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BALAM Playa - 15 Th. Ave

Photo gallery for BALAM Playa - 15 Th. Ave

Private beach nearby, beach bar
Family Studio Suite | Individually decorated, individually furnished, free WiFi, bed sheets
Shower, hair dryer, heated floors, towels

Overview of BALAM Playa - 15 Th. Ave

BALAM Playa - 15 Th. Ave

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Parking available
  • Bar
  • Housekeeping
15 Avenida Nte Centro, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationQuinta Avenida4 min walk
  • AirportPlaya Del Carmen, Quintana Roo (PCM)5 min walk
  • Popular LocationPlaya del Carmen Main Beach6 min walk
  • Popular LocationMamitas Beach17 min walk

Room options

About this area

Playa del Carmen

Located near a private beach, BALAM Playa - 15 Th. Ave is in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen. Xcaret Eco Theme Park is a popular attraction and the area's natural beauty can be seen at Playa del Carmen Main Beach and Maroma Beach. Xaman Ha Aviary and Cenote Chaak Tun are also worth visiting.

What's nearby

  • Quinta Avenida - 4 min walk
  • Paseo del Carmen - 5 min walk
  • Playa del Carmen Main Beach - 6 min walk
  • Playa del Carmen Maritime Terminal - 6 min walk
  • Mamitas Beach - 17 min walk


  • Pollos el Pechugon - 2 min walk
  • Burger Playa - 2 min walk
  • Marley Coffee - 2 min walk
  • Tacos Gomez - 1 min walk
  • Restaurant Chilito Rojo - 1 min walk

About this property

BALAM Playa - 15 Th. Ave

Hotel located in Downtown Playa del Carmen
Close to Playa del Carmen Main Beach, BALAM Playa - 15 Th. Ave provides amenities such as a beach bar. Stay connected with free in-room WiFi.
Additional perks include:
  • Self-parking (surcharge), a porter/bellboy and a 24-hour front desk
  • Luggage storage
Room features
All 20 individually furnished rooms have thoughtful touches such as first-run films and air conditioning, in addition to amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with heated floors and showers
  • 40-inch Smart TVs with Netflix, streaming services and premium channels
  • Wardrobes/cupboards, full-sized fridge/freezers and first-run films


English, Spanish

Property amenities


  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 10 per day)
  • On-site parking includes off-street options
  • Off-site parking within 164 ft (USD 10 per day)
  • Street parking available

Food and drink

  • 1 beach bar

Family friendly

  • Full-sized fridge


  • Lockers available

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop


  • This property does not have any lifts


  • Designated smoking areas

Room amenities


  • Air conditioning
  • Bed sheets
  • Ceiling fan


  • Hairdryer (on request)
  • Heated floor (bathroom)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels


  • 40-inch smart TV
  • TV channels
  • First-run films
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Fridge


  • Access via exterior corridors
  • Individually decorated
  • Individually furnished

Similar properties

See similar properties



Check-in from 3:00 PM - anytime


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets are allowed for an extra charge of USD 5 per pet, per day

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Uncovered self-parking fee: USD 10 per day
  • Nearby parking fee: USD 10 per day (164 ft away)
  • Pet fee: USD 5 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Property registration number HSR190307TC4

We should mention

This property does not have any lifts

Property is also known as

BALAM Playa - 15 Th. Ave Hotel
BALAM Playa - 15 Th. Ave Playa del Carmen
BALAM Playa - 15 Th. Ave Hotel Playa del Carmen

Frequently asked questions

Is BALAM Playa - 15 Th. Ave pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 5 per pet, per day.

How much does it cost to stay at ?

As of 25 Mar 2023, prices found for a 1-night stay for 2 adults at on 31 Mar 2023 start from ₹2,744.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at BALAM Playa - 15 Th. Ave?

Self-parking is available for USD 10 per day.

What time is check-in at BALAM Playa - 15 Th. Ave?

Check-in is from 3:00 PM - anytime.

What time is check-out at BALAM Playa - 15 Th. Ave?

Checkout is at noon.

Where is BALAM Playa - 15 Th. Ave located?

Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Mercado Playa del Carmen and Paseo del Carmen are also within 5 minutes.

Can I cancel my reservation for free at BALAM Playa - 15 Th. Ave and receive a full refund?

Yes, BALAM Playa - 15 Th. Ave offers free cancellation on select room rates, because flexibility matters! Please refer to BALAM Playa - 15 Th. Ave cancellation policy on our site for more details about any exclusions or requirements.


Rating 10 - Excellent. 4 out of 32 reviews" "
" "10 - Excellent 13%
Rating 8 - Good. 8 out of 32 reviews" "
" "8 - Good 25%
Rating 6 - Okay. 8 out of 32 reviews" "
" "6 - Okay 25%
Rating 4 - Poor. 4 out of 32 reviews" "
" "4 - Poor 13%
Rating 2 - Terrible. 8 out of 32 reviews" "
" "2 - Terrible 25%




Staff & service




Property conditions & facilities




2/10 Terrible

Adriana Denis Arreola

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
False advertisement. The rooms did not have air conditioning. It said no smoking and our neighbors were smoking and smoke went into our room. Beds were awful! The worst thing was that the beds had bed bugs. Found them in the morning of our last night!
Stayed 5 nights in Mar 2023

8/10 Good

Wilbert, Kelowna

Liked: Cleanliness
The property was central to many things, and restaurants, laundry services, convenience stores were all within a block or so. There was a nearby club so if you are a light sleeper bring earplugs. The hot water takes a long time but that's not an issue if you do cold showers to wake up. Overall good value if you value location over other factors.
Stayed 6 nights in Mar 2023

2/10 Terrible


Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water, you can hear outside birds singing all day and night but gets terrible around 4 in the morning waking you up without getting any rest. No hot water, no internet connection as specified on their hotel description, see through curtains so everyone passing by can see inside your room, no amenities, a motel would of been a better choose than here. We asked the hotel staff to help fix the hot water issue and was not fixed, we asked to see if we can have a different room and were ignored. No house keeping, we went for an all day tour and we were hopping to have the room made and at least soap to shower and the hot water fixed but we didn't.
Stayed 2 nights in Mar 2023

4/10 Poor

Katia Natalia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No me gusto el hotel. La alberca siempre estaba sucia, pero el personal siempre fue muy amable.

8/10 Good

robert, Hamilton

Travelled with family
Liked: Cleanliness
The hotel was close to a loud dance club. Which made it hard to sleep
Stayed 1 night in Feb 2023

8/10 Good


Stayed 7 nights in Dec 2022

4/10 Poor


Travelled with partner
Liked: Staff & service
we had black mold on the closet wall and the window in the bathroom was missing the glass so noise was bad but I had ear plugs, and if someone wanted to get into your room it would be easy to use a credit card to open no dead bolt locks, everything you need is close by including beach two blocks away.

2/10 Terrible


Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
Put in a room that had no glass in the window, and they hit it behind a curtain. They wouldn’t switch my room, that area is not a safe area at night at all, and the hotel is near one of the loudest clubs that play electronic music till 3 in the morning. STAY AWAY FROM THIS HOTEL Or you will be sorry
Stayed 8 nights in Nov 2022

2/10 Terrible


Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nasty place! Hair on the bed, walls stained of some liquid god knows what, room smelling like bad. Pictures are not accurate.
Stayed 1 night in Nov 2022

6/10 Okay


Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
This property is very close to 5th avenue and there's a lot of little local restaurants really close that are absolutely fantastic. I would recommend this hotel to most budget travellers BUT with a caveat: there's a night club a half block away that plays obnoxiously loud music that shakes the walls of the hotel until after 3am. If you are in Playa to party, this hotel is for you, if you're there to relax and get any amount of sleep, it might not be your best option.