The only thing I did not like was the receptionist insisted on keeping my passport till my check out date. Even after denying he insisted saying he keep everyone’s passports deposited here. Passports are very sensitive documents, they should not force you to deposit it till check out
The staff were excellent and very friendly, the bed was very comfortable and breakfast was good. I would have liked some English speaking channels on the TV and was not always hot water but this was not a big issue.
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The service was excellent and my return to Mumbai, I will definitely stay at Trident. The staff is excellent and all round service is top notch.
Trident is an excellent hotel to stay in. The time take to check-in and check-out could improve, otherwise it was a great experience. The staff is courteous and helpful, right from the reception to the pool. Thumbs up to the team. The rooms are big enough and clean. All in all it was a great experience. ...
Staff behavior was excellent. Rooms with seashore sight were very cooling to mind.
The hotel is very nice in general. The only shortcoming, however, is the cost which is a little bit high and unproportional in my opinion for a hotel which is located next to a ghetto. Although I have to say that other 5 star hotels in that area such as St. Regis have the same issue.
Great option for transit passengers, especially for international to domestic transfer. Rooms are great with all required amenities.
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