
Carr. Tulum-Boca Paila Km 7 Lote 10, Tulum, QROO, 77780

What's nearby

  • Tulum Beach - 1 min walk - 0.0 km
  • Tulum National Park - 3 min drive - 2.9 km
  • Playa Paraiso - 7 min drive - 5.0 km
  • Tulum Mayan Ruins - 12 min drive - 9.5 km
  • Playa Ruinas - 13 min drive - 6.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 54 min drive

Restaurants

  • ‪Maya Tulum - ‬1 min walk
  • ‪Kin Toh - ‬15 min walk
  • ‪La Eufemia - ‬1 min walk
  • ‪Mirador by Azulik - ‬15 min walk
  • ‪Mateos - ‬11 min walk

About this property

Maya Tulum by G Hotels

Hotel remodelled in 2022 and located near Tulum Beach
Located close to Playa Ruinas and Tulum National Park, Maya Tulum by G Hotels provides a terrace, designer shops on-site and a garden. Treat yourself to a facial, a detox wrap or reflexology at Maya Tulum Spa, the on-site spa. In addition to dry cleaning/laundry services and a bar, guests can connect to in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a 24-hour front desk and luggage storage
  • Coworking spaces, concierge services and tour/ticket information
  • Guest reviews give top marks for the helpful staff
Room features
All 51 rooms offer comforts such as premium bedding and air conditioning, in addition to perks such as safes and minibars.
Other amenities include:
  • Rainfall showers, free toiletries and hairdryers
  • Ceiling fans and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 20 to 40 for adults and USD 20 to 40 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Designer stores
  • Full-service spa
  • Outdoor pool
  • Yoga classes

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • No lift
  • Smooth flooring in room

More

  • 1 floor
  • 51 buildings
  • Banquet hall
  • Built in 1986
  • Designated smoking areas (fines apply)
  • Renovated entire property - April 2022
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50, per pet, per night, plus a deposit of USD 500 per stay
Welcoming dogs only
1 total (up to 10 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 40 for adults and USD 20 to 40 for children
  • Pet deposit: USD 500 per stay
  • Pet fee: USD 50 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 14 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Maya Tulum
Maya Tulum Retreat And Resort
Maya Tulum Retreat Resort
Maya Tulum Retreat Hotel
Maya Tulum Resort Wellness Retreat
Maya Resort Wellness Retreat
Maya Tulum Wellness Retreat
Maya Wellness Retreat
Maya Tulum by G Hotels Hotel
Maya Tulum by G Hotels Tulum
Maya Tulum by G Hotels Hotel Tulum
Maya Tulum Resort Wellness Retreat

Frequently asked questions

Does Maya Tulum by G Hotels have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 7:00 PM.

Is Maya Tulum by G Hotels pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a deposit of USD 500 per stay and a fee of USD 50 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking at Maya Tulum by G Hotels?

Self-parking is free at this property.

What time is check-in at Maya Tulum by G Hotels?

Check-in start time: 3:00 PM; check-in end time: 11:00 AM.

What time is check-out at Maya Tulum by G Hotels?

Checkout is at noon.

Where is Maya Tulum by G Hotels located?

Nestled on the beach, this Zona Hotelera hotel is within 3 mi (5 km) of Tulum Beach, Tulum National Park and Sian Ka'an Biosphere Reserve. Playa Ruinas and Tulum Mayan Ruins are also within 6 mi (10 km).

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Maya Tulum by G Hotels Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 193 out of 396 reviews
Rating 8 - Good. 76 out of 396 reviews
Rating 6 - Okay. 44 out of 396 reviews
Rating 4 - Poor. 35 out of 396 reviews
Rating 2 - Terrible. 48 out of 396 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely stay here again! Beautiful rooms & great location
Stayed 1 night in Jul 2025

2/10 Terrible

LUIS HUMBERTO

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel muy descuidado y sucio
Stayed 4 nights in Sep 2025

10/10 Excellent

Silvia

No me gustó que estaba muy lejos la alberca de mi cuarto que el agua para bañarte y lavarte los dientes sabe a sal que cierran temprano el bar la comida y bebida son buenas
Stayed 4 nights in Aug 2025

10/10 Excellent

MARÍA DE LOURDES

Liked: Staff & service, amenities
Nos dieron un up grade gratis y fue increíble..: solo que la habitación parecía que llevaba tiempo con una manta sobre la cama y había una botella abierta en la habitación. El beach club estaba en remodelación
Stayed 1 night in Sep 2025

8/10 Good

Karla Eliett

Liked: Staff & service, amenities, property conditions & facilities
Un lugar con gran potencial. Desafortunadamente cuando fuimos la alberca estabauy sucia, y no dieron ganas de meterse. Y como había muchísimo sargaso pues estuvimos 3 días ahí y sin tocar agua. En fin, es bonito, elegante, tranquilo, seguro y el personal con muy buena atención.
Stayed 2 nights in Sep 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Es un lugar agradable para relajarse
Stayed 5 nights in Jun 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was so in love with this resort! Had an absolute blast can’t wait to come back again
Stayed 3 nights in Jun 2025

10/10 Excellent

HECTOR JAVIER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno
Stayed 5 nights in Jul 2025

8/10 Good

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las camas son comodas, la comida aceptable, el lugar bonito solo que no vengan en el mes de agosto, hay sargazo y mal olor.
Stayed 2 nights in Aug 2025

6/10 Okay

Sandra Gonzalez

Liked: Cleanliness, staff & service
Hace falta luz artificial en habitación el agua de regadera y lavabo sabe salada, cuando regresaba a la habitación por la tarde había excremento de algún animalito sobre la cama
Stayed 3 nights in Aug 2025

4/10 Poor

Dan Phillips

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel services & staff were good. Beach seaweed was horrible. No one was happy all allowed
Stayed 5 nights in Jul 2025

6/10 Okay

Freddy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Need some maintenance
Stayed 7 nights in Aug 2025

10/10 Excellent

Maria E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Id go back for sure. Unfortunately the sargasso was horrible but thats not their fault. The rooms can’t stay cold tho but id still return
Stayed 1 night in Jul 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Great ocean views
Stayed 2 nights in May 2025

8/10 Good

Carlos G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The two-room with plunge pool was great and spacious. The hotel is very organic and unique. My only complaint was the AC, it was difficult to get the mini split to get to a comfortable temperature. Beds were comfortable. Dining options are a little far. Transportation is expensive. Onsite restaurant is quite good and the staff are very friendly and knowledgeable.
Stayed 2 nights in Jul 2025

6/10 Okay

marco a

Liked: Staff & service, amenities
Insects scorpion in side room Lizard in side room Crab inside room
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The nearby restaurant, located inside de hotel’s facilities, is a nightmare due to noise during evenings and nights.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 4 nights in Feb 2025

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Una horrible experiencia, olor fétido , nauseabundo al grado de no poder dormir y con ganas de vomitar toda la noche por el grado de olor a sargazo tan horrible , entiendo que no se puede controlar el sargazo que llega , pero si lo que se limpia y se ve que no han tenido el cuidado de limpiar desde hace tiempo , temo inclusive por mi salud , el plan era quedarnos posiblemente hasta 3 noches , pero solos nos quedamos una por tan mala experiencia
Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FENOMENALES

El lugar está 10/10 , y la vista a sus playas esta fenomenal, y las habitaciones agusto modernas y con mini pools
Stayed 1 night in Apr 2025

10/10 Excellent

NICOLAS

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in May 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este es un bello resort el servicio y limpieza es excellent. Me gustaria Que le pusieran mas atecion a limpiar la playa ya que estamos en temporada de sargazo y nose ve a nadie haciendo el esfuerzo de mantener la playa limpia.
Stayed 3 nights in May 2025

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, amenities
C'est un bel hôtel, mais qui manque malheureusement d'attention. Les deux piscines extérieures étaient sales et l'intérieur de la chambre était poussiéreux. De plus, la plage était encombrée de sargasses qui n'ont pas été ramassées. Enfin, il y a un manque de lumière dans les chambres.
Stayed 1 night in Apr 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice overall. But the best part was the staff, very kind, responsive, and accommodating. Roberto in the restaurant was absolutely awesome. He was welcoming and attentive and even brought the kids a basket of donuts for national donut day. Worth coming back just for staff interactions. The front desk was always helpful and helped us to book transportation, car rental, excursions, seamlessly.
Stayed 3 nights in Jun 2025

2/10 Terrible

Emily

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They did not disclose that an environmental fee or a security deposit would be taken at point of arrival. They also stole my neck fan- and proceeded to lie to us about the beach being closed. How can you advertise a beach experience when there is no beach??
Stayed 6 nights in Jul 2025