Search Hotels Near Playa Xcalacoco, Playa del Carmen

"Resort was nice. Food was good at the restaurants. Buffet was just ok. Staff was friendly and very helpful. I would stay here again."

"The staff were all very welcoming and the resort was kept. Rooms were nicely upgraded"

"Nestled in the jungle with a path to the sunrise safe and beautiful ocean beach-front property. Outstanding staff from the moment you arrive at the front desk, through to the check out levels. Our rooms were cleaned up with love, restaurant and bar staff outstanding with tasty meals, lots of variety and many restaurants. Beach and poolside so many people there to serve and keep things neat and full of life. Joy & Wellness staff brought the energy to the resort with every activity and evening party and New Year’s Eve was a party to remember. Highly recommend for adults and children of all ages. Lifeguard and security on the beach to keep an eye out but felt extremely safe and ability to walk up and down the beach safely in all directions. Ocean out front refreshing to swim in with a sandy bottom and lots of pools to cool off throughout the resort. A collaborative Facebook group of helpful past and existing guests asking and answering questions created a supportive community too. Looking forward to returning again soon!!!"

"Our room was spotless and the staff was courteous. The all inclusive package included all meals from any of the restaurants. We will definitely recommend to friends and family."

"Swimming pool directly connected to room, piece flu and quiet environment "

"Beautiful resort! The room had an amazing view with a huge balcony. The food at all the resort restaurants was delicious. Sometimes the wait for a table at the restaurants was excessive, 1.5 hours+. I wish reservations had been available. Pools were cold, but clean. Loved the area with the 3 hot tubs, plenty of room for everyone. The beach area was clean; however, the swimming area was small. But also clear and clean. I would recommend this resort to anyone. "

"Staff ver y nice and polite. The área and room Super clean. Very good stay Overall. Kids had a lot of fin in the aquapark. We never got bored at the hotel. Night life activities were Very family orientes and Very nice. "

"Resort immaculate and soo clean. Loved our room on first floor where we walked out to beach. Beach small but perfect for us. The beach bartender Sebastian was amazing. Resort beautiful and loved that we could walk to town"

"Pros-The hotel is a small boutique hotel.It has a fantastic setting.The beach is beautiful and you are able to see the sunrise from the beach.the loungers are sufficient.The beach club and rooftop restaurant have a good selection of food.The staff specially Ann at reception were hardworking and friendly.The system of contacting them through WhatsApp works wonderfully and they get the job done immediately.they organised taxis etc and organised a wonderful New Year’s party.The decorations were wonderful for the party.The breakfast Hot cake was divine.The heated outdoor pool on beach and spa were excellent Cons- The access road to the hotel is bumpy with lots of potholes. Apart from the hotels restaurant the only other food option is coco cabanas opposite to the hotel but walking there is a bit tricky specially after rain as you have to avoid potholes.The next option is to go to playa about 20-25 mins away. The service is very slow in all restaurants.order food 1hr before you want to eat!! The lights in the room are very dim and you can hardly see your face for makeup. Rather than supplying multiple plastic water bottles in a day it would have been environmentally better to have fill up water stations on each floor . A clothes drying line in the balcony would have been a great addition to dry the wet swim suits. The organisation of the food service at the New Year’s party was very haphazard several people got the wrong entrees and some got main before entree. "