Search Hotels Near Guadalupe Church, Playa del Carmen

"Super nice room, very clean, staff, food, and pool were great. "

"We had an amazing experience here! We came for our 10 year anniversary and Rosanna (our concierge) made sure that we felt special and taken care of. Her thoughtfulness and attention to detail is something that would make us want to return to this resort. The pools and restaurants were also a highlight of our experience. With our package, one dinner at Sal was included and that was our favorite food by far! But the breakfast buffet was great every morning too. There was also an excursion to a cenote included in our visit and that was one of the most beautiful and cool experiences we’ve ever had in our lifetime! Our other favorite relaxing activity was spending time at Kannan beach club. We went 3 times and Arileth and Elizabeth took AMAZING care of us. They were so personable and attentive. Can’t wait to return! "

"Everything was clean! Air control was perfect. Gym was extremely clean "

"Very convenient to all that is Playa del Carmen "

"We stayed at this hotel on days that we had full day excursions, so basically just to sleep and shower we used the room (only complaint was the towels, they looked so old and dingy). It’s good if you are just looking for a good place to stay that is in a great location in terms of walking distance to popular places. I would stay here again. "

"Good resort, excellent food, nice rooms. Excellent, friendly staff"

"Only one restaurant opened a night. Buffet open for all meals. Food very inconsistent. Some food good. Some not. Pizza at pool good. Coffee shop ice cream was a great snack. Snack room seemed great until i saw a staff member touch several sandwiches with his bare hands. The sandwiches were fully assembled to heat and eat. So no reason for him to touch. Top shelf liquor extra. Drinks were not consistent either. Some good some not great. Hot tub on a complete other floor than either of the pools. Not even hot. Standard 2 bed room very small. One small window by door. 2 other small frosted windows. No view. Pool activity fun and bar entertainment at night as well. Spa offers sauna, cold plunge and hot tub experience for $30. It was nice and relaxing before massage and facial. There is beach access but very rocky. So beware. "

"The best staff and stay "

"There was a language barrier but staff was friendly, polite, and helpful. The pool temperature was perfect with enough seating areas in the pool. "