"We enjoyed our stay over all but a few things to note that might help future travelers.
There is loud techno-esque music (themed each night) played until 11ish and louder visitors that party on past that. Totally fine if that’s what you’re into! We wished we would’ve known and stayed on the secrets side and used the breathless pools. We slept like garbage so definitely bring ear plugs, or if you’re the party type, this will be your jam!
Additionally, we upgraded when we checked in to a swim out but received basically no information on what that included or how to find anything at the resort. No information on restaurants, pools, activities, etc. We did some thorough googling in the room which was irritating but we found the app which helped a ton (hilton inclusive). We also learned late that our upgrade would’ve gotten us into other spaces but we didn’t know that.
The staff over all were great. They were so kind and ready to help whenever needed!
Food was fine. If you’re going to an all inclusive for quality dining, you’re probably doing it wrong. They were great at asking about food allergies and making accommodations but if you’re gluten free, vegetarian or vegan you will really struggle here. (Stayed at secrets Moxche a couple years ago and they had good vegan options).
Pools were fun. We stayed at the energy pool more than the party pool. Both you’d want to claim seats early (by 8am)."
Change your mindBook hotels with free cancellation
Be pickySearch almost a million properties worldwide
