ITC Grand Central, a Luxury Collection Hotel, Mumbai

Photo gallery for ITC Grand Central, a Luxury Collection Hotel, Mumbai

Primary image
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Executive Room, 1 Queen Bed, Non Smoking, City View (Executive Club) | Premium bedding, minibar, in-room safe, desk

Overview of ITC Grand Central, a Luxury Collection Hotel, Mumbai

ITC Grand Central, a Luxury Collection Hotel, Mumbai

5.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
287, Dr. Babasaheb Ambedkar Road, Parel, Mumbai, Maharashtra, 400012

Explore the area

  • Popular LocationKEM Hospital5 min walk
  • Popular LocationTata Memorial Hospital10 min walk
  • Popular LocationPeninsula Corporate Tower3 min drive
  • AirportMumbai (BOM-Chhatrapati Shivaji Intl.)44 min drive

Choose dates to view prices

About this area

Mumbai

ITC Grand Central, a Luxury Collection Hotel, Mumbai is located in Parel, a neighbourhood in Mumbai, and is near a train station. Haji Ali Dargah and Gateway of India are notable landmarks, and travellers looking to shop may want to visit Mohammed Ali Road and Crawford Market. Looking to enjoy an event or a game while in town? See what's going on at Mahalaxmi Racecourse, or consider a night out at JioGarden.

What's nearby

  • KEM Hospital - 5 min walk
  • Tata Memorial Hospital - 10 min walk
  • Peninsula Corporate Tower - 3 min drive
  • Lokmanya Tilak Bridge - 3 min drive
  • Prince Aly Khan Hospital - 4 min drive

Getting around

  • Grant Road Station - 6 min drive
  • Mumbai Currey Road Station - 11 min walk
  • Chhatrapati Shivaji International Airport (BOM) - 42 min drive

About this property

ITC Grand Central, a Luxury Collection Hotel, Mumbai

5-star luxury hotel in the heart of Parel
Consider a stay at ITC Grand Central, a Luxury Collection Hotel, Mumbai and take advantage of an airport pick-up service, a terrace and 2 coffee shops/cafes. Treat yourself to a body wrap, a body scrub or a body treatment at Kaya Kalp, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature Indian cuisine and more. In addition to a garden and a hair salon, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), a lift and express check-out
  • 3 meeting rooms, a front desk safe and a porter/bellboy
  • Guest reviews say great things about the helpful staff
Room features
All 242 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-compatible safes and Laptop workspace.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with free toiletries and hairdryers
  • 40-inch LCD TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • 24-hour pick-up airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: INR 1200 for adults and INR 600 for children
  • 3 restaurants and 2 coffee shops
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Kebabs and Kurries Indian
  • Shanghai Club - Chinese
  • Hornby’s Pavilion
  • Frederick's Lounge
  • Dublin

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space (5382 square feet)
  • Meeting rooms - 3

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Grab bar in bath
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height worktop and sink
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 40-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 2000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: INR 1200 for adults and INR 600 for children (approximately)
  • Airport shuttle fee: INR 2610 per vehicle (maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: INR 2000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is required for transport to and from this property

Property is also known as

ITC Grand Central Mumbai
ITC Hotel Mumbai Grand Central
ITC Mumbai Grand Central
Itc Grand Central Hotel Mumbai (Bombay)
ITC Grand Central Mumbai Hotel
ITC Grand Central Hotel
ITC Grand Central
ITC Grand Central Luxury Collection Hotel Mumbai
ITC Grand Central Luxury Collection Hotel
ITC Grand Central Luxury Collection Mumbai
ITC Grand Central Luxury Collection
ITC Grand Central, a Luxury Collection Hotel, Mumbai Hotel
ITC Grand Central, a Luxury Collection Hotel, Mumbai Mumbai

Frequently asked questions

Does ITC Grand Central, a Luxury Collection Hotel, Mumbai have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool. Pool access is from 7:30 AM to 9:00 PM.

How much does it cost to stay at ?

As of 19 Aug 2022, prices found for a 1-night stay for 2 adults at on 20 Aug 2022 start from Rs9,000.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is ITC Grand Central, a Luxury Collection Hotel, Mumbai pet-friendly?

No, pets are not allowed at this property.

How much is parking at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

Self-parking and valet parking are free at this property.

What time is check-in at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

Check-in is from 3:00 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.

What time is check-out at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).

Does ITC Grand Central, a Luxury Collection Hotel, Mumbai provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of INR 2610 per vehicle applies.

Where is ITC Grand Central, a Luxury Collection Hotel, Mumbai located?

Located in Parel, this luxury hotel is 0.5 mi (0.9 km) from Tata Memorial Hospital and 2.8 mi (4.5 km) from Mohammed Ali Road. Haji Ali Dargah and Crawford Market are also within 6 mi (10 km). Mumbai Currey Road Station is 11 minutes by foot and Mumbai Parel Station is 17 minutes.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 343 out of 552 reviews
5 - Excellent 62%
Rating 4 - Good. 140 out of 552 reviews
4 - Good 25%
Rating 3 - Okay. 40 out of 552 reviews
3 - Okay 7%
Rating 2 - Poor. 22 out of 552 reviews
2 - Poor 4%
Rating 1 - Terrible. 7 out of 552 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.7/5

Amenities

4.4/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding they really go ahead to please the costumers
Stayed 3 nights in Mar 2022

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Overall the staff was very accomodating and helpful, however they did not want me to wear my burqa/ hijab in the pool. As I wear my hijab all the time in public, I found it quite offensive.
Stayed 3 nights in Feb 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good. The view from the rooms is fantastic especially if you have the front facing rooms. The rooms have a bay window. It’s just very relaxing to sit by the bay window and see the Mumbai skyline.
Stayed 4 nights in Nov 2021

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Except the
Stayed 1 night in Sep 2021

2/5 Poor

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
After we checked in into the room, we notice the faucet was broken and was leaking heavily. The plumber look almost one hour to fix it while we waiting to use the restroom. This was from 8:30 to 9:30 pm.
Stayed 2 nights in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021