Search Hotels Near Punta Esmeralda Beach, Playa del Carmen

"Super nice room, very clean, staff, food, and pool were great. "

"We had an amazing experience here! We came for our 10 year anniversary and Rosanna (our concierge) made sure that we felt special and taken care of. Her thoughtfulness and attention to detail is something that would make us want to return to this resort. The pools and restaurants were also a highlight of our experience. With our package, one dinner at Sal was included and that was our favorite food by far! But the breakfast buffet was great every morning too. There was also an excursion to a cenote included in our visit and that was one of the most beautiful and cool experiences we’ve ever had in our lifetime! Our other favorite relaxing activity was spending time at Kannan beach club. We went 3 times and Arileth and Elizabeth took AMAZING care of us. They were so personable and attentive. Can’t wait to return! "

"Loved the pool and swim-up bar - food and cocktails have improved since our last visit two years ago!"

"Very convenient to all that is Playa del Carmen "

"Good resort, excellent food, nice rooms. Excellent, friendly staff"

"Property grounds are well cared for. Room was great! The food is very basic and not even close to the quality you could get in town. Pools were great. Beach was kinda stinky but gorgeous. Overall nice spot for my first all inclusive. The staff was incredible except the folks at the front desk don't truly understand hospitality especially Albierto Solis. He was rude and seemed dead inside. I'll upgrade to a nicer spot next time but it was a great intro to all inclusives. Think Walmart of all inclusive lol."

"Only one restaurant opened a night. Buffet open for all meals. Food very inconsistent. Some food good. Some not. Pizza at pool good. Coffee shop ice cream was a great snack. Snack room seemed great until i saw a staff member touch several sandwiches with his bare hands. The sandwiches were fully assembled to heat and eat. So no reason for him to touch. Top shelf liquor extra. Drinks were not consistent either. Some good some not great. Hot tub on a complete other floor than either of the pools. Not even hot. Standard 2 bed room very small. One small window by door. 2 other small frosted windows. No view. Pool activity fun and bar entertainment at night as well. Spa offers sauna, cold plunge and hot tub experience for $30. It was nice and relaxing before massage and facial. There is beach access but very rocky. So beware. "

"Very nice resort. Impressions gives many higher end options - from elevated toiletries (Le labo) to higher end liquors. "

"Great food"