Dear Gerard, Thank you for your feedback it is highly appreciated.We are pleased to know you had a good experience overall and hope to welcome you back soon.Warmest Regards,Hristina and The Novotel London Canary Wharf Family

Dear Taimoor,Thank you for taking the time to leave us such an excellent review. I am delighted to know you had a great experience and we look forward to welcoming you back for another wonderful stay.

Thank you Sofiya for this positive and constructive feedback. We hope to see you again soon.

thank you Gerard for this fantastic feedback. We hope to welcoming you back soon!

Dear Nathaniel, Thank you for taking the time to share your lovely experience with us. I am delighted to hear the team has been helpful and you had a comfortable stay. We hope to welcome you back for another wonderful experience.

Thank you Arunah for this great review. We hope to see you again soon.

Thank you Samuel for this fantastic feedback. We hope to welcoming you soon again.

Thank you for this 5/5 rating Emmanuel! We hope to see you again very soon.

Thank you for your wonderful review Tina! We're thrilled to hear that you had a great experience with us and that our reception staff set a welcoming tone for your stay. It's fantastic to know that you found them to be friendly, helpful, and informative. We're also glad that you enjoyed our hotel's location and the excellent views from our bar and restaurant.We appreciate your feedback regarding the hot buffet breakfast, and we apologize for any inconvenience you experienced. Rest assured, we will address this issue with our team to ensure improvements are made for future guests.We're delighted that you appreciated our support for London Marathon runners, and we would be honored to welcome you back for another stay in the future. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know. We look forward to seeing you again soon!

Thank you for your feedback Tousif. We'd like to clarify that we have an on-site restaurant and bar available for your convenience. Additionally, just steps away from our hotel, you'll find both Italian and Turkish dining options. Moreover, Canary Wharf, a vibrant hub with numerous restaurants, is only a 5-minute walk away. We hope this information helps, and we look forward to welcoming you back soon!

Thank you so much Jodi for this great feedback. We hope to welcoming you again soon!

Thank you Chris for this lovely review. We hope to see you again soon!

Thank you Obinna for this positive rating! See you again soon!

We're delighted to hear that you enjoyed the magnificent views from our 38th-floor bar and restaurant, as well as the relaxing amenities like the pool and saunarium. However, we apologise for the inconvenience with the TV service in your room and for any discomfort caused by the mattress. Your feedback is valuable, and we'll address these issues to ensure a better experience for our guests in the future. Thank you for sharing your thoughts with us, and we hope to welcome you back again soon.

We are sorry that you didn't enjoy your stay with us Florina. We hope you'll give us another chance in the future.

We're thrilled to hear that you enjoyed your stay with us! Thank you for your kind words and for making us your go-to hotel in Canary Wharf. We look forward to welcoming you back again soon!

Great 5* rating Thomas! Thank you so much for taking time to share your feedback.

Thank you so much Megan-rose for this great feedback. We're happy to hear that you enjoyed your stay and we hope to see you again soon!

We are delighted to hear you found The O2 to be the perfect location for easy access to your event! We hope to see you again soon!

Thank you James for you feedback. We Hope to welcoming you again soon!

We're surprised to hear about your experience and apologise for any inconvenience. Providing exceptional service is our priority, and we'll address this immediately Lito. We hope to see you again in the future.

Thank you Karey Anne for this fantastic feedback. We hope to see you again soon!

Thank you Jacob for sharing your feedback.We apologise if your complimentary water was not refilled.We hope to see you again soon.

Thanks for your feedback Shasy. We hope you'll give us another chance in the future.

Thank you Adam for sharing your feedback. We deeply apologise for the wifi issue. We experienced an unexpected outage totally out of our control which affected everyone at the hotel.We hope you'll give us another chance in the future.

Thanks Siantel for this fantastic rating!We hope to welcoming you back soon.

Thank you Greg for your feedback. It's great to hear that you enjoyed your time with us.We allocate one lift on Saturday night for guests visiting the bar to avoid long queue at reception. Sorry if this has caused you to wait a bit longer than expected.See you again soon!

Thank you Victoria for this beautiful review. It's great to hear that we are your favourite hotel. See you again soon!

Thank you Keisha for your great rating! See you again soon!

Thank you Imani for this positive rating.We hope to see you again soon.

Thank you Amy for this fantastic feedback.We are glad that our staff managed to find your belongings.We hope to see you again soon.

Thank you Aaliyah for this 5/5 rating! We hope to see you again soon.

Thank you for leaving us a rating Rosie. We hope to see you soon again!

Thanks Paris for this positive rating. We hope to welcoming you again soon

Thank you Scott for this detailed and positive review. We're glad that you enjoyed your stay and we hope to see you again soon!

Thank you for your positive rating Olga. See you again soon!

Thank you Bethany for this fantastic rating! See you soon!

Thank you for your positive rating Anne! We hope to see you soon.

Thank you so much Tracy for this amazing review. We're looking forward to welcoming you back!

Thank you Lauren for your positive rating. We hope to see you again soon.

Thank you Andy for your 10/10 review!We hope to see you again soon.

Thank you Nisha for sharing your positive experience!

Thank you Paul for your feedback. We strive to provide clear communication and assistance to all our guests. We'll make sure to address this issue promptly and ensure better clarity in our communication in the future.

Great 5/5 rating, thank you Scott. We hope to see you again soon!

Thank you for your feedback Przemyslaw, we are glad that you enjoyed our vires bar closes later on the weekends due to the higher demand.We hope to see you again soon.

Thank you Philip for this beautiful review! We're looking forward to welcoming you again in the future