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"Absolutely amazing such a great resort…the service and food were absolutely top-tier… The scenery from the balconies at any angle were amazing"

"Food and drinks were bland"

"I had a great lady that clean the room very well there on the buffet I was attended for vanilli he keeps my drinks full and always check if something was needed and I enjoyed the pool bar so many varieties of drinks ( the Barceló and limonada electrica ) was my best"

"Exceptional service, delicious food, beautiful beach. Rooms a little outdated but still clean. Access to Riu Cancun next door so plenty of options."

"Extremely clean with an outstanding staff. "

"We have stayed at several Riu in different areas and always had a good experience except this time...the front desk people, security people, concierge are very rude and condescending. You ask for help and the answer is "they don't know". The servers at restaurants are friendly and attentive"

"Favorite place in Cancun. We'll be back!"

"Best experience ever !"

"Housekeeping excellent Toilet bowl water level too high Pool height should be 6 feet maybe 5 feet 6inches"