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Grand Hyatt Playa Del Carmen Resort

Photo gallery for Grand Hyatt Playa Del Carmen Resort

Exterior
On the beach, white sand
On the beach, white sand
4 outdoor pools, open 8:00 AM to 8:00 PM, pool cabanas (surcharge)
4 outdoor pools, open 8:00 AM to 8:00 PM, pool cabanas (surcharge)

Overview of Grand Hyatt Playa Del Carmen Resort

Grand Hyatt Playa Del Carmen Resort

5.0 star property

4.4/5 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Pet-friendly
  • All-inclusive
  • Laundry
Map
1a Avenida esquina Calle 26, Colonia Centro, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationQuinta Avenida1 min walk
  • Popular LocationPlaya del Carmen Main Beach6 min walk
  • Popular LocationMamitas Beach7 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive

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Room, 1 King Bed, Pool Access (Mini Pool)

  • 38 sq m
  • Studio
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 37 sq m
  • Studio
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds

  • 37 sq m
  • Studio
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed

  • 38 sq m
  • Studio
  • Sleeps 4
  • 1 King Bed

Swim Up Two Queen Beds

  • 38 sq m
  • Studio
  • Sleeps 4
  • 2 Queen Beds

Club Partial Ocean View Room With 1 King Bed

  • 38 sq m
  • Studio
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Club Room, 2 Queen Beds, Partial View

  • 38 sq m
  • Studio
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Oceanfront

  • 37 sq m
  • Studio
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Shower)

  • 37 sq m
  • Studio
  • Sleeps 4
  • 2 Queen Beds

Swim Up King Bedroom

  • 38 sq m
  • Studio
  • Sleeps 3
  • 1 King Bed

Partial Ocean View Room with 2 Queen Beds

  • 38 sq m
  • Studio
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Partial Ocean View Room with 1 King Bed

  • 37 sq m
  • Studio
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Ocean View

  • 37 sq m
  • Studio
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Ocean View

  • 37 sq m
  • Studio
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed

  • 76 sq m
  • Studio
  • Beach view
  • Sleeps 4
  • 1 King Bed

Club Room, 1 King Bed, Ocean View

  • 38 sq m
  • Studio
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Grand Suite King and Club Access

  • 57 sq m
  • Studio
  • Beach view
  • Sleeps 4
  • 1 King Bed

Club Room, 2 Queen Beds, Ocean View

  • 38 sq m
  • Studio
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Plunge Pool Suite King and Club Access

  • 57 sq m
  • Studio
  • Beach view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Pool Access (Mini Pool)

  • 37 sq m
  • Studio
  • Sleeps 4
  • 2 Queen Beds

About this area

Playa del Carmen

Located on the beach, Grand Hyatt Playa Del Carmen Resort is in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen with good shopping. The area's natural beauty can be seen at Mamitas Beach and popular attractions include Xplor Theme Park and Xcaret Eco Theme Park. Travelling with kids? Consider Xaman Ha Aviary and Cenote Chaak Tun. Scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with ziplining and hiking/biking trails nearby.

What's nearby

  • Quinta Avenida - 1 min walk
  • Playa del Carmen Main Beach - 6 min walk
  • Mamitas Beach - 7 min walk
  • Pier Navega - 7 min walk
  • Nuestra Senora del Carmen Catholic Church - 10 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

About this property

Grand Hyatt Playa Del Carmen Resort

Upscale aparthotel on the beach, with 4 outdoor swimming pools

Property Location
With a stay at Grand Hyatt Playa Del Carmen Resort, you'll be centrally located in Playa del Carmen, steps from Mamitas Beach Club and Quinta Avenida. This 5-star hotel is 1.3 mi (2.1 km) from Playa del Carmen Maritime Terminal and 7 mi (11.3 km) from Xcaret Eco Theme Park.

Rooms
Make yourself at home in one of the 314 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Rooms have private furnished balconies. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a steam room, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
Enjoy international cuisine at The Grill at 1 26, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. Full breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Grand Hyatt Playa Del Carmen Resort offers 314 accommodations with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies. 47-inch Flat-screen televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna, a 24-hour fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cenote Spa has 8 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

All-inclusive details

All-inclusive room rates at Grand Hyatt Playa Del Carmen Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Beach

  • On the beach

Pool/Spa

  • 4 outdoor pools
  • Sunloungers
  • Umbrellas
  • Hot tub
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • 8 treatment rooms
  • Body treatments
  • Body scrubs
  • Reflexology
  • Aromatherapy
  • Facials
  • Body wraps
  • Hydrotherapy
  • Manicures and pedicures

Internet

  • Free WiFi

Parking and transport

  • Valet parking on site (USD 20 per day)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 9:00 AM to 6:00 PM
  • Airport shuttle on request

Family friendly

  • Free cot/infant bed
  • Children's pool
  • Playground
  • Babysitting (surcharge)
  • Kids' club (surcharge)

Restaurants on site

  • Sushi 'n' Raw Bar
  • La Cocina

Food and drink

  • Coffee/tea maker

Dining

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 36 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Minibar
  • Snack bar/deli
  • Coffee/tea in a common area
  • Room service available

Bedrooms

  • Bed sheets provided
  • Alarm clock
  • Rollaway/extra beds: USD 55.0 per night

Bathrooms

  • Shower
  • Rainfall shower head
  • Slippers
  • Dressing gowns
  • Hairdryer
  • Free toiletries

Entertainment

  • 47-inch flat-screen TV with cable/satellite service
  • Games room
  • iPod docking station
  • MP3 docking station

Outdoor areas

  • Furnished balcony
  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry service
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals exempt from fees
  • Pet friendly
  • USD 100 per pet per stay
  • 1 per room (up to 49 lbs)
  • Welcoming cats and dogs only
  • Food and water bowls, an off-lead area and pet-sitting services are available

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Lift
  • In-room accessibility
  • Roll-in shower
  • Soundproofing
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible fitness centre
  • Wheelchairs available on site
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Laptop-compatible safe
  • Free newspapers (reception)

Location highlights

  • Near the sea
  • In the city centre
  • In the entertainment district

Things to do

  • 24-hour fitness centre
  • Yoga classes on site
  • Free bike hire on site
  • Pilates classes on site
  • Aerobics classes on site
  • Snorkelling nearby
  • Zip-lining nearby
  • Scuba diving nearby
  • Golf nearby
  • Sailing nearby
  • Skydiving nearby
  • Hiking/biking trails nearby
  • Theme parks nearby
  • Waterskiing nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 314 rooms
  • 5 floors
  • Built in 2014
  • Connecting/adjoining rooms avaliable

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