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"This place is 10/10 The shuttle bus service from the station The grounds are beautiful View of Mount Fuji from our room The staff went above and beyond every time - amazing service Breakfast was incredible- so many options and great tasting quality food. We had a wonderful time in Kawaguchicko"

"This is a traditional Japanese hotel with futon mattresses on the floor for your bed. No shoes permitted. It is older but I found the place charming especially after I found the fabulous hot tub spa rooms where clothing was prohibited ( woman’s separate from mens) Next time I would definitely get the rooms facing mount fuji with their own private spas. I did not care for the breakfast included which was very authentic with fish and seaweed and a bunch of weird food. But fun to try once. We really had a good time seeing mount Fuji from the roof top deck. The deck needs some tender loving care. The staff spoke minimal English but were very nice. "

"Great location, immense views, excellent facilities and staff. Can't fault it."

"Very nice hotel with great onsen facility. You can enjoy view of Mt. Fuji while onsen. Our reservation included dinner which was served in our room so we ca enjoy dinner after onsen in our room. Fantastic meals. Highly recommended."

"The best hotel we have stayed. Thoughtful activities and you can’t get a better view of Mount Fuji from your own room 24/7."

"I loved this hotel. It has a shuttle from the Kawaguchicko Station. It was so convenient the restaurants and not far from the lake. The staff was helpful and the breakfast was delicious!"

"Excellent hotel. Very friendly staff. Clean rooms. Perfect location. "

"I enjoyed the attention, location and services."

"Every thing was ok"