Grand Hyatt Mumbai Hotel and Serviced Apartments

Photo gallery for Grand Hyatt Mumbai Hotel and Serviced Apartments

Primary image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Premium bedding, minibar, in-room safe, individually decorated

Overview of Grand Hyatt Mumbai Hotel and Serviced Apartments

Grand Hyatt Mumbai Hotel and Serviced Apartments

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Bandra Kurla Complex vicinity, Off Western Express Highway, Vakola, Mumbai, Maharashtra, 400 055

Explore the area

  • Popular LocationUniversity of Mumbai12 min walk
  • Popular LocationJioGarden4 min drive
  • Popular LocationLinking Road13 min drive
  • AirportMumbai (BOM-Chhatrapati Shivaji Intl.)18 min drive

Choose dates to view prices

About this area

Mumbai

Near a train station, Grand Hyatt Mumbai Hotel and Serviced Apartments is in Santacruz, a neighbourhood in Mumbai with great airport proximity. Travelling with kids? Make time for Film City, or enjoy an event or a match at MMRDA Grounds. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • University of Mumbai - 12 min walk
  • JioGarden - 4 min drive
  • U.S. Consulate General - 11 min drive
  • Linking Road - 13 min drive
  • MMRDA Grounds - 14 min drive

Getting around

  • Saki Naka Station - 7 min drive
  • Mumbai Santacruz Station - 19 min walk
  • Chhatrapati Shivaji International Airport (BOM) - 16 min drive

About this property

Grand Hyatt Mumbai Hotel and Serviced Apartments

5-star luxury hotel in the heart of Santacruz
Take advantage of a round-trip airport shuttle, a poolside bar and a corner/local shop at Grand Hyatt Mumbai Hotel and Serviced Apartments. Indulge in a detox wrap, a body treatment and a Swedish massage at Club Oasis Spa and Fitness Center, the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature Chinese cuisine and brunch. Yoga classes are offered at the health club; the property also has a terrace, an art gallery on site and shopping on site. In addition to 2 coffee shops/cafes and a garden, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), limo/town car service and a banquet hall
  • Multilingual staff, free newspapers and a gift shop
  • Guest reviews speak highly of the proximity to the airport
Room features
All 648 individually furnished rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-compatible safes and Laptop workspace.
Extra amenities include:
  • Children's books, childcare services and free infant beds
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and deep-soaking baths
  • 40-inch HDTVs with premium channels and DVD players
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

English, French, Hindi, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free secured self-parking on site
  • Free secured valet parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: INR 1250 for adults and INR 625 for children
  • 4 restaurants and 2 coffee shops
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • China House Restaurant
  • Fifty Five East
  • Soma
  • Celini
  • The Bar

Things to do

  • Art gallery
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's books
  • Children's pool
  • DVD player
  • Fence around the pool
  • Free cots/infant beds
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)
  • Toys

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (11571 square feet of space)
  • Meeting rooms - 5

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Handrails in hallways
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Sign language-capable staff
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bath or shower
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 40-inch LCD TV
  • DVD player
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of INR 1000 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 per room (up to 55 lbs/25 kg)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls and litter trays are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1500 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: INR 1250 for adults and INR 625 for children (approximately)
  • Airport shuttle fee: INR 2200 per person (one-way)
  • Pet fee: INR 1000 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: INR 1500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
A car is recommended for transport to and from this property

Property is also known as

Grand Hyatt Mumbai
Grand Hyatt Mumbai Hotel
Mumbai Grand Hyatt
Grand Hyatt Hotel Mumbai
Grand Hyatt Mumbai Hotel Mumbai (Bombay)
Mumbai Hyatt
Grand Hyatt Mumbai Hotel Serviced Apartments
Grand Hyatt Mumbai Hotel and Serviced Apartments Hotel
Grand Hyatt Mumbai Hotel and Serviced Apartments Mumbai
Grand Hyatt Mumbai Hotel and Serviced Apartments Hotel Mumbai

Frequently asked questions

Does Grand Hyatt Mumbai Hotel and Serviced Apartments have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at ?

As of 19 Aug 2022, prices found for a 1-night stay for 2 adults at on 21 Aug 2022 start from Rs8,000.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hyatt Mumbai Hotel and Serviced Apartments pet-friendly?

Yes, Grand Hyatt Mumbai Hotel and Serviced Apartments allows cats and dogs (limit 1 per room) with a maximum weight of up to 25 kg per pet. There's a fee of INR 1000 per pet, per day. Service animals are exempt from fees.

How much is parking at Grand Hyatt Mumbai Hotel and Serviced Apartments?

Self-parking and valet parking are free at this property.

What time is check-in at Grand Hyatt Mumbai Hotel and Serviced Apartments?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).

What time is check-out at Grand Hyatt Mumbai Hotel and Serviced Apartments?

Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).

Does Grand Hyatt Mumbai Hotel and Serviced Apartments provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 2200 per person applies.

Where is Grand Hyatt Mumbai Hotel and Serviced Apartments located?

This family-friendly Mumbai hotel is located near the airport, within 3 mi (5 km) of U.S. Consulate General, MMRDA Grounds and Juhu Beach. Phoenix Market City Mall and Lilavati Hospital are also within 6 mi (10 km). Mumbai Santacruz Station is 19 minutes by foot.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 628 out of 997 reviews
5 - Excellent 63%
Rating 4 - Good. 260 out of 997 reviews
4 - Good 26%
Rating 3 - Okay. 62 out of 997 reviews
3 - Okay 6%
Rating 2 - Poor. 26 out of 997 reviews
2 - Poor 3%
Rating 1 - Terrible. 21 out of 997 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

4.3/5

Eco-friendliness

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok hotel in bustling Mumbai
we ahve stayed in this hotel many times but this time found the service not quite the same. Hopefully things improve after covid.
Stayed 2 nights in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed one night & had an amazing time.
Stayed 1 night in May 2022

1/5 Terrible

Stayed 8 nights in Apr 2022

5/5 Excellent

Stayed 1 night in Apr 2022

4/5 Good

Stayed 1 night in Apr 2022

3/5 Okay

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
One of my favourite
Many aspects of Housekeeping need huge improvements
Stayed 3 nights in Apr 2022

1/5 Terrible

Stayed 2 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2022

4/5 Good

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious accommodation, beautiful artwork installations , wonderful ambience. Exceptional food and variety, very flavourful. We ate at China house which had impeccable interiors. Good experience. And the breakfast spread was as described very good. Only thing that caused a bit of inconvenience was the room service was very slow. Used to take between half an hour to an hour for anything requested.
Stayed 2 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022