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Overview of ITC Grand Central, a Luxury Collection Hotel, Mumbai

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Guest reviews

4.4 / 5Excellent
511 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

AirportMumbai (BOM-Chhatrapati Shivaji Intl.)15 min drive

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Free cancellation on all rooms

Book with confidence knowing you'll have flexibility if plans change.

  • Executive club Room (Exclusive), Business Lounge Access

    Executive club Room (Exclusive), Business Lounge Access

    Room amenities

    • 312 sq ft
    • City view
    • Sleeps 3
    • 1 Double Bed
    More details
  • Signature Double Room, 1 King Bed, Business Lounge Access

    Signature Double Room, 1 King Bed, Business Lounge Access

    Room amenities

    • 312 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Signature Double Room, 1 King Bed, Business Lounge Access

    Signature Double Room, 1 King Bed, Business Lounge Access

    Room amenities

    • 608 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Executive Room

    Executive Room

    Room amenities

    • 312 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed OR 1 Single Bed
    More details
  • Executive Club Room, Skyline View

    Executive Club Room, Skyline View

    Room amenities

    • 312 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • ITC One, Skyline View

    ITC One, Skyline View

    Room amenities

    • 603 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 1 King Bed

    Room, 1 King Bed

    Room amenities

    • 312 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • The Towers, Tower Lounge Access

    The Towers, Tower Lounge Access

    Room amenities

    • 334 sq ft
    • City view
    • Sleeps 3
    • 1 Double Bed
    More details

About this area

Mumbai

Located in Mumbai's Parel neighbourhood, ITC Grand Central, a Luxury Collection Hotel, Mumbai is in the city centre and near a train station. Haji Ali Dargah and Siddhi Vinayak Temple are notable landmarks, and travellers looking to shop may want to visit Mohammed Ali Road and High Street Phoenix Mall. Check out an event or a game at MMRDA Grounds, and consider making time for KidZania Mumbai, a top attraction not to be missed.

Visit our Mumbai travel guide
Popular Location

What's nearby

  • KEM Hospital - 5 min walk
  • Tata Memorial Hospital - 10 min walk
  • Siddhi Vinayak Temple - 4 min drive
  • Haji Ali Dargah - 5 min drive
  • Prince Aly Khan Hospital - 11 min drive

Getting around

  • Mumbai Currey Road Station - 11 min walk
  • Grant Road Station - 23 min drive
  • Mumbai (BOM-Chhatrapati Shivaji Intl.) - 15 min drive

Restaurants

  • Where to eat
  • Kebabs and Kurries – Serves lunch and dinner daily.
  • Shanghai Club – Serves lunch and dinner daily.
  • Hornbys Pavilion – Serves breakfast, brunch, lunch and dinner daily. Open 24 hours.
  • Frederick's Lounge – Open daily.

About this property

ITC Grand Central, a Luxury Collection Hotel, Mumbai

Luxury Mumbai hotel in Parel, walk to KEM Hospital
3 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas, free valet parking and a free manager's reception are also provided. Additionally, an outdoor pool, 3 bars/lounges and a health club are on-site. All 242 rooms boast deep soaking bathtubs, and offer WiFi and 24-hour room service. Wired Internet (surcharge) and minibars are standard, as are LCD TVs with satellite channels.
ITC Grand Central, a Luxury Collection Hotel, Mumbai offers 242 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.
In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.
Kaya Kalp - The Spa has 4 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.
The spa is open daily.

Property amenities

Internet

Available in all rooms: WiFi (INR 353 per 24-hour period), Wired Internet (surcharge)
Available in some public areas: Free WiFi
In-room WiFi has a 4-device limit
WiFi in public areas is free with a 4-device limit

Parking and public transport

Free self parking
Free valet parking
24-hour return airport shuttle (surcharge)
Airport shuttle at scheduled times, on request
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 7 AM–10:30 AM: INR 1418 per person
3 restaurants and 1 coffee shop/cafe
3 bars/lounges
Manager's reception (select days)
24-hour room service

Things to do

Fitness centre
Full-service spa
Indoor pool
Outdoor pool
Sauna

Family friendly

Dry-cleaning service
Free cots/infant beds
Indoor pool
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)

Conveniences

Ballroom
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
Hindi

Business services

24-hour business centre
Computer station
Meeting rooms
Conference space

Outdoors

Garden

Spa

4 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massages
Massage/treatment rooms
Reflexology
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Visual alarms in hallways
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Free cots/infant beds
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Deep-soaking bathtub
Free toiletries
Hairdryer
Rainfall showerhead
Separate bathtub and shower
Towels

Entertainment

LCD TV
Films for purchase
Premium channels
Satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Connecting rooms available
Desk
Free newspapers
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
Phone
Slippers
Turndown service

Policies

Check-in

Check-in between 2 PM - noon
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 2000.0 per night.
  • Free cots (infant beds)!

Payment types accepted at this property

American Express
Diners Club
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: INR 1418 per person (approximately)
  • Fee for in-room wireless Internet: INR 353 per 24-hour period (4-device limit, rates may vary)
  • Fee for in-room wired Internet: INR 353 per 24-hour period (rates may vary)
  • Airport shuttle fee: INR 1588 per vehicle (one-way)
  • Rollaway bed fee: INR 2000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets or service animals are allowed at this property. Free WiFi in public areas has a 4-device limit.

Property is also known as

  • ITC Grand Central Mumbai Hotel
  • ITC Grand Central Hotel
  • ITC Grand Central Mumbai
  • ITC Grand Central
  • Itc Grand Central Hotel Mumbai (Bombay)
  • ITC Grand Central Luxury Collection Hotel Mumbai
  • ITC Grand Central Luxury Collection Hotel
  • ITC Grand Central Luxury Collection Mumbai
  • ITC Grand Central Luxury Collection
  • ITC Grand Central, a Luxury Collection Hotel, Mumbai Hotel
  • ITC Grand Central, a Luxury Collection Hotel, Mumbai Mumbai
All reviews

Guest reviews

4.4

Excellent

5 - Excellent
314
4 - Good
133
3 - Okay
38
2 - Mediocre
20
1 - Poor
6
4.6
Cleanliness
4.5
Service and Staff
4.8
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Staff & service, amenities, property conditions & facilities

Amazing hotel, with super helpful and friendly staff.

Stayed 3 nights in Mar 2020

3/5

  • Liked: Cleanliness, staff & service, property conditions & facilities

Quite an ok property. Nothing great. The commode was worn out and so were other aspects of the room. I wouldn't say it was run down but not of the class that you pay for

Stayed 1 night in Feb 2020

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    This property was beautiful. 5 star hotel, definitely. I used the spa and pool, great service, clean facilities. Breakfast was incredible - so many choices and all of them delicious. :)

    Stayed 1 night in Jan 2020