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Frequently asked questions

Does Casa Ticul Hotel Boutique 5Th Av have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at ?

As of 29 Mar 2023, prices found for a 1-night stay for 2 adults at on 30 Mar 2023 start from ₹3,276.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Casa Ticul Hotel Boutique 5Th Av pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Ticul Hotel Boutique 5Th Av?

This property doesn't offer parking.

What time is check-in at Casa Ticul Hotel Boutique 5Th Av?

Check-in is from 3:00 PM - midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Casa Ticul Hotel Boutique 5Th Av?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Casa Ticul Hotel Boutique 5Th Av provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Casa Ticul Hotel Boutique 5Th Av located?

Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Mamitas Beach and Mario Villanueva Stadium Madrid are also within 10 minutes.



Very good

Rating 10 - Excellent. 321 out of 619 reviews" "
" "10 - Excellent 52%
Rating 8 - Good. 178 out of 619 reviews" "
" "8 - Good 29%
Rating 6 - Okay. 71 out of 619 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 21 out of 619 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 28 out of 619 reviews" "
" "2 - Terrible 5%




Staff & service




Property conditions & facilities




10/10 Excellent


Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2023

6/10 Okay


Disliked: Staff & service
Basic hostel-like hotel situated on the busy tourist walking street, 5th Avenue. No elevator. Close to everything.
Stayed 5 nights in Mar 2023

4/10 Poor


Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No elevator, no blanket for the bed, no bedside lights, property looked worn down. Needs to close and renovate.
Stayed 1 night in Mar 2023

2/10 Terrible


Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Basically, this hotel contradicted all of its positive reviews. The shower had MOLD in and around the space, there was absolutely zero hand soap so we had to buy basic hygienic items at a liquor store, and the "continental" breakfast was a huge joke - Each day, you were strictly given 2 scrambled eggs, 2 slices of white bread, a small pre-made coffee and a glass of orange juice. Very misleading and "continental" should be removed from the list of amenities it provides online. It's just a small, basic pre-made breakfast. The only thing that was likable about this hotel was the location. Right in the heart of downtown, so restaurants and other sights are mostly walking distance. Overall, we stayed at 3 hotels during our visit to Cancun, and easily this was the most grotesque hotel we've stayed at...ever. We let front desk staff know of this feedback, and they absolutely agreed, however, it's widely known that management is the issue for why the quality of everything reeks here. Avoid at all costs.
Stayed 2 nights in Feb 2023

6/10 Okay

Hector manuel Alvarado

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The location is great. Although you're in the 5th ave. If you have your windows closed you dont hear noises. The cleaning is good, blanquets policies are weird, also the places is not maintained constantly so dont expect to much0
Stayed 6 nights in Jan 2023

2/10 Terrible


Travelled with group
Liked: Amenities
Disliked: Cleanliness
I’m not one to complain, but this time, I have to. We stayed for one night due to flight changes. But when our group arrived we only had one room due to a pipe leak and not two.We were moved to another place down the street that was discussing and had bed bugs when we checked. My husband and I went back to our friends room and stayed on there double bed with them. You can only imagine the sleep we had. These rooms were booked long before our arrival. We were travelling for 16 hours and arrived to this mess at 2:30 am. Not to mention how none of us showered when got up because the room was dirty and smelt like mould and musty. Will never stay there again!

8/10 Good


Travelled with family
Liked: Staff & service
Easy access to 5th Avenue shopping and restaurants. The hotel is a bit run-down, but the hotel staff was warm and helpful. No blankets on the beds was a bit of a surprise. Only a sheet. The breakfast was cooked to order in a fun setting.
Stayed 1 night in Dec 2022

2/10 Terrible


Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay


Liked: Room comfort
Stayed 3 nights in Nov 2022

4/10 Poor


Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No hot water some times no water at all bad wifi cable doesn’t work, I’m general the whole building needs a renewal.
Stayed 5 nights in Nov 2022