Santuario Playa

Pet-friendly hotel connected to a shopping centre in Playa del Carmen with free breakfast

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Where to?

Dates

November 2025

23

December 2025

Presidential Suite | 1 bedroom, premium bedding, iron/ironing board, travel cot

Just steps from Playa del Carmen Main Beach, Santuario Playa offers a tranquil atmosphere with free continental breakfast, a pool, scenic garden, rejuvenating spa, helpful staff, in-room WiFi, and a convenient snack bar/deli.

Very good

Popular amenities

Spa
24/7 front desk
Housekeeping
Pet-friendly

Room options

Check availability for these dates

Tonight

Nov 23 - Nov 24

Tomorrow

Nov 24 - Nov 25

All rooms

2 beds

3+ beds

Showing 4 of 4 rooms

Master Suite 2 Double Beds

Very good

Highlights

Air conditioning

LCD TV

Separate bedroom

Premium bedding

Ceiling fan

Private bathroom

Shared/communal kitchen

Digital channels

455 sq ft
1 bedroom
City view
Sleeps 4
2 Double Beds

1 bedroom, premium bedding, iron/ironing board, travel cot

Presidential Suite

Very good

Highlights

Air conditioning

LCD TV

Separate bedroom

Premium bedding

Ceiling fan

2 bathrooms

Private bathroom

Shared/communal kitchen

764 sq ft
2 bedrooms
City view
Sleeps 6
2 Double Beds and 1 King Bed

Single Bed in Female Dormitory Room Hostel

Highlights

Separate dining area

Air conditioning

LCD TV

Separate bedroom

Premium bedding

Ceiling fan

Shared/communal kitchen

Digital channels

764 sq ft
City view
Sleeps 2
5 Single Bunk Beds

Single Bed in Male Dormitory Room Hostel

Highlights

Air conditioning

LCD TV

Separate bedroom

Premium bedding

Ceiling fan

Shared/communal kitchen

Digital channels

Wardrobe

764 sq ft
City view
Sleeps 2
5 Single Bunk Beds

About the area

Av. 1 Norte, #9, entre 24 y 26, Colonia Centro, Playa del Carmen, QROO, 77710

What's nearby

Quinta Avenida - 2 min walk - 0.2 km
Playa del Carmen Main Beach - 3 min walk - 0.3 km
Mamitas Beach - 3 min walk - 0.3 km
Quinta Alegría Shopping Mall - 3 min walk - 0.3 km
Playa del Carmen Maritime Terminal - 6 min drive - 1.8 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

‪La Vagabunda - ‬2 min walk
‪Kalamata - ‬2 min walk
‪Ambasciata d'Italia Ristorante - ‬1 min walk
‪La Vaca Gaucha - ‬1 min walk
‪Marmorata Tasting Room - ‬1 min walk

About this property

Santuario Playa

Hotel near Mamitas Beach

Located close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Santuario Playa provides free continental breakfast, a terrace and a garden. Treat yourself to a sports massage or other spa services. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a playground and a snack bar/deli.

Other perks include:

An outdoor pool, along with sunloungers
A round-trip airport shuttle (surcharge), concierge services and beach towels
A 24-hour front desk, luggage storage and smoke-free property
Tour/ticket information
Guest reviews give top marks for the helpful staff

Room features

All guest rooms at Santuario Playa have thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as free WiFi.

Extra amenities include:

Showers and free toiletries
32-inch LCD TVs with digital channels
Wardrobes/cupboards, communal kitchens and travel cots

Similar properties

Pool
Spa
Free WiFi
Air conditioning

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available
24-hour return airport shuttle on request for a surcharge

Food and drink

Free continental breakfast available daily 7:30 AM to 9:00 AM
Snack bar/deli

Things to do

Outdoor pool
Playground

Family friendly

Living room
Outdoor pool
Playground
Snack bar/deli
Travel cot

Conveniences

24-hour front desk
Luggage storage

Guest services

Concierge services
Housekeeping (daily)
Tour and ticket assistance
Turndown service

Outdoors

Beach towels
Garden
Picnic area
Pool loungers
Terrace

Spa

Couples treatment rooms
Deep-tissue massages
In-room massages
Sports massages

Accessibility

No lift

More

Mosquito nets
Smoke-free property

Room amenities

Bedroom

Premium bedding

Bathroom

Free toiletries
Shampoo
Shower
Soap
Toilet paper
Towels provided

Entertainment

32-inch LCD TV with digital channels

Food and drink

Shared kitchen access

More

Air conditioning
Ceiling fan
Free local calls
Iron/ironing board on request
Living room
Phone
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in fee: USD 16

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: USD 16

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 11 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 20 kg per pet)

Pets cannot be left unattended

Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

Airport shuttle fee: USD 178 per vehicle (return, maximum occupancy 7)
Pet fee: USD 11 per pet, per night
Service animals are exempt from fees
Early check-in fee: USD 16 (subject to availability)
Late check-out fee: USD 16 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Myko Playa Carmen Playa del Carmen

Hotel Myko Playa Carmen

Myko Playa Carmen Playa del Carmen

Myko Playa Carmen

Hotel Myko Playa Del Carmen Riviera Maya

Santuario Playa Hotel

Hotel Myko Playa Del Carmen

Santuario Playa Playa del Carmen

Santuario Playa Hotel Playa del Carmen

Frequently asked questions

Does Santuario Playa have a pool?

Yes, this property has an outdoor pool.

Is Santuario Playa pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 20 kg per pet. There's a fee of USD 11 per pet, per night. Service animals are exempt from fees.

How much is parking at Santuario Playa?

This hotel doesn't offer parking.

What time is check-in at Santuario Playa?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of USD 16 (subject to availability).

What time is check-out at Santuario Playa?

Checkout is at noon. Late checkout is available for USD 16 (subject to availability).

Does Santuario Playa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 178 per vehicle applies.

Where is Santuario Playa located?

Located in Downtown Playa del Carmen, this hotel is within a 5-minute walk of Mamitas Beach and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Playacar Golf Club are also within 3 mi (5 km).

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Santuario Playa Reviews

8.0

Very good

8.2

Cleanliness

9.2

Location

8.4

Staff & service

7.8

Eco-friendliness

7.6

Property conditions & facilities

8/10 Good

Raymond

30 Aug 2025

Disliked: Amenities, property conditions & facilities

Limited kitchen supplies would be helpful

Stayed 7 nights in Aug 2025

8/10 Good

Stanley

31 Jul 2025

Liked: Staff & service

Property was good. It had a pool. A little far away from the main attractions but overall an amazing room for the budget. One ac unit for a room this large can be insufficant. The rooms are large almost like an apartment. Overall an amazing experience.

Stayed 8 nights in Jul 2025

10/10 Excellent

Ruth

17 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

The place was clean, and everything worked well. The swimming pool was not big but clean so we were able to cool off after our activities. The breakfast options were very limited but not bad. However although we had a kitchen there were no kitchen utensils. Nonetheless we really liked our stay there.

Stayed 5 nights in Jul 2025

8/10 Good

Ophir Olivia

21 Apr 2025

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

Reception lady was the best! Room was switched on request and they were very accommodating to my needs.

Stayed 3 nights in Apr 2025

10/10 Excellent

tammy

6 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff, room was always clean. Breakfast was always delicious, pool was in shaded area of property so we chose to use the roof top pool across the street which was perfect. Also the beach was a block away as well as famous 5th Ave. Very ideal location with inexpensive accommodations. Simple and favorable property conditions with 24 hour staff. If your on a budget this place was great!

Stayed 7 nights in Feb 2025

10/10 Excellent

Viraf

2 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Normally when I go to Playa Del Carmen, I stay at all inclusive resorts nearby but often find myself going into town a lot. This time I opted to stay right in town. The double suite I got was large and spacious. The location was great. It was convenient to the beach and to 5th Ave and lots of dining options. The staff were really great too. I would definitely stay there again.

Stayed 7 nights in Mar 2025

8/10 Good

Clark lemuel

11 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Very friendly staff!

Stayed 2 nights in Jun 2023

8/10 Good

Sheila

5 Jul 2025

Liked: Cleanliness

I liked that this hotel looked very unique and it fit the vibe of the surrounding area. It was antique and very much jungle vibes. What I didn’t like was that our toilet was barely flushing and the sink water kept pooling up. however, we told the staff and they resolved the issue. Overall everybody was nice and we were treated nicely.

Stayed 6 nights in Jun 2025

8/10 Good

Chelsea

6 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great stay for a couple of nights

The room was comfortable but next to the washing so it’s quiet loud plus it’s bright in the room with the blinds down. Breakfast at Mr.waffle isn’t bad and worth a bite so no complaints!

Stayed 4 nights in Jan 2025

8/10 Good

Oleksii

15 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything is pretty good to stay for a while. Advantages is a kitchen in the property and walking distance to different beaches. At night is pretty loud until 12-12.30 am.

Stayed 5 nights in Feb 2025

8/10 Good

Jennifer

10 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The property is nice and close to everything but not quiet at night. Breakfast in the morn is great! Staff is really nice and helpful. There’s an odd odor as well, maybe the plants? Otherwise cute place.

Stayed 1 night in Jan 2025

4/10 Poor

Victoria's

28 Apr 2025

Disliked: Cleanliness, staff & service

Not a great area very noisy. No help

Stayed 2 nights in Apr 2025

10/10 Excellent

Paola

10 Aug 2024

Liked: Staff & service, property conditions & facilities

Good service

Stayed 8 nights in Jul 2024

6/10 Okay

Olivia

22 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Too much noise in the street untill 1 am, there are security video cameras but no keys or no ways to lock the door, anybody can come in wherever they want to. Overall, the staff is really welcoming, the areas are clean, the breakfast is delicious and the location is okay !

Stayed 2 nights in Nov 2024

8/10 Good

Edwin Alexis

25 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a very nice and cheap place! Thank you to the staff for all the facilities. Opportunity Areas: Wifi is not so good, sometimes it desconect for no reason.

Stayed 2 nights in May 2024

4/10 Poor

Juana

24 Feb 2025

Liked: Staff & service

Great location and excellent customer service

No hot water in room 201. Mirrors slightly dirty. Sheets/pillow cases smelled of body odor. No WiFi, no tv that worked. Good location, excellent customer service, made every effort to appease problems, was provided with free breakfast at nearby restaurant which was very yummy. Nice atmosphere, gardens. Rooms were larger than expected and nice. Bed and pillows were comfy for enjoyable sleep.

Stayed 2 nights in Feb 2025

10/10 Excellent

Jaseon

4 Aug 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Comfortable at home chill vybes

Stayed 1 night in Aug 2022

6/10 Okay

Francisco

26 Sept 2024

Liked: Staff & service

Good for the price never again

Stayed 2 nights in Sep 2024

4/10 Poor

Sankalpa

16 Jan 2025

There is no wifi, fridge didn’t work, they advertised as in hotel massage which is false, nobody speaks English in the hotel. Breakfast is Terrible!!!

Stayed 6 nights in Jan 2025

8/10 Good

Antonio Isai

17 Aug 2023

Liked: Cleanliness, staff & service, amenities

There are something in the property that should remodelate, like the doors but in general everthing is great

Stayed 1 night in Aug 2023

2/10 Terrible

RAUL

21 Jul 2023

Disliked: Staff & service

S

Stayed 1 night in Jul 2023

6/10 Okay

Ivan Blumenfeld

20 Nov 2023

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

Ran down property. Not recommendable. Good location but overall a bad stay.

Stayed 6 nights in Nov 2023

6/10 Okay

John

4 Mar 2025

Disliked: Amenities, property conditions & facilities

Wifi does not work in the bedrooms. They only cleaned twice in a 7 day stay although we had asked them on two different days to clean and said they would but didn’t. We booked an extra night with front desk at a certain price only to back to pay and it was a much higher then told. We didn’t extend our stay.

Stayed 7 nights in Feb 2025

10/10 Excellent

Kayleigh

8 Feb 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved staying here. Originally booked for 1 night and ended up booking 3 more nights. Very chill atmosphere, it is noisy at night from the street and the music, so if you’re a light sleeper bring ear plugs. Breakfast was wonderful. Only issues were a little more language barrier than I’d have thought, no lights for each bunk, so hard to do anything if anyone is sleeping and 1 toilet for 10 people. But overall AMAZING stsy!

Stayed 2 nights in Feb 2023