Phoenix Hotel

3.5 star property
Victorian London hotel in London City Centre with a 24-hour front desk

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Phoenix Hotel

Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Restaurant
Reception
Shower, free toiletries, hair dryer, towels

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
The price is ₹11,850
Price available on 03/11/2024
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Room options

Available filters for rooms
Showing 8 of 8 rooms

Executive Twin Room

Highlights

Heating
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

Small Double

Highlights

Heating
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 1
  • 1 Double Bed

Executive Double Room

Highlights

Heating
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Standard Single Room (1 Single Bed)

Highlights

Heating
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 2 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Double Room, 1 Double Bed

Highlights

Heating
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 2 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Triple Room

Highlights

Heating
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 2 sq m
  • Sleeps 3
  • 3 Single Beds

Standard Twin Room, 2 Single Beds

Highlights

Heating
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 2 sq m
  • Sleeps 3
  • 2 Single Beds

Standard Quadruple Room, 1 Bedroom

Highlights

Heating
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 2 sq m
  • Sleeps 4
  • 4 Single Beds

Similar properties

About the area

Map
1-8 Kensington Gardens Square, London, England, W2 4BH

What's nearby

  • Hyde Park - 17 min walk
  • Kensington High Street - 19 min walk
  • Marble Arch - 5 min drive
  • Royal Albert Hall - 5 min drive
  • Oxford Street - 7 min drive

Getting around

  • Bayswater Underground Station - 3 min walk
  • London Paddington Station - 15 min walk
  • Heathrow Airport (LHR) - 41 min drive

Restaurants

  • ‪Joe & the Juice - ‬4 min walk
  • ‪Bayswater Arms - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Gold Mine - ‬2 min walk
  • ‪Four Seasons - ‬3 min walk

About this property

Phoenix Hotel

Hotel near Hyde Park
Close to Kensington Palace and Kensington Gardens, Phoenix Hotel provides dry cleaning/laundry services, a bar and a restaurant. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Smoke-free property, luggage storage and a computer station
  • A 24-hour front desk, a banquet hall and free newspapers
  • 1 meeting room, a lift and concierge services
  • Guest reviews say great things the breakfast, overall value and helpful staff
Room features
All 125 rooms offer comforts such as free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Electric kettles, heating and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Accessibility

  • Lift

More

  • 6 floors
  • Banquet hall
  • Built in 1854
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:30 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

Phoenix Hotel Hotel
Best Western Phoenix Hotel London
Best Western Phoenix London
Hotel Best Western Phoenix
Phoenix Hotel Best Western
Phoenix Hotel London
Phoenix London
Phoenix Hotel London England
Phoenix Hotel London, England
Phoenix Hotel London
Phoenix Hotel Hotel London

Frequently asked questions

Is Phoenix Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Phoenix Hotel?

As of 31 Oct 2024, prices found for a 1-night stay for 2 adults at Phoenix Hotel on 3 Nov 2024 start from ₹11,849.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Phoenix Hotel?

This property doesn't offer parking.

What time is check-in at Phoenix Hotel?

Check-in start time: 1:30 PM; check-in end time: anytime.

What time is check-out at Phoenix Hotel?

Checkout is at 11 AM.

Where is Phoenix Hotel located?

Located in London City Centre, this hotel is within a 10-minute walk of Queensway and Kensington Gardens. Kensington Palace and Paddington Central are also within 15 minutes. Bayswater Underground Station is only a 3-minute walk and Queensway Underground Station is 6 minutes.

Phoenix Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 493 out of 1006 reviews" "
Rating 8 - Good. 406 out of 1006 reviews" "
Rating 6 - Okay. 84 out of 1006 reviews" "
Rating 4 - Poor. 11 out of 1006 reviews" "
Rating 2 - Terrible. 12 out of 1006 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Phil

Travelled with partner
Liked: Cleanliness, staff & service
It was a nice hotel but it was like a Furness! Couldn't cool the room down even though the radiator was off and it was cool outside as the windows didn't open very far and there was no air conditioning.
Stayed 1 night in Oct 2024

6/10 Okay

Stamatina

Business traveller
It’s fine, a typical London hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Markku

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a little small even for a a double room. Otherwise everything else was great, close to lots of options for food, close walk to 3 different train stations, and staff was friendly and helpful.
Stayed 8 nights in Oct 2024

6/10 Okay

Eriola

Business traveller
Liked: Cleanliness
Nice room but so hot I had to keep the window opened all night !!! A ridiculous waste of energy when it’s fairly cold outside. The bathroom air ventilator is so excessively loud I was woken in the early hours of the morning by somebody upstairs … it was so loud the door was vibrating!
Stayed 2 nights in Oct 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Phoenix Hotel is a very good hotel in the area near Notting Hill. Very close to transport and a nice walk to Kensington Gardens and Hyde Park. Excellent breakfast options.
Stayed 4 nights in Sep 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! So easy to get around, staff were friendly, some reviews mention how small the small double room is and I was prepared, but for one person, it was totally all I needed! The bed was comfy, I slept well. Great value if you're not looking to spend excessive money, but want to stay central to activities in London. I will absolutely stay here again!
Stayed 4 nights in Sep 2024

10/10 Excellent

Dana Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first visit to London, Phoenix Hotel made it incredibly comfortable and welcoming.
Stayed 6 nights in Sep 2024

10/10 Excellent

Brian, Hawthorne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location nothing hills very quiet area. Staff very professional so clean. Very quit I can sleep like a baby. I will recommend this hotel to anyone.
Stayed 18 nights in Sep 2024

10/10 Excellent

Andres

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and safe area … Easy access to train and street with lots of options to eat
Stayed 3 nights in Sep 2024

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I stayed in was comfortable but quite small. The bathroom was a tight squeeze for me (at 5 foot), so be aware of this if you are tall or somewhat heavy. On the plus side, the breakfast was part of the room price, so no need to head out early to find something to eat. The location is less than a 5 minute walk from a variety of restaurants and food shops. And there are 2 tube stations and a bus line less than 10 minutes away.
Stayed 4 nights in Sep 2024

6/10 Okay

Charles, Atlanta

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I've never seen a bathroom that small. I could sit on the toilet with both shoulders touching the walls beside me. I was in room 114, and the bathroom was smaller than the shower in other hotels. My shower was so small i could barely wash my legs and feet. I'm 6'5'' and the bathroom door is about 6'2''. Watch your head! The bed was smaller than a twin in the US. But the breakfast was edible and the deli meats made it better. The Phoenix is near the Bayswater tube station in a good area near Notting Hill. I got a good deal, so i can't complain too much, but that room was way too small. My friend stayed in a different room with a slightly bigger bathroom. I would consider staying there again, but never in room 114.
Stayed 5 nights in Aug 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Lovely area.
Stayed 1 night in Aug 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very good other than the room was hot and there was no air conditioning. We had fans and 2 coolers that helped a little. It was very clean and well maintained. The area around the hotel was very safe and close to the underground. We would go back just maybe during cooler weather
Stayed 9 nights in Jul 2024

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a room with 4 twin beds on fourth floor and still had ample room to move around. Room was clean and the only thing that could have made it better was a mattress pad for the twin mattress as they were squeaky and firm. Breakfast was continental and not anything to rant about.
Stayed 2 nights in Jul 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and breakfast!
Stayed 2 nights in Jul 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Staff & service, property conditions & facilities
Our stay was great. Convenient location. My only issue was there is no air conditioning. Luckily the 3 nights we stayed the temperatures were only high's in the 70's.
Stayed 3 nights in Jul 2024

8/10 Good

Sandra

Stayed 6 nights in Jul 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Breakfast was a little basic.
Stayed 2 nights in Jul 2024

10/10 Excellent

Winnie

Stayed 1 night in Jun 2024

10/10 Excellent

Narcisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!! Awesome breakfas!Just one issue.
Stayed 4 nights in Jun 2024

8/10 Good

Kylie

Stayed 2 nights in Jun 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a quiet but great location, the Phoenix Hotel offers comfort at an affordable price. The single bedroom, although small was great for a couple of nights. The continental breakfast was very good. The staff were outstanding in their manner and care towards their guests different needs.
Stayed 2 nights in Jun 2024

10/10 Excellent

Elliot, Burbank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel. Room was small but ideal for a solo traveler, and appeared to have been recently remodeled. Quiet neighborhood with shops and food within a couple blocks’ walk.
Stayed 2 nights in Jun 2024

8/10 Good

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Really enjoyed my stay at the Phoenix Hotel. It was clean, quiet, in an excellent location and breakfast was great. The shower was strong and hot. Tea, coffee and biscuits in the room were also good. I was on my own and the room and bathroom were ample for me. Had I stayed with my partner, I would have found the room and bathroom a little cosy.
Stayed 3 nights in Jun 2024