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Taj Santacruz

Photo gallery for Taj Santacruz

Exterior
Outdoor pool, pool umbrellas, lifeguards on site
Taj Club, Room, 2 Single Beds, City View | View from room
Junior Suite, 1 King Bed, Business Lounge Access | View from room
Presidential Suite, Multiple Beds, Business Lounge Access (Runway Facing) | Premium bedding, minibar, desk, blackout curtains

Overview of Taj Santacruz

Taj Santacruz

5.0 star property

9.2/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Chhatrapati Shivaji Intl. Airport, Domestic Terminal, Santacruz East, Mumbai, Maharashtra, 400099

Guests rated this location 9.2/10 - Wonderful

Explore the area

  • Popular LocationLinking Road4 min drive
  • AirportMumbai (BOM-Chhatrapati Shivaji Intl.)15 min drive
  • Popular LocationMIDC Industrial Estate20 min drive
  • Popular LocationJuhu Beach22 min drive

Room options

About this area

Mumbai

Near a train station, Taj Santacruz is in Vile Parle, a neighbourhood in Mumbai with good airport proximity. Carter Road Promenade and Worli Sea Face Promenade are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Linking Road and Hill Road. Looking to enjoy an event or a game while in town? See what's happening at MMRDA Grounds or Mahalaxmi Racecourse.
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Map

What's nearby

  • Linking Road - 4 min drive
  • U.S. Consulate General - 19 min drive
  • JioGarden - 20 min drive
  • MIDC Industrial Estate - 20 min drive
  • Juhu Beach - 22 min drive

Getting around

  • Western Express Highway Station - 3 min drive
  • Mumbai Vile Parle Station - 17 min walk
  • Chhatrapati Shivaji International Airport (BOM) - 14 min drive

Restaurants

  • Mars Lounge - 1 min walk
  • Adar Udupi Restaurant - 4 min walk
  • The Earth Plate - 1 min walk
  • Quarter Pillar - 4 min walk
  • China Inc - 3 min walk

About this property

Taj Santacruz

5-star luxury hotel located in Vile Parle
Located close to Juhu Beach and MIDC Industrial Estate, Taj Santacruz provides a return airport shuttle, a poolside bar and a free daily manager's reception. Indulge in a hot stone massage, a manicure/pedicure and a body treatment at Jiva Spa, the on-site spa. Enjoy international cuisine and more at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as shopping on site and a cafe.
You'll also find perks such as:
  • An outdoor pool with pool umbrellas and a lifeguard on site
  • Free self-parking
  • Buffet breakfast (surcharge), free newspapers and a banquet hall
  • Wedding services, meeting rooms and a lift
  • Guest reviews say great things about the helpful staff and location
Room features
All 279 rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and air conditioning.
Other amenities include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Bathrooms with rainfall showers and deep-soaking baths
  • 40-inch LED TVs with cable channels and DVD players
  • Coffee/tea makers, daily housekeeping and desks

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free off-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–9:30 AM: INR 1500 for adults and INR 750 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • Tiqri
  • China Inc.
  • Rivea

Things to do

  • Fitness centre
  • Full-service spa
  • Lifeguards on site
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Cots/infant beds (surcharge)
  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (15000 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Lifeguards on site
  • Pool umbrellas

Spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (selected rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 40-inch LED TV
  • TV/satellite channels
  • DVD player
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Meals are not included in the breakfast and half board rates for children age 11 and younger.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1500.0 per day.
Cots (infant beds) are available for INR 1500.0 per day

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately INR 1500 for adults and from INR 750 for children
  • Airport shuttle fee: INR 1500 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: INR 1500.0 per day
  • Rollaway bed fee: INR 1500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Free in-room WiFi has a 4-device limit
Guests under 12 years old are not allowed in the spa, and guests under 5 years old are only allowed with adult supervision

Property is also known as

Taj Santacruz Hotel Mumbai
Taj Santacruz Hotel
Taj Santacruz Mumbai
Taj Santacruz
Taj Santacruz Hotel
Taj Santacruz Mumbai
Taj Santacruz Hotel Mumbai

Frequently asked questions

Does Taj Santacruz have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 28 Mar 2023, prices found for a 1-night stay for 2 adults at on 29 Mar 2023 start from ₹10,500.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Taj Santacruz pet-friendly?

No, pets are not allowed at this property.

How much is parking at Taj Santacruz?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Taj Santacruz?

Check-in begins at 2:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Taj Santacruz?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Taj Santacruz provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 1500 per vehicle applies.

Where is Taj Santacruz located?

Located in Vile Parle, this luxury hotel is 2.6 mi (4.2 km) from MIDC Industrial Estate and 2.7 mi (4.3 km) from Juhu Beach. Mumbai Vile Parle Station is 17 minutes by foot.

Taj Santacruz Reviews

Taj Santacruz Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 282 out of 364 reviews" "
" "10 - Excellent 77%
Rating 8 - Good. 50 out of 364 reviews" "
" "8 - Good 14%
Rating 6 - Okay. 14 out of 364 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 5 out of 364 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 13 out of 364 reviews" "
" "2 - Terrible 4%

9.5/10

Cleanliness

9.1/10

Staff & service

9.5/10

Amenities

9.5/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Harshavardhan

Travelled with family
Liked: Cleanliness, staff & service
The room AC wasn’t working which wasn’t expected for such a brand hotel
Stayed 1 night in Mar 2023

10/10 Excellent

Roy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded expectations
Stayed 4 nights in Feb 2023

10/10 Excellent

Sahadev Dhirajlal, Lusaka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service
Stayed 4 nights in Feb 2023

4/10 Poor

Rajiv

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I booked a non-smoking room we were only going to be at the property for 4 hours to rest before our early morning flight. We were charged $232 for 4 hours and still got a smoking room. We couldn’t get any rest because the smoke smell didn’t let us sleep. I complained to front desk and they said they could only spray more air freshener.

10/10 Excellent

Khamit

10/10 Excellent

Malay

10/10 Excellent

Ravi

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Everything was well arranged from pick up to drop off

10/10 Excellent

Sharvil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For us visiting Taj Santacruz is like visiting our Taj family and that speaks volumes for the hotel. The service is excellent and everyone goes over and above to help make it a best experience. Special mention to chefs Johnny, Mahi (aka our sons new best friend) and Pratika for making our sons experience beyond awesome. Sultan who woke up at 4am to get breakfast packed for us and also Divya who was there to help us at breakfast every day. Nakul at front desk is another stand out individual with caring and personable service at all times. Too many other names to mention, but we are so grateful and fortunate to have the experience we always have at Taj Santacruz. If you are thinking of visiting Mumbai and looking for a hotel, Taj Santacruz is a no brained choice.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hospitality
Excellent hospitality and service. Breakfast was amazing. It has become a tradition for us to stay at Taj every year for us!
Stayed 6 nights in Dec 2022