Really nice hotel with a pleasant roof terrace and great staff; the free coffee all day was a nice touch as were the free croissants first thing. Lots of interesting food options nearby - iconic dining at: The Roxy; Bubby’s and Katz Diner were all only a short walk away. There are good transport connections via the nearby subway station and it sits in a very friendly and safe neighbourhood on the border between Chinatown and Little Italy.
Really nice hotel with a pleasant roof terrace and great staff; the free coffee all day was a nice touch as were the free croissants first thing. Lots of interesting food options nearby - iconic dining at: The Roxy; Bubby’s and Katz Diner were all only a short walk away. There are good transport connections via the nearby subway station and it sits in a very friendly and safe neighbourhood on the border between Chinatown and Little Italy.
Gary
Reviewed September 26, 2024Reviewed September 26, 2024
The hotel was in a fantastic location in the Little Italy area of NYC. It's an oasis from the busy city outside. The hotel has 14 excellently appointed rooms surrounding a small internal atrium.
The rooms are quiet and you hear no street noise. The staff are excellent and the breakfast provided is a great start to the day.
Broadway is a stones throw away, and the nearest subway 5 mins.
The hotel was in a fantastic location in the Little Italy area of NYC. It's an oasis from the busy city outside. The hotel has 14 excellently appointed rooms surrounding a small internal atrium.
The rooms are quiet and you hear no street noise. The staff are excellent and the breakfast provided is a great start to the day.
Broadway is a stones throw away, and the nearest subway 5 mins.
Anonymous traveller
Reviewed September 27, 2014Reviewed September 27, 2014
Hotel is in a great location in Soho, near shops, little Italy & Chinatown. There are a few subway stations nearby too including Canal Street (note there are several Canal St subways!). Staff were pretty friendly, our room was generously upgraded when we mentioned that we were celebrating our wedding anniversary. The rooms & bathroom are beautiful, toiletries are lovely too. Free wine & Prosecco in The Library Tuesday, Thursday & Saturdays 6-7pm - also includes a small reduced price food menu...
Hotel is in a great location in Soho, near shops, little Italy & Chinatown. There are a few subway stations nearby too including Canal Street (note there are several Canal St subways!). Staff were pretty friendly, our room was generously upgraded when we mentioned that we were celebrating our wedding anniversary. The rooms & bathroom are beautiful, toiletries are lovely too. Free wine & Prosecco in The Library Tuesday, Thursday & Saturdays 6-7pm - also includes a small reduced price food menu...
Anonymous traveller
Reviewed September 5, 2017Reviewed September 5, 2017
Excellent location just four minutes’ walk from 9/11 Memorial Pools and Museum. Warm welcome from staff. Clean and comfortable room. Excellent bar area in the evening and efficient good value breakfast deli.
Excellent location just four minutes’ walk from 9/11 Memorial Pools and Museum. Warm welcome from staff. Clean and comfortable room. Excellent bar area in the evening and efficient good value breakfast deli.
Christine
Reviewed October 29, 2026Reviewed October 29, 2026
My daughter and I had a trip to New York for our big birthdays, hotel was very central close to port authority, walking distance to time square and many other areas. Hotel staff made our visit special for us and are very helpful , friendly , professional and knowledgeable about the surrounding area. I would avoid 9th Avenue at night time as it didn’t feel very safe .
My daughter and I had a trip to New York for our big birthdays, hotel was very central close to port authority, walking distance to time square and many other areas. Hotel staff made our visit special for us and are very helpful , friendly , professional and knowledgeable about the surrounding area. I would avoid 9th Avenue at night time as it didn’t feel very safe .
There is absolutely nothing bad to say about Kixby. The location is as safe as it gets,easy walking distance from Penn Station if you come in by LIRR/Airtrain from JFK(30 mins hassle free way to get into Manhattan) and the subway is 50 yards from the front door.
There are the best selection of bars,restaurants and eateries within minutes of the hotel as well as Maddison Square Garden and the Empire State Building.
All of the staff were friendly,helpful and informative,you get a free water...
There is absolutely nothing bad to say about Kixby. The location is as safe as it gets,easy walking distance from Penn Station if you come in by LIRR/Airtrain from JFK(30 mins hassle free way to get into Manhattan) and the subway is 50 yards from the front door.
There are the best selection of bars,restaurants and eateries within minutes of the hotel as well as Maddison Square Garden and the Empire State Building.
All of the staff were friendly,helpful and informative,you get a free water...
We arrived a little after 3pm, and had a lovely greeting from staff, but our room wasn’t ready so we had to wait.
We booked and paid through Expedia… an Empire via room with living space. Please note that the hotel does not offer this type of room. None of their Empire View rooms have the separate living room area. The Empire view rooms do give a great view of the Empire State Building but their ‘living room’ is a tiny space with a chaise and a TV. Management were excellent with us and moved us...
We arrived a little after 3pm, and had a lovely greeting from staff, but our room wasn’t ready so we had to wait.
We booked and paid through Expedia… an Empire via room with living space. Please note that the hotel does not offer this type of room. None of their Empire View rooms have the separate living room area. The Empire view rooms do give a great view of the Empire State Building but their ‘living room’ is a tiny space with a chaise and a TV. Management were excellent with us and moved us...
Karon
Reviewed September 18, 2026Reviewed September 18, 2026
Such a great stay here. Right in midtown Manhattan in the heart of the action but at a really reasonable price. The room was small but immaculate. I requested a higher room with a view and the hotel did exactly that for us - the 21st floor with a beautiful view to wake up to. I would definitely recommend staying at CIVILIAN and I would definitely stay here again.
Such a great stay here. Right in midtown Manhattan in the heart of the action but at a really reasonable price. The room was small but immaculate. I requested a higher room with a view and the hotel did exactly that for us - the 21st floor with a beautiful view to wake up to. I would definitely recommend staying at CIVILIAN and I would definitely stay here again.
Great location, good pricing, friendly staff. If your are looking for a comfortable and modern stay with just the basics then I don’t see any reason to complain about this hotel. A very useful option to avoid paying a fortune in the more opulent hotels. They kindly extended my checkout until 12pm for no extra charge.
Great location, good pricing, friendly staff. If your are looking for a comfortable and modern stay with just the basics then I don’t see any reason to complain about this hotel. A very useful option to avoid paying a fortune in the more opulent hotels. They kindly extended my checkout until 12pm for no extra charge.
Benjamin
Reviewed October 14, 2026Reviewed October 14, 2026
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