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Top Riviera Maya Hotel Reviews




Grand Velas Riviera Maya - All Inclusive
Grand Velas Riviera Maya - All InclusivePlaya del Carmen
10/10 Excellent
Huge property and the cheaper Zen section is actually the nicest, at least in term of the public areas. Service was outstanding, utterly faultless and the food was gourmet level and way above what you'd expect of an all-inclusive. Great location just a 5 minute taxi ride from Playa Del Carmen. Highly recommended.
Huge property and the cheaper Zen section is actually the nicest, at least in term of the public areas. Service was outstanding, utterly faultless and the food was gourmet level and way above what you'd expect of an all-inclusive. Great location just a 5 minute taxi ride from Playa Del Carmen. Highly recommended.
Andrew




Petit Lafitte Beachfront Hotel & Bungalows
Petit Lafitte Beachfront Hotel & BungalowsPlaya del Carmen
10/10 Excellent
Petit Lafitt was perfect for what we wanted. We had toured Mexico City, Merida, Tulum and finally Playa Del Carmen. We were aware this area would be very different to all those I'd mentioned before so opted for somewhere that would be more homely than the larger resorts.
It did not disappoint, food was freshly cooked every night rather than a buffet. You had two options and the menus changed daily for both breakfast and dinner. The beach front bar served a lovely lunch if you decided to have an...
Petit Lafitt was perfect for what we wanted. We had toured Mexico City, Merida, Tulum and finally Playa Del Carmen. We were aware this area would be very different to all those I'd mentioned before so opted for somewhere that would be more homely than the larger resorts.
It did not disappoint, food was freshly cooked every night rather than a buffet. You had two options and the menus changed daily for both breakfast and dinner. The beach front bar served a lovely lunch if you decided to have an...
Anonymous traveller




Hotel Indigo Playa Del Carmen by IHG
Hotel Indigo Playa Del Carmen by IHGGonzalo Guerrero
10/10 Excellent
Amazing stay in Playa del Carmen, checkin was fabulous with Luis (all staff were friendly and helpful), room was spacious, modern, spotlessly clean - hotel is quite new and very tastefully decorated. Lovely rooftop pool and well equipped gym on the ground floor. No restaurant service after breakfast but we knew that and there’s a lot of food choice around. Situated just off 5th Avenue, seconds walk to shops and restaurants at the quieter end of town. We would recommend a massage at Veronica’s...
Amazing stay in Playa del Carmen, checkin was fabulous with Luis (all staff were friendly and helpful), room was spacious, modern, spotlessly clean - hotel is quite new and very tastefully decorated. Lovely rooftop pool and well equipped gym on the ground floor. No restaurant service after breakfast but we knew that and there’s a lot of food choice around. Situated just off 5th Avenue, seconds walk to shops and restaurants at the quieter end of town. We would recommend a massage at Veronica’s...
Anika




Hotel Lunata - Near Playa del Carmen Main Beach
Hotel Lunata - Near Playa del Carmen Main BeachDowntown Playa del Carmen
10/10 Excellent
Es un Maravilloso lugar todas las instalaciones todo bellisimamente decorado limpio y el personal muy amable y dispuestos a ayudar todo el tiepo los ame
Es un Maravilloso lugar todas las instalaciones todo bellisimamente decorado limpio y el personal muy amable y dispuestos a ayudar todo el tiepo los ame
Ruth




Una Vida
Una VidaTulum City Center
10/10 Excellent
A great hotel with a welcoming and friendly atmosphere. The pool area, overall decor and the room were really impressive!
A great hotel with a welcoming and friendly atmosphere. The pool area, overall decor and the room were really impressive!
Sam




Grand Palladium Kantenah Resort & Spa All Inclusive
Grand Palladium Kantenah Resort & Spa All InclusiveKantenah
10/10 Excellent
The Grand Palladium Kantenah Resort & Spa All Inclusive Family Selection in Riviera Maya offers an exceptional family vacation. Its dedicated Family Selection provides tailored luxury, from exclusive reception and welcome gifts to spacious, modern rooms with private amenities like hot tubs and swim-up access
A standout feature is the unparalleled personal butler service. Our butler, Ana, was truly exceptional—proactive, efficient, and always smiling. She handled everything from priority dinner...
The Grand Palladium Kantenah Resort & Spa All Inclusive Family Selection in Riviera Maya offers an exceptional family vacation. Its dedicated Family Selection provides tailored luxury, from exclusive reception and welcome gifts to spacious, modern rooms with private amenities like hot tubs and swim-up access
A standout feature is the unparalleled personal butler service. Our butler, Ana, was truly exceptional—proactive, efficient, and always smiling. She handled everything from priority dinner...
Nilesh




Residence Inn by Marriott Playa del Carmen
Residence Inn by Marriott Playa del CarmenPlayacar
10/10 Excellent
Clean room, helpful staff
Clean room, helpful staff
Laura




Holiday Inn Club Vacations Grand Residences by IHG - All Inclusive
Holiday Inn Club Vacations Grand Residences by IHG - All InclusivePuerto Morelos
10/10 Excellent
Beautiful hotel my only two criticisms are when you go to the pool you are not told you have to book the beds it’s an idiotic system I have expected to see Germans running down at day break with towels but staff do it
My other bug was constant tipping of people I always tip end of stay if it was good service but to be asked for a tip was just not right
Management very good in listening to my complaints
Overall great hotel but to be honest it’s a long way from town if you don’t have a car your...
Beautiful hotel my only two criticisms are when you go to the pool you are not told you have to book the beds it’s an idiotic system I have expected to see Germans running down at day break with towels but staff do it
My other bug was constant tipping of people I always tip end of stay if it was good service but to be asked for a tip was just not right
Management very good in listening to my complaints
Overall great hotel but to be honest it’s a long way from town if you don’t have a car your...
STEWART




KAN Tulum Hotel
KAN Tulum HotelLa Veleta
10/10 Excellent
Super stay at this hotel- the staff were very friendly and helpful. We would come again.
Super stay at this hotel- the staff were very friendly and helpful. We would come again.
Tamara




Fairmont Mayakoba
Fairmont MayakobaPlaya del Carmen
10/10 Excellent
A Beautiful Natural Retreat — Just Bring Extra Pesos for Dining
Our stay at Fairmont Mayakoba was truly special, mostly thanks to the property itself. The resort is built around a network of lagoons and mangroves, and it’s clear an enormous amount of care goes into keeping these green spaces pristine. Winding paths and boat canals thread through the jungle, and you constantly spot wildlife — herons, turtles, even the occasional coati — without ever leaving the grounds. It gives the whole place...
A Beautiful Natural Retreat — Just Bring Extra Pesos for Dining
Our stay at Fairmont Mayakoba was truly special, mostly thanks to the property itself. The resort is built around a network of lagoons and mangroves, and it’s clear an enormous amount of care goes into keeping these green spaces pristine. Winding paths and boat canals thread through the jungle, and you constantly spot wildlife — herons, turtles, even the occasional coati — without ever leaving the grounds. It gives the whole place...
Dhruve




Villas De Rosa Beach Resort
Villas De Rosa Beach ResortAkumal
10/10 Excellent
Relaxed and comfortable hotel right on Akumal beach, which a nesting beach for turtles.
Unfortunately, like most of the coral reefs across the globe, the coral is being bleached and killed due to human activity. Reef safe/eco friendly sunscreen is easy to buy.
Great room, good & quiet air conditioning, easy to sleep at night.
Lovely staff.
Excellent, inexpensive menu that you can order from via WhatsApp. All prices are in USD$ & exclude tax.
F.Y.I. it's much cheaper to order food & drinks from...
Relaxed and comfortable hotel right on Akumal beach, which a nesting beach for turtles.
Unfortunately, like most of the coral reefs across the globe, the coral is being bleached and killed due to human activity. Reef safe/eco friendly sunscreen is easy to buy.
Great room, good & quiet air conditioning, easy to sleep at night.
Lovely staff.
Excellent, inexpensive menu that you can order from via WhatsApp. All prices are in USD$ & exclude tax.
F.Y.I. it's much cheaper to order food & drinks from...
Jeremy




Posada Sian Kaan Playa del Carmen - Wellness Oriented Hotel
Posada Sian Kaan Playa del Carmen - Wellness Oriented HotelDowntown Playa del Carmen
10/10 Excellent
I stayed there 14 days.breakfast good.room clean.staff heplfull.everything close.ADO station.5 avavenida.beach.very quit.no noise.i was very happy to stay there.
I stayed there 14 days.breakfast good.room clean.staff heplfull.everything close.ADO station.5 avavenida.beach.very quit.no noise.i was very happy to stay there.
Anonymous traveller
