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Castle Hotel Windsor

Photo gallery for Castle Hotel Windsor

Front of property
Junior Suite, 1 King Bed, Ensuite | In-room safe, blackout curtains, iron/ironing board, free WiFi
Deluxe Double Room, 1 King Bed, Ensuite, City View | In-room safe, blackout curtains, iron/ironing board, free WiFi
Superior Twin Room, 2 Single Beds, Ensuite | In-room safe, blackout curtains, iron/ironing board, free WiFi
In-room safe, blackout curtains, iron/ironing board, free WiFi

Overview of Castle Hotel Windsor

UNESCO Sustainable Travel Pledge

Castle Hotel Windsor

4.0 star property

8.6/10 Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available
Map
18 High Street, Windsor, England, SL4 1LJ

Explore the area

  • Popular LocationWindsor Castle1 min walk
  • Popular LocationWindsor Bridge6 min walk
  • Popular LocationEton College14 min walk
  • AirportLondon (LHR-Heathrow)23 min drive

Room options

About this area

Windsor

Castle Hotel Windsor is located in Windsor City Centre, a neighbourhood in Windsor, and is near the airport and near a train station. Bray Marina and Imagine Spa are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Liquid Leisure and LEGOLAND® Windsor. Looking to enjoy an event or a game while in town? See what's happening at Windsor Racecourse or Absolutely Ice - Slough Ice Arena. Spend some time exploring the area's activities, including golfing. Guests love the hotel's location for the sightseeing.

What's nearby

  • Windsor Parish Church - 1 min walk
  • Windsor Guildhall - 1 min walk
  • Windsor Castle - 1 min walk
  • Windsor Bridge - 6 min walk
  • Eton College - 14 min walk

Getting around

  • Windsor & Eton Central Station - 5 min walk
  • Heathrow Airport (LHR) - 23 min drive

About this property

Castle Hotel Windsor

4-star eco-friendly hotel located in Windsor City Centre
Castle Hotel Windsor is located close to Windsor Castle, and provides a terrace, a library and dry cleaning/laundry services. Be sure to enjoy a meal at Leaf at the Castle Bar, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Coffee/tea in the lobby, a 24-hour front desk and 11 meeting rooms
  • A lift, a porter/bellboy and outdoor furniture
  • Guest reviews say great things about the helpful staff and location
Room features
All 108 rooms offer comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with showers
  • Flat-screen TVs with satellite channels
  • Coffee/tea makers and daily housekeeping

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.
The property is a member of Historic Hotels of the World.

Languages

English, French, German, Hindi, Italian, Japanese, Polish, Romanian, Slovak, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (GBP 30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 19.50 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Leaf at the Castle Bar
  • Leaf at the Castle

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter

Business services

  • Business centre
  • Conference centre (893 square feet of space)
  • Meeting rooms - 11

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Iron/ironing board (on request)
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in fee: GBP 50
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Please note that the entrance to the car park is via Bachelors Acre, SL4 1ER.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: GBP 19.50 per person (approximately)
  • Uncovered self-parking fee: GBP 30 per night
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Castle Hotel Windsor
Mercure Castle
Mercure Castle Hotel
Mercure Castle Hotel Windsor
Mercure Castle Windsor
Mercure Hotel Windsor
Mercure Windsor
Mercure Windsor Castle
Mercure Windsor Castle Hotel
Windsor Hotel Mercure
Accor Castle Windsor
Mercure Castle Windsor Hotel Windsor
Castle Hotel Windsor MGallery Collection
Castle Hotel MGallery Collection
Castle Windsor MGallery Collection
Castle MGallery Collection

Frequently asked questions

Is Castle Hotel Windsor pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at ?

As of 9 Dec 2022, prices found for a 1-night stay for 2 adults at on 1 Jan 2023 start from ₹10,823.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Castle Hotel Windsor?

Self-parking is available for GBP 30 per night.

What time is check-in at Castle Hotel Windsor?

Check-in is from 3:00 PM - midnight. Early check-in is available for a fee of GBP 50 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Castle Hotel Windsor?

Checkout is at 11:00 AM. Late checkout is available for GBP 50 (subject to availability).

Where is Castle Hotel Windsor located?

Located in Windsor City Centre, this eco-friendly hotel is steps away from Windsor Parish Church and Windsor Castle. LEGOLAND® Windsor is 2.5 mi (4.1 km) away. Windsor & Eton Central Station is only a 5-minute walk and Windsor & Eton Riverside Station is 6 minutes.

Can I cancel my reservation for free at Castle Hotel Windsor and receive a full refund?

Yes, Castle Hotel Windsor offers free cancellation on select room rates, because flexibility matters! Please refer to Castle Hotel Windsor cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

8.6

Excellent

Rating 10 - Excellent. 535 out of 1001 reviews" "
" "10 - Excellent 53%
Rating 8 - Good. 325 out of 1001 reviews" "
" "8 - Good 32%
Rating 6 - Okay. 79 out of 1001 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 45 out of 1001 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 17 out of 1001 reviews" "
" "2 - Terrible 2%

9.0/10

Cleanliness

9.0/10

Staff & service

8.5/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Good

James
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice & clean
Stayed 1 night in Nov 2022

8/10 Good

Graham
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tea not replenished in room, air conditioning not great ( room very warm) . Long queue for breakfast (we went elsewhere). Great location and staff very friendly.
Stayed 2 nights in Nov 2022

8/10 Good

Toyoko
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they ware renovating but still good services . They let us check-in earlier which was very kind of them.
Stayed 1 night in Nov 2022

10/10 Excellent

Jennifee
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience
Stayed 1 night in Nov 2022

6/10 Okay

Bruno
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I booked my the two rooms in this 4 ⭐️ Hotel I did not expect to be put in an annex wing of the Hotel with no elevator. Room was quiet small, very noisy across the Halway playing load music with open door and adjacent room people arguing in to the early morning. Sorry 😢 the rating but I expected more.
Stayed 1 night in Nov 2022

4/10 Poor

Debbie
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, lovely rooms, bar prices expensive, had to pay for carpark at hotel although we were staying, very overpriced breakfast which you helped yourself to !

10/10 Excellent

Janet
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fantastic… bathrooms was big and shower was wonderful plus bath products had a lovely scent. The afternoon tea was a highlight after a week of trains to different places. We didn’t eat in the restaurant but had heard from others it was very good. Location of this hotel is perfect for sightseeing or shopping or walking anywhere.
Stayed 3 nights in Oct 2022

8/10 Good

Michael, Olympia
Travelled with partner
Liked: Cleanliness, staff & service
Great location is the reason to stay here.
Stayed 1 night in Oct 2022

10/10 Excellent

Tandi
Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Check in staff and conciege Aplus
Stayed 1 night in Oct 2022

10/10 Excellent

Beverly
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel. You cant get a better location
Stayed 3 nights in Oct 2022