- Liked: Staff & service
- Disliked: Cleanliness, amenities, property conditions & facilities
The entire staff was involved with VIP wedding, ignored regular guests (even though we are frequent regular customers) valet took more then 40 mins, had to change room due to bed bugs or insects—that sealed my decision to never be back. I used to be a big fan of this property, but cannot justify flying 22 hrs and staying here to be treated like this. Staff did try to rectify the insect problem for me, incredibly nice hardworking and courteous staff, but the insects thing in addition to VIP wedding distraction of the staff made it a subpar 2 star stay for us, extremely disappointed.