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"Very friendly staff especially their front office staff named Jhian Mariano. Very friendly and with excellent customer service "

"Outstanding Stay at Shangri-La Dubai I had an exceptional experience at Shangri-La Dubai, and it truly deserves its outstanding reputation. From the moment I arrived, the level of service was remarkable. The staff were professional, attentive, and genuinely welcoming, always going the extra mile to ensure comfort and satisfaction. Every interaction felt thoughtful and personalized. The room was spacious, immaculately clean, and beautifully designed, with breathtaking views that made the stay even more special. The bed was extremely comfortable, and the attention to detail throughout the room reflected true luxury. The hotel’s facilities are excellent — from the elegant common areas to the well-maintained amenities. The location is also ideal, offering easy access to major attractions while still providing a calm and relaxing environment. What truly sets Shangri-La Dubai apart is the consistency of excellence across all aspects of the stay. This is luxury done properly: refined, efficient, and warm. I would absolutely return and highly recommend this hotel to anyone visiting Dubai, whether for business or leisure. "

"Great location and property. "

"Sad to leave. Incredible hotel"

"Clean rooms curteous staff good amenities "

"Everything perfectly "

"Fantastic hotel! Great staff, friendly, accommodating and so helpful. Great breakfast and dinner options. Pool area was great, house keepers around the pool are very helpful. Couldn’t fault the hotel. Room was clean and spacious - we asked for extra water, hangers and few other things. Everything we asked for was delivered within 10 minutes or less. Definitely going to stay again on our next trip. Fantastic for families aswell - we had our 14 month old with us"

"Staff were so lovely and the hotel was spotless, room was gorgeous too "

"Great value"