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Reviews of Renaissance Albany Hotel

3.5 out of 5
Renaissance Albany Hotel
144 State Street, Albany, NY

Reviews

9.2

Wonderful

Rating 10 - Excellent. 560 out of 827 reviews" "
Rating 8 - Good. 174 out of 827 reviews" "
Rating 6 - Okay. 60 out of 827 reviews" "
Rating 4 - Poor. 20 out of 827 reviews" "
Rating 2 - Terrible. 13 out of 827 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Logan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice. Every where i needed to go was within walking distance. Helpful staff.
Stayed 1 night in May 2024

8/10 Good

Michelle, Tarry Town

Liked: Cleanliness, staff & service
Need to have bottles of water in the rooms.
Stayed 1 night in May 2024

10/10 Excellent

Sandra

Business traveller, Travelled with group
Liked: Amenities
Beautiful and comfortable room!
Stayed 1 night in May 2024

10/10 Excellent

Zaheer

Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Tour of Capital building was fantastic!
Stayed 1 night in Apr 2024

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Barbara, Fishkill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is esqusit and very comfortable bed
Stayed 1 night in Apr 2024

4/10 Poor

Kelly

Disliked: Cleanliness, staff & service, property conditions & facilities
Easy access to MVP Arena
Stayed 2 nights in Apr 2024

10/10 Excellent

Caroline

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great conference location
Stayed 2 nights in Apr 2024

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed one night at the Renaissance in Albany and had a wonderful experience. We arrived around 8pm to check in and the front desk was very helpful in directing us to the hotels restaurant Wellington’s. We had an amazing dinner there, and the next morning a great breakfast! The room was exactly as pictured, very clean and modern. Would definitely stay here again if in Albany! Highly recommend
Stayed 1 night in Apr 2024

10/10 Excellent

Kalim, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great!
Stayed 1 night in Apr 2024

6/10 Okay

Nan

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
This is a great place to stay if you are going to the convention center or The Egg for a concert. It is clean, updated and the room was relaxing and comfortable. However, at night, the connector walkway is locked and the area is very quiet. It made me feel unsafe. There was limited dining, a forced choice of $30 for breakfast or find a place within walking distance, of which there was none. Recommend you Uber or take a Lyft in from another hotel for those types of services.
Stayed 1 night in Apr 2024

4/10 Poor

stacy

Travelled with group
Disliked: Staff & service
It breakfast included which is untrue. The room I booked was not what I was given. When I questioned the staff member was complicit and basically just told me I was wrong even after I showed my booking. The best part of the hotel was the shuttle driver. Would not stay again. Especially for its price and level of service provided.
Stayed 2 nights in Apr 2024

10/10 Excellent

anna

Stayed 1 night in Apr 2024

6/10 Okay

Michelle

Travelled with group
Liked: Staff & service
The drop off to the hotel entrance is inadequate
Stayed 1 night in Apr 2024

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Sara A

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time. Everyone was so helpful, from room service, ride to the concert venue, and the easy walk back with being out in the elements. The food was so yummy, we had lunch and breakfast via room service. The lobster grilled cheese, hot pastrami sandwich, apple cinnamon pancakes, the yogert parfait,and everything else we ordered were the best.
Stayed 1 night in Mar 2024

10/10 Excellent

Jordan

Stayed 1 night in Mar 2024

10/10 Excellent

Krystal, Litte Ferry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Mar 2024

2/10 Terrible

Alan

Travelled with family and small children, Business traveller
Disliked: Amenities
Our room was next to elevator. Was up ALL night because of the drunk people coming and going. Worse night at a hotel, ever. Don't ever stay in a room on any floor with the last two numbers are 27 or 28
Stayed 1 night in Feb 2024

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is always a pleasure to stay here. It is definitely a 5 star.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kingluv

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for the weekend, the service was great overall. The staff was amazing at giving recommendations especially Anthony Coleman the shuttle driver, he was knowledgeable about the area, making recommendations for restaurants and things to do. Anthony made our experience one to remember.
Stayed 2 nights in Feb 2024

10/10 Excellent

Marie

Stayed 1 night in Jan 2024

10/10 Excellent

Berness

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Scott

Stayed 1 night in Dec 2023

10/10 Excellent

Mauro

Stayed 1 night in Dec 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Alain

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh boy. I don't know how this Hotel got so many good reviews. That is why I booked it. Arriving there started bad from the reception, really dirty and run down place. The only good thing about the place was the comfortable bed.
Stayed 1 night in Dec 2023

6/10 Okay

Vram

Stayed 1 night in Dec 2023

10/10 Excellent

Christina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome time.
Stayed 1 night in Nov 2023

10/10 Excellent

Ginamarie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice!
Stayed 1 night in Dec 2023

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, new and modern hotel in the heart of Albany near the center city.
Stayed 1 night in Dec 2023

10/10 Excellent

Hayley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and perfect for a concert at MVP Arena.
Stayed 1 night in Dec 2023

6/10 Okay

Sarah, Fishers Landing

Stayed 1 night in Dec 2023

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I chose this property due to its proximity to The Egg Performing Arts center (1.5 blocks). Overall it was a good choice, parking plentiful and easy. A historic hotel, but the rooms were very large and modern. Drawback was that while the room was large, there were no chairs to sit in other than a hard, wooden desk chair. A room this size could have easily accomodated a club chair or sofa.
Stayed 1 night in Nov 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Danielle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stsy here!
The staff at Renaissance Albany are amazing! I had a somewhat unorthodox, and kind of silly request and the staff here did not disappoint. Everyone was kind and helped with any and all problems. Check in was straight-forward. Checkout was simple and fast. Service was quick. Room was clean and big! Couldn't recommend enough! To the staff member that hid apples in my room for my mini scavenger hunt request, you are the best! DFTBA!
Stayed 1 night in Oct 2023

10/10 Excellent

Tyrek, Schenectady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My check in process was fast & private, the front desk agent made me feel right at home. Will definitely be booking again.
Stayed 1 night in Oct 2023

10/10 Excellent

Nancy

Stayed 1 night in Oct 2023

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Def nice place. Clean.... fun games in the lobby... breakfast was yummy. Would stay again
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 1 night in Oct 2023

6/10 Okay

Elizabeth

Stayed 1 night in Oct 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A truly beautiful luxury hotel
Amazing as always! We love the Renaissance. It is a pearl in Albany. Great staff, rooms, restaurant look forward to our next trip! One of the best we have stayed in our world travels
Stayed 3 nights in Oct 2023

8/10 Good

artesia

Stayed 1 night in Sep 2023

10/10 Excellent

Kyle

Stayed 1 night in Sep 2023

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Richard Zimmer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Sep 2023

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and clean room
The room was beautiful, clean and spacious. The air temperature was very cool and comfortable for a hot summer evening. I would stay here again!
Stayed 1 night in Sep 2023