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Senses Quinta Avenida By Artisan Adults Only

3.5 star property
Adults-only beach hotel with outdoor pool

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Senses Quinta Avenida By Artisan Adults Only offers a peaceful escape in central Playa del Carmen. Enjoy the rooftop terrace, massage services, and pool area with in-room WiFi. The attentive staff enhances the experience at this serene hotel near Mamitas Beach.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

Double Room Superior

  • 376 sq ft
  • Sleeps 2

Double Room Deluxe

  • 376 sq ft
  • Sleeps 2

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Ceiling fan
Rainfall showerhead
Private bathroom
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite, Hot Tub

Deluxe Studio Suite, Hot Tub | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Studio Suite, Hot Tub

7.6 out of 10
Good
(7 reviews)

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Ceiling fan
Private bathroom
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Elite Suite, 1 King Bed, Hot Tub

Terrace/patio

Elite Suite, 1 King Bed, Hot Tub

7.0 out of 10
Good
(2 reviews)

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Ceiling fan
Rainfall showerhead
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Elite Suite, 2 Double Beds

Elite Suite, 2 Double Beds | 1 bedroom, premium bedding, minibar, in-room safe

Elite Suite, 2 Double Beds

Highlights

Private indoor hot tub
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Ceiling fan
Bathrobes
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Double Suite Junior with internal view

1 bedroom, premium bedding, minibar, in-room safe

Double Suite Junior with internal view

  • 344 sq ft
  • Sleeps 2

Double Room Standard

  • 645 sq ft
  • Sleeps 2
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About the area

Map
5A. Avenida Norte # 324, entre 26 y 28 Sur, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Mario Villanueva Stadium Madrid - 3 min walk - 0.3 km
  • Quinta Alegría Shopping Mall - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Mamitas Beach - 5 min walk - 0.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪La Vagabunda - ‬1 min walk
  • ‪Amorino - ‬1 min walk
  • ‪Ah Cacao Chocolate Café - ‬1 min walk
  • ‪Trattoria del Centro - ‬1 min walk

About this property

Senses Quinta Avenida By Artisan Adults Only

Hotel near Quinta Avenida
Located close to Playa del Carmen Main Beach and Mamitas Beach, Senses Quinta Avenida By Artisan Adults Only provides a poolside bar, a rooftop terrace and a bar. Take some time to relax at the on-site spa. Guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool, along with sunloungers and pool umbrellas
  • Full breakfast (surcharge), a round-trip airport shuttle (surcharge) and massage treatment rooms
  • Luggage storage, tour/ticket information and concierge services
  • A 24-hour front desk, a front desk safe and a reception hall
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Senses Quinta Avenida By Artisan Adults Only feature thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes.
More amenities include:
  • Bathrooms with free toiletries and hairdryers
  • 55-inch flat-screen TVs with premium channels
  • Ceiling fans, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily full breakfast available 9:00 AM to noon for a fee: MXN 200 per person
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Senses Bar

Things to do

  • Full-service spa
  • Hot tub
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately MXN 200 per person
  • Airport shuttle fee: MXN 1233 per person (return)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 8 AM to 10 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

ARTISAN Handmade Collection
ARTISAN Handmade Collection Playa del Carmen
ARTISAN Handmade Hotel Collection
ARTISAN Handmade Hotel Collection Playa del Carmen
Senses Quinta Avenida Artisan Adults Hotel Playa del Carmen
Senses Quinta Avenida Artisan Adults Hotel
Senses Quinta Avenida Artisan Adults Playa del Carmen
Senses Quinta Avenida Artisan Adults

Frequently asked questions

Does Senses Quinta Avenida By Artisan Adults Only have a pool?

Yes, this property has an outdoor pool. Pool access is from 8 AM to 10 PM.

Is Senses Quinta Avenida By Artisan Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Senses Quinta Avenida By Artisan Adults Only?

Senses Quinta Avenida By Artisan Adults Only doesn't offer parking.

What time is check-in at Senses Quinta Avenida By Artisan Adults Only?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Senses Quinta Avenida By Artisan Adults Only?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Senses Quinta Avenida By Artisan Adults Only provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 1233 per person applies.

Where is Senses Quinta Avenida By Artisan Adults Only located?

Located in Downtown Playa del Carmen, this beach hotel is within a 5-minute walk of Quinta Avenida, Playa del Carmen Main Beach, and Mamitas Beach. Playacar Beach and Playa del Carmen Maritime Terminal are also within 1 mile (2 km).

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Senses Quinta Avenida By Artisan Adults Only Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 217 out of 475 reviews
Rating 8 - Good. 120 out of 475 reviews
Rating 6 - Okay. 66 out of 475 reviews
Rating 4 - Poor. 35 out of 475 reviews
Rating 2 - Terrible. 37 out of 475 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Aug 2025

10/10 Excellent

GORDON

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient with super nice staff.
Stayed 4 nights in Jul 2025

10/10 Excellent

Gerald

Liked: Amenities
It was an enjoyable experience
Stayed 6 nights in May 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in playa del carmen, specially if you like to walk late in the 5th, you can go and enjoy the commercial places in that avenue and go back easily.
Stayed 1 night in Mar 2025

8/10 Good

Ngeun

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff and awesome rooftop pool that’s never busy.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good place to stay
Stayed 4 nights in Jun 2023

6/10 Okay

Joel

Liked: Cleanliness, property conditions & facilities
The rooms are nice, lots of restaurants nearby
Stayed 4 nights in Feb 2024

8/10 Good

Patrick

Staff were friendly - elevator was broken down - rooftop pool was great. Excellent location. Back rooms are darker but nice and quiet and comfy bed!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Antione

Liked: Cleanliness, staff & service, property conditions & facilities
The property is a hidden gem. All the review were right on-point! In proximity to everything. I enjoyed my stay and will definitely stay again.
Stayed 3 nights in Dec 2024

6/10 Okay

luis fernando

Liked: Cleanliness, staff & service
.
Stayed 1 night in May 2025

6/10 Okay

Ricardo

Liked: Staff & service
Closer to everything.
Stayed 2 nights in Jan 2025

10/10 Excellent

ISMAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place very clean and convenient located. Staff are very helpful specially SOFIA was great and always with a smile.
Stayed 9 nights in Sep 2024

10/10 Excellent

Ricardo

Liked: Cleanliness
Closer to everything
Stayed 2 nights in Jan 2025

10/10 Excellent

Adriana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent hotel, amazing staff. If you’re here to party this is an excellent place to stay, located right on Quinta Avenida close to restaurants bars, walking distance to the beach.
Stayed 4 nights in Oct 2023

8/10 Good

ROLANDO

Liked: Staff & service

La Quinta Ave

The 1st day was no hot water & the last day the A/C was not working properly...no cold air was coming out. But the breakfast was good, it's in the middle of everything, very convenient...in walking distance to everything. Staff was very friendly & polite.
Stayed 6 nights in Feb 2025

8/10 Good

ali

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. The only inconvenience was no hotel reserved parking area!
Stayed 3 nights in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Staff is legit. Hot water questionable at times but would stay here again!
Stayed 3 nights in Oct 2024

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities
Great customer service & location.
Stayed 1 night in Jul 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff !!! And great location !! I felt comfortable there !!
Stayed 3 nights in Feb 2024

6/10 Okay

Marlo

Liked: Staff & service
Disliked: Room comfort
This hotel was just ok
Stayed 1 night in Sep 2022

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 4 nights in May 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first stay at Senses and we were DELIGHTED by everything - great location on La Quinta Avenida (for shopping and dining), great facility with balconies overlooking the street as well as a beautiful rooftop pool and deck with views of the ocean, great staff (friendly and helpful). They stored our luggage as we arrived early and didn't need to leave until late.
Stayed 2 nights in Oct 2024

10/10 Excellent

Aguibou

Liked: Cleanliness, staff & service, amenities
The WiFi…
Stayed 3 nights in Dec 2024

10/10 Excellent

laura

Liked: Cleanliness, amenities, property conditions & facilities, communication
The receptionist was amazing assisted in getting us a taxi to the hotel very friendly and courteous!!!!!
Stayed 2 nights in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

A clean luxyru hotel with a nice pool area

A cool luxury hotel. The balcony was nice and had a good view. The pool area was very nice and clean. The shower and toilet were very good. The bed was very good and big! The hot tub in the room was a bit dirty, so we didnt use it. In the room wifi was very weak, sometimes not at all (could be due to windy weather) Location a bit weak for our needs.
Stayed 2 nights in Jan 2025