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Featured image
Outdoor pool, pool umbrellas, lifeguards on site
View from Room
View from Room
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.7/5 Exceptional
249 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

AirportMumbai (BOM-Chhatrapati Shivaji Intl.)10 min drive
Popular LocationMIDC Industrial Estate11 min drive
Popular LocationJuhu Beach12 min drive
Popular LocationU.S. Consulate General15 min drive

Choose dates to view prices

  • Presidential Suite, Multiple Beds, Business Lounge Access (Runway Facing)

    Room amenities

    • 4500 sq ft
    • City view
    • Sleeps 5
    • 2 King Beds
    More detailsPresidential Suite, Multiple Beds, Business Lounge Access (Runway Facing)
  • Luxury Room, 1 King Bed, Pool View

    Room amenities

    • 580 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsLuxury Room, 1 King Bed, Pool View
  • Luxury Room, 1 King Bed, City View

    Room amenities

    • 580 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsLuxury Room, 1 King Bed, City View
  • Taj Club, Room, 2 Single Beds, City View

    Room amenities

    • 580 sq ft
    • City view
    • Sleeps 4
    • 2 Single Beds
    More detailsTaj Club, Room, 2 Single Beds, City View
  • Grande Luxury, Suite, 1 King Bed, Business Lounge Access

    Room amenities

    • 1575 sq ft
    • City view
    • Sleeps 5
    • 1 King Bed
    More detailsGrande Luxury, Suite, 1 King Bed, Business Lounge Access
  • Luxury Room, 1 King Bed (Tranquility)

    Room amenities

    • 480 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsLuxury Room, 1 King Bed (Tranquility)
  • Taj Club - Tranquility, 1 King Bed

    Room amenities

    • 480 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsTaj Club - Tranquility, 1 King Bed
  • Luxury Suite, 1 King Bed

    Room amenities

    • 1000 sq ft
    • City view
    • Sleeps 5
    • 1 King Bed
    More detailsLuxury Suite, 1 King Bed
  • Junior Suite, 1 King Bed

    Room amenities

    • 800 sq ft
    • City view
    • Sleeps 5
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed
  • Taj Club, Room, 1 King Bed, City View

    Room amenities

    • 580 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsTaj Club, Room, 1 King Bed, City View
  • Luxury Room, 2 Single Beds, City View

    Room amenities

    • 580 sq ft
    • City view
    • Sleeps 4
    • 2 Single Beds
    More detailsLuxury Room, 2 Single Beds, City View
  • Luxury Room, 1 King Bed (Runway View)

    Room amenities

    • 581 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsLuxury Room, 1 King Bed (Runway View)
  • Luxury Room, 2 Single Beds (Runway View)

    Room amenities

    • 581 sq ft
    • City view
    • Sleeps 4
    • 2 Single Beds
    More detailsLuxury Room, 2 Single Beds (Runway View)
  • Taj Club, Room, 1 King Bed, View

    Room amenities

    • 581 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsTaj Club, Room, 1 King Bed, View

About this area

Mumbai

In the city centre and near a train station, Taj Santacruz is in an area with good airport proximity. Mohammed Ali Road and Crawford Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit KidZania Mumbai and Film City. Looking to enjoy an event or a game? See what's going on at MMRDA Grounds, or consider JioGarden for a night out.

Visit our Mumbai travel guide
Map
Popular Location

What's nearby

  • MIDC Industrial Estate - 11 min drive
  • Juhu Beach - 12 min drive
  • Bandra Kurla Complex - 13 min drive
  • U.S. Consulate General - 15 min drive
  • Lilavati Hospital - 15 min drive

Getting around

  • Chakala Metro Station - 4 min drive
  • Mumbai Vile Parle Station - 15 min walk
  • Mumbai (BOM-Chhatrapati Shivaji Intl.) - 10 min drive

Restaurants

  • Where to eat
  • Tiqri – Coffee shop with a bar offering international cuisine. Serves breakfast, brunch, lunch, dinner and light fare daily. Open 24 hours. Kids' menu available.
  • China Inc. – Fine-dining restaurant with a bar offering Chinese cuisine. Serves lunch and dinner daily. Reservations required.
  • Rivea – Fine-dining restaurant offering Italian cuisine. Serves lunch and dinner daily. Reservations required.

About this property

Taj Santacruz

Luxury Mumbai hotel in Vile Parle East with 2 restaurants
Along with 2 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a health club, a bar/lounge and a coffee shop/café are on-site. All 279 soundproofed rooms feature free WiFi and iPod docks. Guests can enjoy deep soaking bathtubs, and other standard amenities include 24-hour room service, DVD players and LED TVs.
Taj Santacruz offers 279 forms of accommodation with iPod docking stations and MP3 docking stations. Beds feature premium bedding. A pillow menu is available. 40-inch LED televisions come with DVD players. Coffee/tea makers and minibars are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool, a health club and a steam room.
Jiva Spa has 2 treatment rooms. Services include hot stone massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is equipped with a sauna and a steam room.

Children under 5 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Protective shields in place at main contact areas
Contactless check-in and check-out

Safety measures

Individually wrapped food options available for breakfast, lunch, dinner and through room service
Hand sanitiser provided
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free nearby parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–9:30 AM: INR 1250 for adults and INR 700 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service

Things to do

  • Full-service spa
  • Health club
  • Lifeguards on site
  • Outdoor pool
  • Shopping
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Cots/infant beds (surcharge)
  • Dry-cleaning service
  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Hindi

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms
  • Conference centre (15000 square feet of space)

Outdoors

  • Garden
  • Lifeguards on site
  • Pool umbrellas

Spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Facials
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • 40-inch LED TV
  • TV/satellite channels
  • DVD player
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in between 2 PM and 5 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for INR 1500.0 per day.
Cots (infant beds) are available for INR 1500.0 per day

Payment types at the property

American ExpressJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: INR 1250 for adults and INR 700 for children (approximately)
  • Airport shuttle fee: INR 1500 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: INR 1500.0 per day
  • Rollaway bed fee: INR 1500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.
  • Contactless check-in and contactless check-out are available.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 5 years old are not allowed in the spa without adult supervision
Guests under 12 years old are not allowed in the spa

Property is also known as

Taj Santacruz Hotel Mumbai
Taj Santacruz Hotel
Taj Santacruz Mumbai
Taj Santacruz
Taj Santacruz Hotel
Taj Santacruz Mumbai
Taj Santacruz Hotel Mumbai

Frequently asked questions

Can I cancel my reservation for free at Taj Santacruz and receive a full refund?
Yes, Taj Santacruz offers free cancellation on select room rates, because flexibility matters! Please refer to Taj Santacruz cancellation policy on our site for more details about any exclusions or requirements.
Does Taj Santacruz have a pool?
Yes, this property has an outdoor pool.
Is Taj Santacruz pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
There is free parking nearby.
What time is check-in at this property?
Check-in is from 2 PM to 5 AM. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of INR 1500 per vehicle, one-way, applies.
Where is this property located?
Located in Vile Parle East, this luxury hotel is 2.8 mi (4.4 km) from Juhu Beach and 2.8 mi (4.5 km) from MIDC Industrial Estate. Bandra Kurla Complex is 3.6 mi (5.9 km) away. Mumbai Vile Parle Station is 15 minutes by foot.

Guest reviews

Overall score and ratings for Taj Santacruz

4.7
Exceptional
5 - Excellent
198
4 - Good
35
3 - Okay
8
2 - Mediocre
3
1 - Poor
5
4.8
Cleanliness
4.6
Service and Staff
4.7
Amenities
4.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Taj Hospitality

Very Joyful Family Stay, Excellent and Very Prompt, Caring Services, Receptionist who booked our Room is very nice, caring and Concerned for our comfort and satisfaction

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Understanding!

Wonderful stay. I had an issue with my Credit Card at check-in but they allowed me to straighten it out the next morning.

Stayed 1 night in Feb 2020

1/5

  • Liked: Cleanliness, property conditions & facilities, room comfort
  • Disliked: Staff & service

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We've been staying at Taj Santacruz for 3 years in a row, it's become a tradition for us on our December holidays. This time was even more special thanks to sous chef Jhonny who looked after us with his personalised time and attention to detail. He showed what great hospitality and customer service is about, a big shout out to him and all the others (Jayesh, Vijay & the team) at the breakfast. Thanks for giving us great memories.

Stayed 3 nights in Dec 2019