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Shangri-La Dubai

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Indoor pool, outdoor pool, pool loungers
Indoor pool, outdoor pool, pool loungers
Indoor pool, outdoor pool, pool loungers
Deluxe Room, 1 King Bed, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Shangri-La Dubai

VIP Access

Shangri-La Dubai

5.0 star property

4.7/5 Exceptional

Top rated for cleanliness (4.8/5)

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Sheikh Zayed Road, P.o. Box 75880, Dubai, 0000

Explore the area

  • Popular LocationCity Walk14 min walk
  • Popular LocationDubai International Financial Centre17 min walk
  • Popular LocationBurj Khalifa11 min drive
  • AirportDubai (DXB-Dubai Intl.)20 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Dubai

Shangri-La Dubai is located in Trade Center, a neighbourhood in Dubai, and is near a metro station. Dubai Mall and Mall of the Emirates are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Dubai Aquarium & Underwater Zoo and Wild Wadi Water Park. Travelling with kids? Consider KidZania, or check out an event or a game at Coca-Cola Arena. Spend some time exploring the area's activities, including golfing.

What's nearby

  • City Walk - 14 min walk
  • Dubai International Financial Centre - 17 min walk
  • Dubai Aquarium & Underwater Zoo - 8 min drive
  • KidZania - 10 min drive
  • Burj Khalifa - 11 min drive

Getting around

  • Financial Centre Station - 8 min walk
  • Dubai (DXB-Dubai Intl.) - 20 min drive

About this property

Shangri-La Dubai

5-star luxury hotel near Dubai Mall
Shangri-La Dubai is located close to Burj Khalifa, and provides a round-trip airport shuttle, a poolside bar and a terrace. Treat yourself to a facial, a Thai massage or a body wrap at CHI, The Spa, the on-site spa. The on-site buffet restaurant, Dunes Cafe, features international cuisine. Aerobics classes and yoga classes are offered at the health club; other things to do include racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and car hire on site.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool, with sunloungers
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), an outdoor tennis court and a front desk safe
  • Concierge services, a 24-hour front desk and free newspapers
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 302 rooms offer comforts, such as 24-hour room service and pillow menu, in addition to perks, such as air conditioning and dressing gowns. Guest reviews speak positively of the overall comfort, size rooms at the property.
Extra amenities include:
  • Childcare services and free infant beds
  • Bathrooms with deep-soaking baths and free toiletries
  • LED TVs with premium channels
  • Daily housekeeping, desks and desk chairs

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Italian, Portuguese, Romanian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Shangri-La Cares (Shangri-La)

Social distancing

Cashless transactions are available for all charges at the property
Contactless room service is available.

Safety measures

Masks available
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 150 for adults and AED 150 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Dunes Cafe
  • Hoi An
  • Shang Palace

Things to do

  • Aerobics classes
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 2:00 PM - 5:30 AM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Meals are not included in the half board rate for children ages 11 and under. Meals for children can be requested onsite for a surcharge.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: AED 150 for adults and AED 150 for children (approximately)
  • Airport shuttle fee: AED 315 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: AED 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Dubai Hotel Shangri-la
Dubai Shangri-la
Dubai Shangri-la Hotel
Hotel Dubai Shangri-la
Hotel Shangri-la Dubai
Shangri-la Dubai
Shangri-la Dubai Hotel
Shangri-la Hotel Dubai
Shangri La Hotel Dubai
Shangri La Dubai
Shangri Hotel Dubai
Shangri Dubai
Shangri-La Dubai Hotel
Shangri-La Dubai Dubai
Shangri La Hotel Dubai
Shangri-La Dubai Hotel Dubai

Frequently asked questions

Does Shangri-La Dubai have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at ?

As of 29 Sept 2022, prices found for a 1-night stay for 2 adults at on 22 Oct 2022 start from ₹15,103.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Dubai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Dubai?

Self-parking and valet parking are free at this property.

What time is check-in at Shangri-La Dubai?

Check-in is from 2:00 PM - 5:30 AM.

What time is check-out at Shangri-La Dubai?

Checkout is at noon.

Does Shangri-La Dubai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 315 per vehicle applies.

Where is Shangri-La Dubai located?

This family-friendly Dubai hotel is located in the business district, within 1 mi (2 km) of City Walk, Museum of the Future and Dubai International Financial Centre. Dubai Mall and Burj Khalifa are also within 2 miles (3 km). Financial Centre Station is 8 minutes by foot and Emirates Towers Station is 17 minutes.

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 781 out of 998 reviews
5 - Excellent 78%
Rating 4 - Good. 157 out of 998 reviews
4 - Good 16%
Rating 3 - Okay. 38 out of 998 reviews
3 - Okay 4%
Rating 2 - Poor. 7 out of 998 reviews
2 - Poor 1%
Rating 1 - Terrible. 15 out of 998 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.8/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities

4.6/5

Eco-friendliness

4/5 Good

Yvonne
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with plenty of facilities, restaurants, gym swimming pool etc. Also near to the Dubai Mall and various popular sites to visit by taxi.
Stayed 5 nights in Sep 2022

5/5 Excellent

Phaedra, Mclean
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are incredibly professional and kind-hearted. The only thing I will miss in Dubai is the staff!
Stayed 2 nights in Sep 2022

5/5 Excellent

Ruben
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is so professional and very helpful
Stayed 6 nights in Sep 2022

5/5 Excellent

Tineyi
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service
Stayed 5 nights in Aug 2022

5/5 Excellent

Daniel, Los Angeles
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the stay at this hotel. The service and staff are amazing! Definitely recommend this hotel to anybody visiting Dubai.
Stayed 8 nights in Aug 2022

5/5 Excellent

Tamer
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2022

5/5 Excellent

MAGDI, NEW MILFORD
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 5 nights in Aug 2022

5/5 Excellent

Simone
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel. My husband and I stayed in one of their suites on the 37th floor which was absolutely gorgeous. We had a view of the city as well as water view. The staff was very welcoming and made you feel at home. I would definitely recommend this hotel and can’t wait visit again
Stayed 2 nights in Aug 2022

5/5 Excellent

Nathan, Daly City
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shangri-La dubai was an amazing experience. The staff and service was impeccable and they made you feel very wanted and welcomed to their hotel. This will for sure make me always want to stay at this hotel when I’m in dubai and now I will probably look into all Shangri-La locations when I travel.
Stayed 4 nights in Aug 2022

5/5 Excellent

Catherine
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is everything Shangri-La is famous for. From the mi ute we arrived we were welcomed by kind, courteous and warm staff at every turn. The room was amazing and made our stay everythung we ciukd have wished for. Can't wait to stay again.
Stayed 3 nights in Aug 2022