Search Hotels with Air Conditioning in Cancun South

"Staff is helpful, good breakfast and very clean outdoor pools"

"Loved the pools.room cleaned daily.hallways loud at night if you have little ones might keep them awake.but it’s vacation soo can’t be to mad at it"

"For an all inclusive hotel, the fridge was empty when we got there, there 4 of us in the family and the fifth day we were there they gave us one towel for everyone to use and it upsets me therefore I had to call the desk to request for more, they were nice enough to bring us some towels. also bottle water was limited, there was one day where they only gave us one bottle water therefore before we go back to the room we always ask for bottle water at the pool bar. Staff were great and friendly. Also food was always the same nothing different for breakfast , lunch and dinner (this is buffet) they only had 2 restaurants in the building. Another thing for families with kids, apparently kids are not allowed in the pool bar because the bar staff stated it is only for adults but when time came local people with kids were allowed to be in the pool and my kids were not therefore my husband was so upset and we thought that what kind of service is this. I didn’t know that they have this type of people working in this hotel. I wish we were told when we checked in that the kids are not allowed in the pool bar area so we know where we can place ourselves. Also another thing was , we didn’t know as well that to use the facility in the beach area like the cabana, you have to pay extra, those type of things should have been mention to us, so we are aware of what we need to pay or not to pay. We felt like we were all looked at all the time. It was uncomfortable to even chill anywhere where"

"Nice, clean, smaller property. Friendly staff. Easy to get around. Nice that it’s all adult. Food was overall good. "

"The food choices are great. Staff are friendly, and the room service is nice"

"Just got back and already miss it. Upon arrival the bellman was very friendly and inviting. Check in and out was pretty smooth and easy. They were able to answer all of our questions and provide us information regarding the resort. Room was nice and comfortable for my family of four. Rooms are cleaned everyday. Mini fridge restocked daily. I needed additional towels and they brought them up instantly. We were able to try all the restaurants minus Azul because it was under renovations. Each restaurant has something for everyone. Food was always great. The ice cream shop very cute and again staff always friendly! The drinks at the bars were always good with friendly staff. 24/7 coffee shop was also nice to have coffee always ready and pastries, bagles and sandwiches at any time of the day. Stunning sunset views. Resort right on the beach. Pools were great. They also provide on site entertainment. Shopping mall was close by short 5 minute uber ride. Overall had a great experience I would definitely recommend and come back to stay again."

"Fantastic experience staying at Secrets the Vine This was our second stay in a 12 month span and we came back for a reason! Great drinks, the pools are set at a great temp, and we had no issues getting chairs any day. Definitely will be back."

"The report was beautiful and clean. The beach was amazing. However the service was very poor, so don’t expect anyone to bring you any drinks even with tips. The food was mediocre and deserts choices were very limited. Will not be returning to Riu Caribe."

"Got raped on the beach by 2 men while 4 attacked my boyfriend, told staff and concerige. Nothing was done, nobody cared. Completely unsafe hotel"