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Shangri-La Dubai

Photo gallery for Shangri-La Dubai

Property amenity
Poolside bar
Hypo-allergenic bedding, minibar, in-room safe, desk
Breakfast, lunch, dinner served; international cuisine
Exterior

Overview of Shangri-La Dubai

VIP Access

Shangri-La Dubai

5.0 star property
9.4 out of 10 Exceptional
9.4/10 Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Sheikh Zayed Road, P.o. Box 75880, Dubai, 0000

Explore the area

  • Popular LocationDubai Aquarium & Underwater Zoo4 min drive
  • Popular LocationDubai Mall5 min drive
  • Popular LocationBurj Khalifa6 min drive
  • AirportDubai (DXB-Dubai Intl.)19 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

About this area

Dubai

Shangri-La Dubai is located in Trade Center, a neighbourhood in Dubai, and is near a metro station. Dubai Mall and Gold Souk are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Marina Beach. Travelling with kids? Consider Wild Wadi Water Park, or check out an event or a game at Coca-Cola Arena. Spend some time exploring the area's activities, including golfing.
Visit our Dubai travel guideOpens in a new window
Map

What's nearby

  • Dubai Aquarium & Underwater Zoo - 4 min drive
  • Dubai Mall - 5 min drive
  • Emaar Square - 5 min drive
  • Burj Khalifa - 6 min drive
  • Dubai International Financial Centre - 6 min drive

Getting around

  • Financial Centre Station - 8 min walk
  • Dubai (DXB-Dubai Intl.) - 19 min drive

Restaurants

  • ستاربكس - 5 min walk
  • Jones The Grocer - 16 min walk
  • Zaatar W Zeit - 1 min walk
  • Benjarong - 18 min walk
  • Bentoya - 13 min walk

About this property

Shangri-La Dubai

5-star luxury hotel near Dubai Mall
Near Burj Khalifa, Shangri-La Dubai provides a return airport shuttle, a poolside bar and a terrace. Treat yourself to a deep-tissue massage, a body scrub or a body wrap at CHI, The Spa, the on-site spa. The on-site buffet restaurant, Dunes Cafe, features international cuisine. Yoga classes and Pilates classes are offered at the health club; other things to do include racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and car hire on site.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool, with sunloungers
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), a free shopping centre shuttle and an outdoor tennis court
  • Concierge services, massage treatment rooms and a lift
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 302 rooms offer comforts, such as 24-hour room service and pillow menus, in addition to perks, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the overall comfort, size rooms at the property.
Extra amenities include:
  • Childcare services and free infant beds
  • Bathrooms with deep-soaking baths and free toiletries
  • LED TVs with premium channels
  • Wardrobes/cupboards, LED light bulbs and daily housekeeping

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Italian, Portuguese, Romanian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 150 for adults and AED 150 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Dunes Cafe
  • Hoi An
  • Shang Palace

Things to do

  • Aerobics classes
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of food locally sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • No plastic water bottles
  • Reusable cups only
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving features in guest rooms
  • Free local calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Similar properties

Policies

Check-in

Check-in from 2:00 PM - 5:30 AM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Meals are not included in the half board rate for children ages 11 and under. Meals for children can be requested onsite for a surcharge.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 150 for adults and from AED 150 for children
  • Airport shuttle fee: AED 350 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: AED 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transport to and from this property

Property is also known as

Dubai Hotel Shangri-la
Dubai Shangri-la
Dubai Shangri-la Hotel
Hotel Dubai Shangri-la
Hotel Shangri-la Dubai
Shangri-la Dubai
Shangri-la Dubai Hotel
Shangri-la Hotel Dubai
Shangri La Hotel Dubai
Shangri La Dubai
Shangri Hotel Dubai
Shangri Dubai
Shangri-La Dubai Hotel
Shangri-La Dubai Dubai
Shangri La Hotel Dubai
Shangri-La Dubai Hotel Dubai

Frequently asked questions

Does Shangri-La Dubai have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Shangri-La Dubai?

As of 2 Jun 2023, prices found for a 1-night stay for 2 adults at Shangri-La Dubai on 1 Jul 2023 start from ₹11,667.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Dubai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Dubai?

Self-parking and valet parking are free at this property.

What time is check-in at Shangri-La Dubai?

Check-in is from 2:00 PM - 5:30 AM.

What time is check-out at Shangri-La Dubai?

Checkout is at noon.

Does Shangri-La Dubai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 350 per vehicle applies.

Where is Shangri-La Dubai located?

This family-friendly Dubai hotel is located in the business district, within 1 mi (2 km) of City Walk, Museum of the Future and Dubai International Financial Centre. Dubai Mall and Burj Khalifa are also within 2 miles (3 km). Financial Centre Station is 8 minutes by foot and Emirates Towers Station is 18 minutes.

Shangri-La Dubai Reviews

Shangri-La Dubai Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 801 out of 1001 reviews" "
" "10 - Excellent 80%
Rating 8 - Good. 144 out of 1001 reviews" "
" "8 - Good 14%
Rating 6 - Okay. 37 out of 1001 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 6 out of 1001 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 13 out of 1001 reviews" "
" "2 - Terrible 1%

9.7/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Excellent

Surya

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was an awesome experience overall with the stay and hospitality.
Stayed 3 nights in May 2023

10/10 Excellent

Lisvany

Travelled with group
Liked: Cleanliness, staff & service
Stayed 9 nights in May 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff went above and beyond and was a pleasure to talk to and interact. Made sure everything was ok and looked after us very well
Stayed 4 nights in May 2023

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great staff and service. Very happy.
Stayed 7 nights in May 2023

10/10 Excellent

Amrit Singh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic and we could not recommend it enough. Great location and great team members at the hotel.
Stayed 4 nights in May 2023

8/10 Good

Priya

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with very kind, helpful and accommodating staff.
Stayed 7 nights in May 2023

4/10 Poor

Nibba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No upgrade given . Spa poor
Stayed 5 nights in May 2023

10/10 Excellent

Sherfehnaz

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly, especially Sheila and Hameed. Would recommend this hotel. Rooms are big.
Stayed 1 night in May 2023

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is excellent, most particularly because of the staff. They could not have been more helpful nor more kind. I will definitely be staying there again next time I'm in Dubai.
Stayed 2 nights in Apr 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great Asian restaurants and the staff from front desk, to waiters , luggage handlers, porters are very courteous and friendly.