Dear Andy,Thank you for taking a moment to share your experience with perfect score. I am glad to see that you had an overall pleasant stay. This feedback will motivate them to keep up the good job for sure. We very much hope to have the pleasure of welcoming you back to Hilton London Tower Bridge in the not too distant future. Remaining at your disposal for further assistance or information.Sincerely,Murat AhmetGuest Relations Manager

Dear Greta,Thank you for taking a moment to share your experience with perfect score. I am glad to see that you had an overall pleasant stay. This feedback will motivate them to keep up the good job for sure. We very much hope to have the pleasure of welcoming you back to Hilton London Tower Bridge in the not too distant future. Remaining at your disposal for further assistance or information.Sincerely,Murat AhmetGuest Relations Manager

Dear Jeremy,Thank you for taking the time to share your experience at Hilton London Tower Bridge. We're delighted to hear that you enjoyed your stay with us and that our convenient location near London Bridge station suited your needs perfectly.We agree that the Thames river boat from London Bridge pier offers a scenic and enjoyable way to travel east or west, providing a refreshing alternative to the tube. It's great to hear that you took advantage of this option during your time in London.At Hilton, we take pride in delivering a high standard of quality and service to our guests, and we're pleased that you found our hotel to be consistent with your expectations of the Hilton brand.We truly appreciate your positive feedback and recommendation. Should you find yourself back in the area, we would be honored to welcome you back to Hilton London Tower Bridge for another memorable stay.Warm regards,

Dear Sophie,Thank you for taking a moment to share your experience with perfect score. I am glad to see that you had an overall pleasant stay. This feedback will motivate them to keep up the good job for sure. We very much hope to have the pleasure of welcoming you back to Hilton London Tower Bridge in the not too distant future. Remaining at your disposal for further assistance or information.Sincerely,Murat AhmetGuest Relations Manager

Dear Miguel,Thank you for taking a moment to share your experience. I am glad to see that you had an overall pleasant stay. This feedback will motivate them to keep up the good job for sure. We very much hope to have the pleasure of welcoming you back to Hilton London Tower Bridge in the not too distant future. Remaining at your disposal for further assistance or information.Sincerely,Murat AhmetGuest Relations Manager

Dear Rashiul,Thank you for taking a moment to share your experience with perfect score. I am glad to see that you had an overall pleasant stay. This feedback will motivate them to keep up the good job for sure. We very much hope to have the pleasure of welcoming you back to Hilton London Tower Bridge in the not too distant future. Remaining at your disposal for further assistance or information.Sincerely,Murat AhmetGuest Relations Manager

Dear Sandra,Thank you for taking a moment to share your experience with perfect score. I am glad to see that you had an overall pleasant stay. This feedback will motivate them to keep up the good job for sure. We very much hope to have the pleasure of welcoming you back to Hilton London Tower Bridge in the not too distant future. Remaining at your disposal for further assistance or information.

Dear Michael,Thank you for taking the time to rate us online. Please accept our sincere apology if your stay was not up to your expectation. Kindly send us more details (room number, date of stay) on our hotel email address lontb_guestrelations@hilton.com in order to investigate and take the necessary actions.We hope that what happened will not prevent you from staying with us again and look forward to welcoming you back soon.Kind Regards,Murat AhmetGuest Relations Manager

Dear James,Thank you so much for taking the time to share your feedback with us. We're delighted to hear that you had such a fantastic experience during your recent stay at Hilton London Tower Bridge!It's wonderful to hear that our hotel's prime location near London Bridge station, the Thames, Tower Bridge, and Borough Market met your expectations. We strive to provide our guests with convenient access to all the vibrant attractions London has to offer, and we're thrilled that you found our location to be so convenient.We're also pleased that you found our modern rooms and super comfy beds to your liking. Providing a comfortable and relaxing environment for our guests is one of our top priorities, and we're thrilled that we succeeded in making your stay enjoyable.Thank you once again for choosing Hilton London Tower Bridge. We hope to have the pleasure of welcoming you back for another memorable stay in the near future!Warm regards,

Dear Stephen,Thank you for taking a moment to share your experience with perfect score. I am glad to see that you had an overall pleasant stay. This feedback will motivate them to keep up the good job for sure. We very much hope to have the pleasure of welcoming you back to Hilton London Tower Bridge in the not too distant future. Remaining at your disposal for further assistance or information.Sincerely,Murat AhmetGuest Relations Manager

Dear Darian,Thank you for taking a moment to share your experience with perfect score. I am glad to see that you had an overall pleasant stay. This feedback will motivate them to keep up the good job for sure. We very much hope to have the pleasure of welcoming you back to Hilton London Tower Bridge in the not too distant future. Remaining at your disposal for further assistance or information.

Dear Stephanie,Thank you for taking a moment to share your experience with perfect score. I am glad to see that you had an overall pleasant stay. This feedback will motivate them to keep up the good job for sure. We very much hope to have the pleasure of welcoming you back to Hilton London Tower Bridge in the not too distant future. Remaining at your disposal for further assistance or information.Sincerely,Murat AhmetGuest Relations Manager

Dear Joanne,Thank you for taking a moment to share your experience with perfect score. I am glad to see that you had an overall pleasant stay. This feedback will motivate them to keep up the good job for sure. We very much hope to have the pleasure of welcoming you back to Hilton London Tower Bridge in the not too distant future. Remaining at your disposal for further assistance or information.Sincerely,Murat AhmetGuest Relations Manager

Dear David,Thank you for taking a moment to share your experience with perfect score. I am glad to see that you had an overall pleasant stay. This feedback will motivate them to keep up the good job for sure. We very much hope to have the pleasure of welcoming you back to Hilton London Tower Bridge in the not too distant future. Remaining at your disposal for further assistance or information.Sincerely,Murat AhmetGuest Relations Manager

Dear Guest,Thank you for taking a moment to share your experience with perfect score. I am glad to see that you had an overall pleasant stay. This feedback will motivate them to keep up the good job for sure. We very much hope to have the pleasure of welcoming you back to Hilton London Tower Bridge in the not too distant future. Remaining at your disposal for further assistance or information.Sincerely,Murat AhmetGuest Relations Manager

Dear Atul, Thank you so much for taking the time to rate us. We are glad to see that you enjoyed your stay with us. We are looking forward to welcoming you back to our property very soon. Warm regards, Guest Relations Team

Dear Ant,Thank you for taking the time to share your feedback following your recent stay at Hilton London Tower Bridge. We sincerely appreciate your comments and apologize for any inconvenience you experienced during the check-in process.We are sorry to hear that you found it difficult to understand our check-in staff and that there were not enough team members available during peak times. Please know that we take your feedback seriously and will address these concerns with our team to ensure that all of our guests receive clear communication and prompt assistance at all times.We are, however, pleased to hear that despite the challenges you encountered, our staff members cared deeply about your experience and made every effort to assist you to the best of their ability. Providing exceptional service and ensuring guest satisfaction are our top priorities, and we are grateful for your recognition of our team's efforts in this regard.Your feedback serves as a valuable tool for us to improve and enhance the guest experience, and we thank you for bringing these matters to our attention. We hope that despite the issues you encountered, you were still able to enjoy your time with us.If there is anything further we can do to assist you or if you would like to discuss your experience in more detail, please do not hesitate to contact us directly. We appreciate your patronage and hope to have the opportunity to welcome you back to Hilton London Tower Bridge in the future for a more seamless and enjoyable stay.Warm regards,

Dear Zian,Thank you for taking a moment to share your experience with perfect score. I am glad to see that you had an overall pleasant stay. This feedback will motivate them to keep up the good job for sure. We very much hope to have the pleasure of welcoming you back to Hilton London Tower Bridge in the not too distant future. Remaining at your disposal for further assistance or information.Sincerely,Murat AhmetGuest Relations Manager

Dear Carol, Thank you very much for staying with us here at the Hilton London Tower Bridge and for sharing your positive comments. I am delighted that you had a great stay with us and that you found every aspect of the hotel and our service to be excellent. We certainly hope that we are able to welcoming you back to the hotel in the future to enjoy another great stay.Warm regards,Guest Relations Team

Dear Luciana, Thank you so much for taking the time to review your stay with us at Hilton London Tower Bridge. We are so happy to have welcomed you and that over all you have enjoyed your stay. We always aim to deliver a 10/10 service and we are sorry we weren't able to do that for you. We hope that despite this we will have the opportunity to welcome you back in the near future.Warm regards,Guest Relations Team

Dear Leri, Thank you so much for choosing to stay at Hilton London Tower Bridge we are pleased to see that you have enjoyed your stay with us and all of our facilities. We hope to have the opportunity to to welcome you back at our hotel in the near future.Warm regards,Guest Relations Team

Dear Joanne, Thank you so much for choosing to stay with us at Hilton London Tower Bridge. We always aim to provide a 10/10 experience for our guests and we are so pleased to see that we were able to do that for you. Looking forward to welcome you back at our hotel.Warm Regards,Guest Relations Team

Dear Paul,Thank you for choosing to stay with us at Hilton London Tower Bridge and for taking the time to share your feedback.We are delighted to hear that you have stayed with us on multiple occasions and that you found our rooms satisfactory. However, we are disappointed to learn that your breakfast experience did not meet your expectations. Please accept our sincerest apologies for any inconvenience caused. Rest assured, your comments regarding the breakfast selection have been duly noted, and we will try to review our offerings to ensure they align with the high standards expected from the Hilton brand.We appreciate your kind words about our staff and are pleased to hear that you found them accommodating. Your feedback is invaluable to us as it helps us continually improve our services.As the 1751 Restaurant is not managed by Hilton London Tower Bridge, we will ensure that your feedback is passed on to their management for their attention and review.We hope to have the opportunity to welcome you back for another stay and provide you with an enhanced experience that reflects the true essence of hospitality that we strive to deliver.Sincerely,Murat AhmetGuest Relations Manager

Dear Miguel,Thank you for taking a moment to share your experience with perfect score. I am glad to see that you had an overall pleasant stay. This feedback will motivate them to keep up the good job for sure. We very much hope to have the pleasure of welcoming you back to Hilton London Tower Bridge in the not too distant future. Remaining at your disposal for further assistance or information.Sincerely,Murat AhmetGuest Relations Manager

Dear Gordon,Thank you for taking a moment to share your experience. I was disappointed to learn of your experience and first and foremost, please accept my sincere apologies for the inconvenience this must have caused you during your stay. I would like to assure you, that your experience is not reflective of our normally high standards of service. Please rest assured that the team has been addressed so that an incident of a similar type does not reoccur, while training follows. I am confident that this incident is an exception, the service levels we strive to reach for every single guest stay remains our aim and if you do reconsider and wish to return please use my contact details below and I would be delighted to ensure that you have a wonderful stay with us Here in Hilton London Tower Bridge we aim to provide excellent service to all of our guests by making your stay smooth. This incident is no determining our standards and service and I hope this will not be a reason not visiting us in the future. Once you decide to visit us again please do not hesitate to contact me in person and I will be more than happy to take care of your room allocation and reservation in general. Once again, please accept our honest apologies and I look forward to welcome you back to the hotel in the near future. We are looking forward welcoming you again in our property. Remaining always at your disposal for further assistance or information.Sincerely,

Dear Mrs E,Thank you for taking a moment to share your experience. I am glad to see that you had an overall pleasant stay. However, I am disappointed to hear that you had experienced issue with slow drainage. I will certainly share your feedback with relevant department.This constructive feedback will motivate them to keep up the good job for sure. We very much hope to have the pleasure of welcoming you back to Hilton London Tower Bridge in the not too distant future. Remaining at your disposal for further assistance or information.Sincerely,

Dear Cynthia J.Thank you for taking a moment to share your experience with perfect score. I am glad to see that you had an overall pleasant stay. This feedback will motivate them to keep up the good job for sure. We very much hope to have the pleasure of welcoming you back to Hilton London Tower Bridge in the not too distant future. Remaining at your disposal for further assistance or information.Sincerely,

Dear Amanda,Thank you for taking a moment to share your experience with perfect score. I am glad to see that you had an overall pleasant stay. This feedback will motivate them to keep up the good job for sure. We very much hope to have the pleasure of welcoming you back to Hilton London Tower Bridge in the not too distant future. Remaining at your disposal for further assistance or information.

Dear Juan,Thank you for staying with us at the Hilton London Tower Bridge and also for taking the time to complete our on-line survey relating to your stay with us. I have noted down your comments and ratings below 8 in certain areas, hence may I ask you to email me more details in order for us to be aware on which aspects of the rooms and service could we improve. It is only through such feedback that we are able to do so. I look forward to hear from you and please, let us know if there is anything else we can assist you with in the meantime. We very much hope to have the pleasure of welcoming you back to Hilton London Tower Bridge in the not too distant future.

Dear Claudette,Thank you for taking a moment to share your experience with perfect score. I am glad to see that you had an overall pleasant stay. This feedback will motivate them to keep up the good job for sure. We very much hope to have the pleasure of welcoming you back to Hilton London Tower Bridge in the not too distant future. Remaining at your disposal for further assistance or information.

Dear Paul,Thank you for taking a moment to share your experience with perfect score. I am glad to see that you had an overall pleasant stay. This feedback will motivate them to keep up the good job for sure. We very much hope to have the pleasure of welcoming you back to Hilton London Tower Bridge in the not too distant future. Remaining at your disposal for further assistance or information.

Dear Denise,Thank you for taking a moment to share your experience with perfect score. I am glad to see that you had an overall pleasant stay. This feedback will motivate them to keep up the good job for sure. We very much hope to have the pleasure of welcoming you back to Hilton London Tower Bridge in the not too distant future. Remaining at your disposal for further assistance or information.Sincerely,

Thank you for taking a moment to share your experience with perfect score. I am glad to see that you had an overall pleasant stay. This feedback will motivate them to keep up the good job for sure. We very much hope to have the pleasure of welcoming you back to Hilton London Tower Bridge in the not too distant future. Remaining at your disposal for further assistance or information.

Dear Judith,Thank you so much for staying at Hilton London Tower Bridge! It is great to see that you have enjoyed your stay with us! We are always aiming to provide 10/10 experience for our guests and it fills us with pride to see we were able to provide this for you. We hope to have the opportunity to see you back at our hotel in the near future!Kind regards,Guest Relations Team

Dear Paula, Thank you so much for you review! Here at Hilton London Tower Bridge we always aim to provide 10/10 experiences to our guest and we are so happy to be able to do that for you! Looking forward to welcome you back at our hotel in the near future! Kind regards, Guest Relations Team

Dear Carol, Thank you so much for staying at Hilton London Tower Bridge and for providing us with a great score! We hope to welcome you back at our hotel in the near future!Kind regards,

Dear Gregory, Thank you so much for your lovely response! We are pleased to see that you have thoroughly enjoyed your stay with us at Hilton London Tower Bridge. We hope to have the pleasure to welcome you back at our property very soon.Kind regards,

Dear C,Thank you for taking a moment to share your experience with perfect score. I am glad to see that you had an overall pleasant stay. This feedback will motivate them to keep up the good job for sure. I am really sorry to hear that you did not access to the terrace, and unfortunately it is available for guests if weather permits us as well.We very much hope to have the pleasure of welcoming you back to Hilton London Tower Bridge in the not too distant future.Remaining at your disposal for further assistance or information.

Dear Caroline,Thank you for taking a moment to share your experience with perfect score. I am glad to see that you had an overall pleasant stay. This feedback will motivate them to keep up the good job for sure. We very much hope to have the pleasure of welcoming you back to Hilton London Tower Bridge in the not too distant future. Remaining at your disposal for further assistance or information.Sincerely,Murat AhmetGuest Relations Manager

Dear Mark,Thank you for staying with us at the Hilton London Tower Bridge and also for taking the time to complete our on-line survey relating to your stay with us. I have noted down your comments and ratings below 5 in certain areas, hence may I ask you to email me more details in order for us to be aware on which aspects of the rooms and service could we improve. It is only through such feedback that we are able to do so. I look forward to hear from you and please, let us know if there is anything else we can assist you with in the meantime. We very much hope to have the pleasure of welcoming you back to Hilton London Tower Bridge in the not too distant future.

Good morning, Warm greetings from Hilton London Tower Bridge.Thank you for giving your own time to complete our online survey with us. As you know, we strive to meet our guest's expectations and ensuring everything is running smoothly and swiftly. I'll be sure to pass your feedback through to our team to let them know that they've made your stay pleasant and excellent. Please let me know if you have any questions or concerns and I'll be happy to assist you! Hope to see you again soon! Many thanks, Melanie Guest Relations Manager

Dear Claire, Thank you so much for your lovely review. We are always aiming to provide a 5/5 service for our guests and we are so pleased to see that we were able to do that for you. We are hoping to welcome you back at our hotel in the future.Kind regards,Guest Relations Team

Dear John,Thank you for taking a moment to share your experience with perfect score. I am glad to see that you had an overall pleasant stay. This feedback will motivate them to keep up the good job for sure. We very much hope to have the pleasure of welcoming you back to Hilton London Tower Bridge in the not too distant future. Remaining at your disposal for further assistance or information.

Dear Sophie,Dear Guest,Thank you for taking a moment to share your experience. I was disappointed to learn of your experience and first and foremost, please accept my sincere apologies for the inconvenience this must have caused you during your stay. I would like to assure you, that your experience is not reflective of our normally high standards of service. Please rest assured that the Executive Head Housekeeper has been addressed so that an incident of a similar type does not reoccur, while training follows. I am confident that this incident is an exception, the service levels we strive to reach for every single guest stay remains our aim and if you do reconsider and wish to return please use my contact details below and I would be delighted to ensure that you have a wonderful stay with us Here in Hilton London Tower Bridge we aim to provide excellent service to all of our guests by making your stay smooth. This incident is no determining our standards and service and I hope this will not be a reason not visiting us in the future. Once you decide to visit us again please do not hesitate to contact me in person and I will be more than happy to take care of your room allocation and reservation in general. Once again, please accept our honest apologies and I look forward to welcome you back to the hotel in the near future. We are looking forward welcoming you again in our property. Remaining always at your disposal for further assistance or information.

Thank you for taking a moment to share your experience with perfect score. I am glad to see that you had an overall pleasant stay. This feedback will motivate them to keep up the good job for sure. We very much hope to have the pleasure of welcoming you back to Hilton London Tower Bridge in the not too distant future. Remaining at your disposal for further assistance or information.

Warm greetings from Hilton London Tower Bridge! Thank you for choosing our hotel as your place to stay, we were delighted to hear that you had a pleasant stay here with us! We also must thank you for the wonderful review you have given us on your free time! It is greatly appreciated. We do hope to welcome you again in Hilton London Tower Bridge! Many thanks, Guest Relations Manager