10/10 Excellent
Rosemary
Travelled with family, Travelled with partner
9 May 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visited this hotel 35 years ago, needless to say, so much of the surrounding area has changed. But the hospitality and feel of this quiet little gem was remarkable. The front desk staff did an exemplary job of giving assistance in a variety situations. The wait staff for breakfast were quick, efficient and friendly. There was a security guard on hand at all hours. The cleaning staff was friendly and for the most part invisible. The rooms are quite zen and clean. We had a spectacular view of the ocean. The hotel provided beach chairs, umbrellas, clean beach towels each day, and great little open air grass topped shade huts. Each room had wi-fi and television that took a little work to figure out but the staff was more than happy to quickly assist. The open air restaurant offered an incredible view and fine options for an inclusive breakfast. I can't emphasize enough how welcome the staff made us feel, quite refreshing after a
an action packed day of travel. I say this hotel is a gem and I couldn't be more sincere. This area of Mexico has been inundated with massive high rise swank glittery hotels/resorts that tend to feel sterile. The Pelicano hotel is a throw back to the day when going on vacation was meant to be relaxing and the people who were responsible for your comfort actually cared. If you are looking for an intimate and friendly stay without all the
hype, this is your hotel. Keep in mind, it is still the Mexican Riviera and it is at times noisy, but worth it.
Rosemary
Stayed 6 nights in Apr 2024